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Gordon Lane Care Center

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Reviews
Overall Rating 1.2 / 5.0 ★★★★★

  • Debra Rosen
    ★★★★★ 8 months ago

    My husband was there for 6 days last May, 2016 and ended up with a staph infection in his surgery site. Care is non-existent, no organization, chaos run a muck. Do not go there!

  • maria ramos
    ★★★★★ a year ago

    This place is so unprofessional my husband grandma was at this facility for a couple of days. Wen I went to visit her the room was scorching hot no A.C my husbands grandma was sweating. I asked two nurses thier if they came turn on the A.C with an attitude they responded back to me stating it was broken. The nurse name was sharel something like that. My husbands grandma clothes were all on the floor and wen I asked for a bag to put her clothes in the bag thier excuse was that my husbands grandma didn't want her clothes washed!!! Okay!! At least put the clothes in the bag!!!! So I put the clothes in the bag. Then I asked what time breakfast was served. They said it would be served at 7:30 wen everybody else was already eating.???? Then to top it off thier was two nurses chit-chatin away standing thier doing a whole lote of nothen. And talking in thier language. How rude!!!! I look at the picture on this site and its not even that close to looking like the picture. I asked for coffee for my husbands grandma and they just looked at me like. WHAT DO YOU WANT??? The beds wires are all chipped just ready to get electricuted. Thier not enough plugs for the fan or the furbulator to be used. Just disorganized. Really uncaring nurses the elderly just looked at me like plea see get me out of here. And thier were nurses taken a break out on the lobby lookinget at me like what are you doing her so early. And the cleaners were moping the trash along with with a wet mob in sanitary. WoW!!!! Every thing thier is so not updated

  • John Harper
    ★★★★★ 4 years ago

    I have been a nurse for over 25 years. Went to see a friend who is a resident here post stroke (she is fairly young for this facility at 59 and is completely coherent). Worst place I've seen in many years. My friend had been lying in wet (urine) bed for over 2 hours. They don't come for hours when client hits call light, causing residents to urinate and defecate on themselves. She had same socks(same exact pair) since admission 12 DAYS ago! Today was her first bath in 12 days! I am reporting this facility to the ombudsman tomorrow morning. Do NOT send your family here. There's a reason this place has ONE star...and that's generous. These are only a FEW of the MANY examples I witnessed when visiting today. I will be back daily to ensure my friend's proper care until she can transfer out of this hell hole.

  • Josie Vasquez
    ★★★★★ 3 years ago

    BAD, BAD, THE FOOD IS THE WORST.... I WOULD LIKE TO SEE THE DIRECTOR EAT THE FOOD THEY SERVE.

About Gordon Lane Care Center

General Information

Legal Business NameGordon Lane Healthcare LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 18, 2002 (15 years)
Capacity99
Residents91
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Gordon Lane Care Center

Gordon Lane Care Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMake sure that all required doctor visits are made personally.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.
BSomePotential for Minimal HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

September 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

May 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
BSomePotential for Minimal HarmHealth InspectionKeep all essential equipment working safely.
BSomePotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.

March 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

December 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Gordon Lane Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
1hr 10min
1hr 10min
ReportedExpected
RN
4hr 45min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.7%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
100.0%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
37.5%
37.0%
37.0%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.2%
12.7%
14.1%
18.3%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.0%
10.8%
12.7%
10.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
4.2%
0.0%
1.4%
0.0%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
4.3%
6.2%
6.3%
4.8%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
8.2%
3.9%
4.2%
2.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
1.6%
0.0%
0.0%
1.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
1.4%
1.3%
0.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
1.3%
1.3%
1.4%
1.4%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
1.3%
0.0%
1.4%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.7%
98.9%
100.0%
100.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.7%
97.7%
97.7%
97.7%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.6%
57.4%
44.2%
58.4%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.4%
0.0%
1.2%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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