Windsor Gardens Conv Center Of Hawthorne

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13922 Cerise Avenue
Hawthorne, CA 90250
Price & Availability: (877) 311-2675
General Info: (310) 675-3304
County: Los Angeles

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Nearby Hospitals

Memorial Hospital Of Gardena Type: Acute Care Hospitals Ownership: Proprietary Has an ER: Yes	2 miles
Centinela Hospital Medical Center Type: Acute Care Hospitals Ownership: Proprietary Has an ER: Yes	3 miles
Providence Little Company Of Mary Med Ctr Torrance Type: Acute Care Hospitals Ownership: Voluntary non-profit - Church Has an ER: Yes	5 miles
Martin Luther King, Jr. Community Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	5 miles
Lac/Harbor-Ucla Med Center Type: Acute Care Hospitals Ownership: Government - Local Has an ER: Yes	6 miles

Other Nearby Nursing Homes

	Las Flores Convalescent Hospital Gardena, CA < 1 mile
	Lawndale Healthcare & Wellness Centre LLC Lawndale, CA < 1 mile
	Clear View Convalescent Center Gardena, CA 2 miles
	Clear View Sanitarium Gardena, CA 2 miles
	Hawthorne Healthcare & Wellness Centre, Lp Hawthorne, CA 2 miles
	Rosecrans Care Center Gardena, CA 2 miles

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

James Call
★★★★★ 9 months ago
This place was nice at one time. My mother's last stay here was HORRIBLE! The nurse's complain about filing reports on other nurse's about not doing there jobs. I personally complained to staff and nurses. Borderline unprofessional staff, and the level of care was lack luster at best. The final straw was finding my 88 year old mother on the floor of this facility. So after 1 week my mom was transferred to Little Company of Mary as a result of the fall shortly passed. Being transferred was the best thing y o come out of this experience. Windsor garden is not a place for someone you love.
The Delgado Family
★★★★★ 6 months ago
Worst place ever If you truly love your love ones don't leave them here Nurses are very rude disrespectful It's just awful
Trina Harris
★★★★★ 4 months ago
Very clean. @ friendly staff that actually care for their patients ??? my cousin is in there.
YUTAKA TAKIOTO
★★★★★ a month ago
OMG
Marlo Morris
★★★★★ 2 years ago
There are pluses and minuses with any facility. However, this center is clean and the employees are very courteous. Sometimes responses to call buttons are a bit slow and I believe they are understaffed. There are lots of planned activities for the residents and the food is enjoyable. Overall, I am very pleased with this center and glad we chose them for my loved one.

About Windsor Gardens Conv Center Of Hawthorne

General Information

Legal Business Name	Sandhurst Convalescent Group Ltd
Ownership Type	For Profit - Corporation
Changed Ownership In The Last 12 Months	No
First Accepted Medicare	February 22, 1971 (49 years)
Capacity	99
Residents	87
Percent Occupied	88%
Program Participation	Medicare And Medicaid
Resident And Family Councils	Resident
In Hospital	No
Continuing Care Retirement Community	No
Special Focus Facility	No
Auto Sprinkler System In Required Areas	Yes

Ratings for Windsor Gardens Conv Center Of Hawthorne

Windsor Gardens Conv Center Of Hawthorne was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings

	Overall Rating
	Health Inspections Rating
	Quality Measures Rating
	Staff Rating
	RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

	Residents Affected
Severity of the Deficiency	Few	Some	Many
Immediate jeopardy to resident health or safety	J	K	L
Actual harm that is not immediate jeopardy	G	H	I
No actual harm with potential for more than minimal harm that is not immediate jeopardy	D	E	F
No actual harm with potential for minimal harm	A	B	C

October 20, 2017 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

June 26, 2017 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

June 16, 2017 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 12, 2017 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
E	Some	Potential for Harm	Health Inspection	Have a program that investigates, controls and keeps infection from spreading.
E	Some	Potential for Harm	Health Inspection	Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
E	Some	Potential for Harm	Health Inspection	Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
E	Some	Potential for Harm	Health Inspection	Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
E	Some	Potential for Harm	Health Inspection	Provide activities to meet the interests and needs of each resident.
E	Some	Potential for Harm	Health Inspection	Train all employees on what to do in an emergency, and carry out unannounced staff drills.
E	Some	Potential for Harm	Health Inspection	Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
E	Some	Potential for Harm	Health Inspection	Have a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
E	Some	Potential for Harm	Health Inspection	Give each resident enough fluids to keep them healthy and prevent dehydration.
D	Few	Potential for Harm	Health Inspection	Ensure services provided by the nursing facility meet professional standards of quality.
D	Few	Potential for Harm	Health Inspection	Give residents a notice of rights, rules, services and charges.
D	Few	Potential for Harm	Health Inspection	Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
D	Few	Potential for Harm	Health Inspection	Ensure that residents are fully informed and understand their health status, care and treatments.
D	Few	Potential for Harm	Health Inspection	Provide necessary care and services to maintain or improve the highest well being of each resident .

May 5, 2017 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
F	Many	Potential for Harm	Complaint	Keep accurate, complete and organized clinical records on each resident that meet professional standards.
E	Some	Potential for Harm	Complaint	Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
D	Few	Potential for Harm	Complaint	Provide medically-related social services to help each resident achieve the highest possible quality of life.

February 16, 2017 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Gardens Conv Center Of Hawthorne require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min	2hr 35min
Reported	Expected
CNA

1hr	45min
Reported	Expected
LPN

30min	1hr 10min
Reported	Expected
RN

3hr 25min	4hr 30min
Reported	Expected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

63.2%	94.0%	94.0%	94.0%	95.6%	94.9%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

92.2%	93.3%	94.6%	98.7%	96.5%	94.1%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

68.6%	66.7%	46.9%	-	43.9%	47.7%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder

9.6%	12.7%	14.7%	13.0%	18.8%	22.7%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents who received an antianxiety or hypnotic medication

6.3%	20.8%	10.6%	12.7%	15.1%	18.2%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents whose ability to move independently worsened

10.6%	9.2%	10.8%	9.1%	11.6%	15.7%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents who received an antipsychotic medication

11.3%	8.2%	8.9%	3.6%	10.5%	15.0%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents whose need for help with daily activities has increased

9.2%	6.8%	5.4%	6.8%	5.8%	7.1%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents who lose too much weight

7.4%	6.3%	14.3%	7.4%	5.6%	5.6%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of high risk long-stay residents with pressure ulcers

0.0%	1.3%	1.4%	0.0%	2.9%	5.6%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents who self-report moderate to severe pain

0.0%	0.0%	0.0%	0.0%	0.8%	4.9%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents who have depressive symptoms

1.3%	0.0%	0.0%	0.0%	2.4%	3.7%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents with a urinary tract infection

1.3%	2.7%	2.7%	2.7%	1.8%	3.4%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents experiencing one or more falls with major injury

3.0%	0.8%	1.4%	1.3%	1.9%	1.9%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents with a catheter inserted and left in their bladder

0.0%	0.0%	0.0%	0.0%	0.7%	0.4%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.2%	97.3%	96.8%	98.7%	87.4%	83.1%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

61.0%	95.4%	95.4%	95.4%	85.1%	81.0%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

59.4%	53.0%	67.2%	72.5%	67.5%	67.5%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of short-stay residents who made improvements in function

9.2%	6.5%	5.1%	0.0%	8.1%	13.7%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of short-stay residents who self-report moderate to severe pain

0.0%	0.0%	0.0%	0.0%	1.5%	2.0%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of short-stay residents who newly received an antipsychotic medication

0.0%	0.0%	0.0%	0.0%	0.6%	0.9%
Q4 2016	Q1 2017	Q2 2017	Q3 2017	CA	U.S.

Percentage of short-stay residents with pressure ulcers that are new or worsened

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