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St Elizabeth Healthcare Center

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Patty Segovia-Krause
    ★★★★★ 2 months ago

    My father has been here@least 4 times throughout the past 10 years at St. Elizabeth, now called Genesis and it has been a true blessing. The staff and I mean "entire" staff are kind, loving, and professional. Many years ago I recall one incident where we did have a problem with the main staff Dr. not seeing my Dad when he was supposed to but we were able to turn that around after letting them know we were not happy. The few problems we have had I do know they have been attentive and have produced positive outcomes immediately. It has been a haven for my father. I have never seen more caring nurses and really feel comfortable and welcomed there. Yesterday one of the nurses stayed in the room with us while my father ate his dinner. She would not stop talking about funny/good memories of my father from his previous visit last year. My father knows a lot of the staff by name. I'm sorry others have not had the same experience as us and I empathize with you.

  • Stan and Jeanie Davis
    ★★★★★ 3 weeks ago

    I was a patient at St. Elizabeth's in Fullerton recently. The staff gave me great care, were very accommodating, and treated my wife great too when she visited. We were welcome to use the private dining room once when guests brought special dinner to us. Stan Davis

  • Leah Fleming
    ★★★★★ 4 months ago

    DO NOT LEAVE YOUR LOVED ONES THERE!!!! My mother had back surgery and was told she was going to a rehabilitation center for a few days after her surgery to have physical therapy. She went on a Saturday and was not seen by anyone until Monday when someone walked her down the hall one time. No one offered her a bath, no one helped her to the restroom, it took 45 minutes for the nurse to come and bring her pain pills. They did not even feed her food, they kept bringing her chicken broth even though she was eating food at the hospital before she left there. We had to tell them to bring her food, which when she received it tasted terrible. We brought her food. My mother and another woman were crying all night one night because no one would bring them their paid medication. It was too warm in there and there were no fans available. When we asked if she could leave they told us it would take a few days to get her released and she would have to see the Dr. first. The Dr. was supposed to come on Tuesday at 2pm and never showed up. I went to the front desk and they said the Dr. did see her because he did a write up saying that he had her do a few things (like touch her fingers to her nose etc.). HE NEVER CAME!!! He lied and wrote the notes never having seen her. How many other people there is this happening to. We told them she was leaving and took her home on Wednesday morning without having been released. I feel so bad for the older people that have to stay there because no one is seeing them and taking care of them. BEWARE!

  • Cheryl Clayton
    ★★★★★ 10 months ago

    I could not give genesis a good rating since my mother gets no rehabilitation from her stroke and is left alone. She now has class 4 bed sores. No one knows who your suppose to speak with and you are left with no answers. The staff refuses to get her out of bed., no wheel chair, no bath. Animals are treated kinder. She was hospitalized due to their mistreatment. I am moving her to another facility. Do not leave your love one here alone.

  • Carol Jurado
    ★★★★★ 3 years ago

    True to their message on the phone when you call them, St. Elizabeth truly cares for their patients-- it's not an act. ALL of the medical team and management staff were just so caring and compassionate to our mom, whom everyone calls "NANAY." The place is very well maintained and response time for assistance is remarkably fast. My mom felt so much loved and was just sad to leave when it was time to go. Thank you everyone at St. Elizabeth. God bless you all!

About St Elizabeth Healthcare Center

General Information

Legal Business NameSt. Elizabeth Healthcare And Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1977 (41 years)
Capacity59
Residents52
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Elizabeth Healthcare Center

St Elizabeth Healthcare Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

May 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

June 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
BSomePotential for Minimal HarmHealth InspectionMaintain 15 months of resident assessments in the resident's active clinical record.

June 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Elizabeth Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 35min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
55min
1hr 25min
ReportedExpected
RN
4hr 20min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.5%
21.7%
16.1%
17.4%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
9.1%
4.8%
6.7%
0.0%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
-
-
8.3%
-
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
4.5%
18.2%
12.1%
11.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
5.0%
10.0%
20.7%
4.2%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
-
0.0%
3.6%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
4.5%
9.1%
12.1%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
3.7%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
-
5.3%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.1%
99.1%
99.5%
99.5%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
86.0%
86.0%
86.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.6%
59.3%
59.9%
66.6%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
0.5%
2.2%
1.2%
0.6%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
3.4%
3.5%
2.3%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
1.4%
0.7%
0.4%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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