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La Jolla Nursing And Rehabilitation Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Cindy Love
    ★★★★★ a week ago

    Worst place ever been. There was no help. Kept calling for someone. Finally my brother arrived and got me some water. Very noisy place. They were emptying trash right outside my window at 10pm and the guy hurt himself and started cussing for like ten minutes. Woke me up several times every night between 9:30 pm and 11:00 pm. Ambulances coming in all hours making all kinds of noise. Was there almost two weeks and would never go back

  • Liz Clairborne
    ★★★★★ 4 months ago

    I visited La Jolla Nursing and Rehab Center a little while back when my friend's mom was still alive and was being cared for. I spent roughly two hours visiting his mom with him, and got to look around quite a bit. I was told it was difficult to get in touch with the nurses at times, while sometimes supplies in his mom's room would go missing, same with some supplies going missing in the supply room. We thought some employees were stealing supplies for their own use. Overall cleanliness was good, concierge and some employees I came across were welcoming and pleasant. However, there were employees horse-playing and exchanging inappropriate verbal gestures that could've been considered sexual harassment. A female nurse was catcalling a male supply employee, I believe, as he was filling their supplies. She said to the male employee "You got a nice butt! How do I get a butt like that?!". To my surprise, his response was "You like my butt? Want to feel?" as he pretended to bend forward to pick up something. At the same time, a call light was going off. The same male employee said to the nurse she should answer it. To my surprise again, the nurse replied "Oh that can wait right now!" Then the call light stopped going off, then it started again, and that was when she answered it. The male employee was no longer around her.That was absolutely unacceptable and unprofessional. A call light can mean life and death to some of these patients. For employees to be engaging in such conversation and horseplay, it already is utterly inappropriate. But for one to stop what they needed to do at work for someone's sex appeal before their duties, especially in a skilled nursing facility typed workplace, what is wrong with people? It also brings such obnoxious and disgusting image to the facility's core values. I asked my friend if he has ever witnessed employees doing what I just witnessed, he said yes but never to the point a nurse would ignore a call light. Call me old fashioned but I would not want my love ones to be cared for here. Just because the facility is in La Jolla, don't be fooled, it doesn't mean you will get what you actually paid for, and it doesn't mean that some of the essential qualities and virtues are kept up to par at all.

  • Valerie Shields
    ★★★★★ 3 months ago

    My former husband was in the final stages of cancer, and his family member and friends could no longer care for him at home. He was placed in this facility while under the watchful eye of Vitas Hospice. I visited him almost every day. I found that both groups had wonderful staff who cared for him (and he was a difficult patient.) A nurse named Bailey, in particular, was extremely caring and compassionate, not only to him, but all of us who came to be by his side. Two of us met with the Director of the La Jolla facility, and her Director of Nursing; both went out of their way to make sure he had the best care possible. Same with Hospice staff who were in the meeting. Everyone responded to our concerns that our beloved friend be comfortable in his final days.

  • Nancy Johansen
    ★★★★★ a year ago

    I can't believe anyone complained about this place. My husband became a paraplegic almost overnight. We were so concerned about where he would go after the hospital. Everyone was really upbeat, kind and helpful. The rehab was the best of all. They have truly dedicated, knowledgeable, and caring physical therapists. The courtyard and lobby are pleasant, as is the dining area. Great coffee and my husband liked the food.

  • Just Me
    ★★★★★ a month ago

    Many complaints by the patients to the state, poor administration,frequent sewage plumbing problems, lousy pharmacy services, AND you would be lucky to get caregiver that speaks good English or does not speak a foreign language in front of you *with other staff, the dining room closes, do not let pretty here fool you... GO SOME PLACE ELSE!

About La Jolla Nursing And Rehabilitation Center

General Information

Legal Business NameCovenant Care La Jolla, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 30, 1990 (27 years)
Capacity161
Residents119
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for La Jolla Nursing And Rehabilitation Center

La Jolla Nursing And Rehabilitation Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 17, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

August 29, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

June 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

February 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

December 19, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 17, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 15, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of La Jolla Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 50min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
100.0%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.0%
48.6%
45.0%
44.7%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.5%
13.3%
11.0%
13.8%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.5%
17.1%
2.8%
13.1%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
16.2%
13.8%
10.8%
18.2%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
8.0%
1.4%
2.8%
11.4%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
1.1%
3.2%
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
14.1%
11.8%
9.3%
7.6%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
1.3%
4.1%
5.3%
8.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
4.7%
4.3%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
4.7%
3.5%
3.4%
3.2%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
0.0%
1.0%
0.9%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.6%
97.6%
99.3%
99.7%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
96.1%
96.1%
96.1%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.2%
79.6%
80.3%
80.1%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
3.7%
3.4%
2.9%
0.8%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
3.0%
2.0%
1.9%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.3%
0.3%
0.3%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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