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Gateway Care & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. California
  3. Hayward Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Baby Farrow18
    ★★★★★ 2 months ago

    This is the worst place on earth. I wouldn't send my worst enemy here. I was there for 2 weeks and there were so many issues. They ignored the call button but if it would get on their nerve they would come in not ask if you needed anything and turn off the alarm then leave the room. I personally would just keep pushing it every time they came in and ignored it. I was bed ridden. They would put a bed pan under me and when getting it out would spill the pee and leave the sheets wet for quite awhile. They put on a diaper so they wouldn't have to be bothered but that would leak. They then tried to get me to sign paperwork that said I was incontinent. I refused. I was let to fall several times by what they call care givers, more like care takers. I was also touched inappropriately by one of them while being cleaned up down there. People were left pretty much on their own until family members got there. They didn't give out medication when needed sometimes you had to beg. They let people scream all day and night never to check on them. At times all of them would be laughing and talking outside patients room completely ignoring the patients and their needs. Please avoid this facility at all costs.

  • Joiseyboy23
    ★★★★★ a week ago

    My family is here. They are kind and good and the place is SUPER CLEAN! These people with only 1 review are competitors, not real.

  • Elsie Miguel
    ★★★★★ 4 years ago

    Take care my husband so well Nurses are super nice. Very happy place

  • Sherry Foreman
    ★★★★★ 3 years ago

    Very sad .it was s good46 mln before any one came to greet me. It is very loud and unorganized .many calls ho UN recognized and UN answered. Pain management is out the window. Can't get the right meds or doses, many I.v. machined do not work and beep all night There is no pharmacy The food sucks to say the least. And the toilets barely run I do not see how anyone can get well here.

  • David L Aten Sr
    ★★★★★ 4 years ago

    Wife there for a few days early May 2015. They had a woman in her wing that screamed constantly day and night. There were a few brakes, but, not many. Clothes missing was very common. Mark with BIG letters and nothing valuable.

About Gateway Care & Rehabilitation Center

General Information

Legal Business NameNadhi, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1980 (40 years)
Capacity99
Residents84
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Gateway Care & Rehabilitation Center

Gateway Care & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 30, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Gateway Care & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
50min
60min
ReportedExpected
RN
4hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
100.0%
100.0%
98.4%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.0%
30.0%
-
28.6%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.7%
7.5%
7.4%
3.5%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.2%
15.9%
20.6%
10.4%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
8.8%
8.9%
8.5%
6.3%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
2.1%
6.5%
17.0%
4.3%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
5.2%
9.1%
11.9%
9.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
7.1%
10.5%
11.9%
9.3%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
1.9%
1.7%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
1.7%
7.3%
6.8%
3.3%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
3.4%
1.8%
1.7%
3.1%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
2.4%
3.2%
0.9%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.9%
86.6%
84.4%
79.7%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.8%
87.2%
87.2%
87.2%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
24.0%
28.7%
44.8%
38.2%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
0.8%
7.3%
13.3%
15.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
1.1%
0.8%
0.5%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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