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Golden Living Center - Fresno

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  2. California
  3. Fresno Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • TK Fields
    ★★★★★ a month ago

    Memory care is deplorable, people wander aimlessly with little stimulation or treatment. Unsafe residents are put with vulnerable people not in position to defend themselves. Station 1 is routinely understaffed and has not met required staffing numbers in weeks. Mgmt plays games with reporting, use numbers that reflect entire facility, not specific stations. New staff receive very little training and are given too much responsibility too soon. Safety for things such as falls or infection control are rarely adhered to, masks while sick, washing residents hands before they eat even for those known to put hands In unsanitary places rarely takes place, and residents not able to speak for self are left in their beds for days, weeks at a time unless family is able to provide care. Do to water concerns residents went for 6 weeks without showers and many didn't receive bed baths either. When family brings concerns to administration guidelines are set, only to be revoked when staff are reported for not following orders. State appears to have little to know ability to make long term consistent change. Retaliation is rampant. Social services do not provide support to most residents or families, but rather operates as a punitive arm of mgmt. Development of support systems between families and residents are discouraged and even sometimes used as threats instead of encouraging likeminded individuals to support one another through end of life situations with their loved ones. If you choose to place family members here make certain you have time to supplement care as staff routinely call off shifts leaving coworkers burdened with ratios of 18:1 several times a week. The more your loved one needs will directly correlates to amount of time you will need to be available. If you are looking for memory care, STAY AWAY!! Nothing on brochure is true. However, GLC/Dycora does have another facility ran by two great people Carmena and Angela. On a positive note there are some good staff that will go the extra mile to help. Unfortunately they become overworked and under supported.

  • Theodore Rock
    ★★★★★ 2 months ago

    This is the worst place I've ever been. The staff are rude especially the rest Indian rns. They have issues giving out pain meds as well as general information. They have no care if you need bathing and your on your own if you need potty assistance. I would not recommend this place to my worse enemy.

  • Rachel Holden
    ★★★★★ 3 months ago

    Very bad place!!!

  • Emily Mya
    ★★★★★ a year ago

    Super amazing to be at! They take really good care of the patients

  • Joanie Chang
    ★★★★★ a year ago

    Not the best experience here. If I could take her somewhere else I would but this is the only place that would take her. I wish I can take her home but she needs the medication available here as well.

About Golden Living Center - Fresno

General Information

Legal Business NameBeverly Healthcare - California Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 19, 1972 (47 years)
Capacity232
Residents197
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Golden Living Center - Fresno

Golden Living Center - Fresno was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaint+InspectionKeep clinical record information safe.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

August 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

June 7, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Golden Living Center - Fresno require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 35min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.5%
99.5%
99.5%
99.5%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
99.4%
98.8%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.4%
59.4%
65.7%
55.3%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.3%
17.9%
19.0%
18.9%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.4%
21.8%
19.4%
11.2%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
14.7%
15.4%
17.8%
17.2%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
18.0%
13.0%
15.6%
13.9%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
10.5%
9.8%
5.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
8.8%
3.3%
3.2%
0.9%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
11.9%
12.7%
12.3%
10.9%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
1.2%
3.5%
3.4%
2.3%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
2.3%
1.7%
3.4%
3.5%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
1.6%
0.9%
0.9%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.2%
94.6%
97.1%
98.4%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.0%
93.4%
93.4%
93.4%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.7%
64.8%
69.1%
68.9%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
26.5%
21.6%
37.5%
47.1%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.0%
0.9%
0.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.3%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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