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Pacific Gardens Nursing And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. California
  3. Fresno Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Brooke Cole
    ★★★★★ a week ago

    My father stayed here for 50 days while he recovered from hip surgery. While the younger CNA's are kind and took the time to talk to my father, I had issues with the Charge Nurses (the ones who gave the medication). Many times I told them he was capable of taking his own medication, that spooning it to him wasn't necessary but time and time again I saw them trying to spoon it to him. He was constantly left in a soiled diaper for up to 30-45 minutes and if you try calling to talk to anyone after the girls at the front go home then you'll be waiting at least 20-30 minutes for someone to pick up. While it doesn't smell like a nursing home and it was clean I didn't care for the way some of the charge nurses carried themselves. I do feel like because my father was a patient who was vocal and able to think/speak for himself they discharged him without making him feel confident about walking/standing. There are pros and cons of this facility.

  • Jane Bakunas
    ★★★★★ 3 months ago

    I recommend Pacific Gardens to anyone needing rehabilitation of of any type. The Manager welcomes you and the staff is Great. Physical Therapy Taught me so many ways to do everything. I still hear them say "don't plop". I'm so grateful to them, Ml

  • Big Albert
    ★★★★★ 2 weeks ago

    Would like to thank everyone. I had one of the best CNA Bea was always helpful and kind going outf her was to help us

  • Jorden Kravitz
    ★★★★★ 5 months ago

    Pacific Gardens Needs Improvements on Family Compassion and Patient Compassion, they help patients according to how they get paid & if they are self paying or have good Private Insurance they treat them better than people on Medicaid & Medicare. They have Physicians there that play God & told my loved one that because of her advance age of 73 he won't do anything for her, he will just make her Comfortable until she passes, He didn't even try. I have been with my loved one for hrs. at a time in her room and no one checked. only certain ones. My Loved one Passed on Feb 12 2019 and she wasn't even cold yet when they started removing all the things from her closet and drawer as her family had to watch. Thanks to Kieser Permanente and the Neglect and lack of Medical Treatment & Compassion from Pacific Gardens, I thank them all for helping her Pass away faster

  • Maria Glover
    ★★★★★ a year ago

    I am only visiting my friend who is here after a stroke. The facility has a clean smell to it. There are activities for people who can get out of their rooms. My friend said the food has been decent. It did take a while for all of her information to be processed and for her to get proper treatments and assistance. Some of the staff is exceptionally competent and understanding. She is getting good help from her speech therapist.

About Pacific Gardens Nursing And Rehabilitation Center

General Information

Legal Business NameCovenant Care California, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 6, 1970 (49 years)
Capacity180
Residents167
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pacific Gardens Nursing And Rehabilitation Center

Pacific Gardens Nursing And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

October 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.

October 13, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionKeep all essential equipment working safely.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pacific Gardens Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
3hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.9%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.5%
42.1%
51.5%
46.2%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.8%
20.5%
17.5%
18.5%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.5%
6.3%
6.2%
3.0%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
4.2%
4.2%
1.8%
4.3%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
1.7%
4.2%
2.5%
4.3%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
5.7%
8.2%
11.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
3.9%
3.8%
5.6%
3.8%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
1.6%
0.0%
0.8%
0.8%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.8%
2.4%
2.4%
3.3%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.6%
0.6%
1.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.7%
99.7%
99.7%
100.0%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
99.7%
99.7%
99.7%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.3%
79.6%
77.7%
79.2%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
2.4%
3.5%
1.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
1.2%
0.6%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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