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Baypoint Healthcare Center

  1. Skilled Nursing Home Facilities
  2. California
  3. Hayward Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Catrina Blair
    ★★★★★ 8 months ago

    If I could give this place a negative number I would. My grandmother came here to "rehabilitate" after a fall. Three months later she is dead. The administrator Cynthia, who claims to run a tight ship is nothing but a rude, unprofessional, abusive bully towards staff, patients and family of patients. Unfortunately as disgusting as this place is, there were facilities that were worse. My grandmother was a dignified, classy, and sophisticated woman. She came to this facility and deteriorated rapidly. We tried everything we could to find her in home care, but unfortunately we couldn't do it before she died. I could go on about the atrocities within this place, the unsanitary conditions, the lack of regard for patients, allowing them to sit in soiled diapers for hours, no regular baths and the total disregard for their wishes. We literally had to have a family member present every day to ensure my grandmother received proper care. Even then it was substandard and a constant battle with Cynthia. Cynthia is a tyrant with no compassion, not fit to run a facility. She puts on a show as if she cares for patients, but it is a facade. When you sit for an entire day with a loved one and observe her behavior, you find that it is difficult for her to continue the act. If you want to see your loved ones live, I would suggest you try your best to keep them at home and not at this facility.

  • Avis Ransburg
    ★★★★★ 3 months ago

    Wish I could give 0 stars. Terrible place. Don"t take them there if you love them!! Staff very . mean and disrespectful . I've heard them swear at the patients and my family member says that one threatened to hit him.

  • John Hatfield
    ★★★★★ a year ago

    My mother's bed was broken and her food tray that rolls under bed was jammed under her bed. I went to find someone to get it unjammed and was walking back to her room with the person from the nursing station and she just turned around and left. She just disappeared. I looked for her and she was back at her desk. She didn't ignore me but she started talking in a language I didn't know.

  • Willie Johnson
    ★★★★★ 2 years ago

    It's the bay point healthcare and comfortable seating a lot thing doing a lot of THAT

  • Hayward Hardware
    ★★★★★ a year ago

    We assisted them to paint the building and they refused to pay a $3,000 bill. Watch out for these guys

About Baypoint Healthcare Center

General Information

Legal Business NameKayal Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 18, 1975 (45 years)
Capacity99
Residents76
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Baypoint Healthcare Center

Baypoint Healthcare Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

July 11, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Baypoint Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
4hr 5min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

79.2%
98.8%
98.8%
98.8%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.5%
86.3%
91.4%
92.8%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.7%
19.4%
9.7%
10.2%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.1%
20.9%
37.7%
33.9%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
6.1%
7.5%
3.0%
7.7%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
13.2%
15.8%
9.8%
14.3%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
1.6%
2.9%
6.2%
4.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
0.0%
3.3%
3.8%
5.4%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
5.9%
3.4%
5.7%
1.5%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
4.4%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
1.4%
1.4%
1.4%
1.4%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
2.3%
0.0%
0.9%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
1.4%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

47.3%
52.1%
62.1%
70.6%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.4%
67.6%
67.6%
67.6%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.2%
64.9%
54.1%
51.7%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
21.3%
27.7%
11.7%
14.7%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
2.7%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.0%
1.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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