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Usc Verdugo Hills Hospital Dp/Snf

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Keisha Abdelkader
    ★★★★★ a month ago

    Had an extensive stay at Verdugo and received exemplary service! From the nurses to nutrition, everyone did a fantastic job! The hospital's warm family feel is was made my stay bearable. I was glad to leave but hated to go. Job well done USC Verdugo Hills Hospital:)

  • Hana Mison
    ★★★★★ a month ago

    Beautiful hospital. I especially like the garden atrium. Some of the staff were enjoying their lunches outside. Came in here for the EV plug-in parking. Road-Life Saver!

  • Ruth Robinson
    ★★★★★ 3 months ago

    Was treated with respect & everything I needed was provided promptly. Nurses& aides were delightful. My only complaint is that I was not set up with therapy for s while & I need therapy. I would say it was a great place to be when you hurt.

  • Shar Esposito
    ★★★★★ 2 months ago

    My Mother is getting excellent care with a very professional and attentive medical staff. The care advocate Naomi explained in detail her condition, treatment and answered any questions I had. Very impressed with this facility.

  • Eileen O
    ★★★★★ a month ago

    Horrible horrible place doesn't even deserve one star. Doctor was extremely rude and dismissive. We were recommended to go here to get a psychiatric evaluation by a social worker due to my fathers mental health. My dad has many physical conditions which he has doctors and specialists for already what we needed was mental help for him. The doctor only asked my dad ONE question about his mental health and talked about my fathers previous medical conditions saying he could not cure my father which we knew because we were there for his mental health not physical for my father has his own doctors for that but the doctor was saying he needed to go see his other doctors to help him because it was their job also that he needed a psychiatrist which we are already in the process of getting but we have to wait and my dad needed help now I was utterly outraged by the incompetence of this doctor. So if my dad was suicidal would I tell him to wait off on killing himself till he's able to get the psychiatric appointment ??? The doctor didn't call a psychiatrist to let my dad get a psychiatric evaluation by an actual psychiatrist cause he basically said the psychiatrist would only see him once and my dad needed long term treatment which we knew which is why we are already getting him a psychiatrist but we needed help now. I don't know why he took it upon himself to do the psychiatric evaluation when he himself was not a psychiatrist and only asked one question. I'm appalled and horrified this place is running as a hospital. At first I was outraged that they would not treat and admit my father but now I am relieved he was not admitted I can't imagine what they would have done to him. PLEASE DO NOT GO HERE PLEASE ( the doctor who attended my father was Dr. Laith Alreshaid I can't believe this man has a medical license) update : As I was writing this we got a call from the hospital nurse asking if we could come back first they said they couldn't tell us why then they said because they spoke to a psychiatrist and social worker and they think the doctor may have overlooked something ? My father was there for around 5 hours for nothing and they want us to come back now ? We obviously refused I want to take my father to a place where they will actually help him ! So once again please do not come here or bring any loved ones here !!!

About Usc Verdugo Hills Hospital Dp/Snf

General Information

Legal Business NameUniversity Of Southern California
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 19, 1991 (26 years)
Capacity18
Residents15
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Usc Verdugo Hills Hospital Dp/Snf

Usc Verdugo Hills Hospital Dp/Snf
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 4, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

May 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
BSomePotential for Minimal HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Usc Verdugo Hills Hospital Dp/Snf require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 35min
ReportedExpected
CNA
2hr
50min
ReportedExpected
LPN
2hr 30min
2hr 10min
ReportedExpected
RN
6hr 20min
5hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 11hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.5%
99.6%
100.0%
100.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
96.5%
96.5%
96.5%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
30.9%
26.1%
42.5%
38.9%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
47.4%
42.1%
35.3%
19.7%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
3.8%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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