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The Cove At La Jolla

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My beloved husband of 33 years spent the last 3 months of his life in and out of The Cove three times. Because of ten years of medical issues related to his stroke, we had extensive experience with hospitals and Skilled Nursing Facilities over the past ten years. It has taken me nearly a year to write this review; but as the one year anniversary of my husband's death is coming up on August 21st, I wanted to write this review in honor of his life and to pay tribute to the exquisite staff at The Cove. I visited my husband every single day and spent hours with him there. The staff was absolutely unbelievably compassionate, attentive, professional and truly became part of my family. My husband had worked in the hotel industry before his stroke. He worked at 5 diamond properties and was in charge of customer/guest relations. He had the very highest praise of the entire staff at The Cove. Jenna, I sure hope she's still there, was there for me 24 hours a day. I seriously don't know how they do it. Any worry, any question, any concern, any request was handled immediately and with care. They all went above and beyond to make me comfortable and most importantly to make him comfortable. If you need/want anything, just be proactive and ask. Be kind to the staff, they work so hard. I have nothing but the fondest memories of The Cove, as the last place I saw my husband alive. He was so happy and at peace there. He truly loved every single staff person and was deeply grateful for their loving care and attention. Thank you, La Jolla Cove, for make the last three months of his life as peaceful and comfortable as possible. I will hold a special place in my heart for The Cove forever.

  • ★★★★★ 5 months ago

    After a hip replacement procedure in March of 2016, I went to the Cove facility in La Jolla for my rehabilitation. I had been there a year and a half earlier for my other hip replacement; however I discovered it had been sold to a new company. The case manager at UCSD Medical Center did not know if any of the same staff was there or not so I took a chance that maybe someone from before would be there. After all, these where people I knew, and most important of all, trusted for my care. I wasn't there ten minutes this time when a nurse came in to discuss medication, and then I inquired about who was still there. It turned out that probably 80 percent of the same staff was still there, and almost everyone in the rehab department including the director! This was on a Saturday afternoon. Well, the first thing Monday morning turned into a big family reunion, without the crazy uncle and the cousins wanted in three states!! I think everyone was as happy to see me as I was to see them! The rehab gym was upgraded with all new and better equipment and the training was the finest available. Also, the first full day, the administration staff came by to introduce themselves and make sure I had everything I needed and answer any questions. They knew more about me than I did! The entire time I was in residence, there was a steady stream of professional staffers stopping by to say hello and make sure I was satisfied with everything. Everyone there, including housekeeping and the activities crew had amazing attitudes that was absolutely contagious. All of the patients, including myself, where at The Cove for rehab which makes it different from other post-acute centers. For this reason it was only natural to build friendships with the others, not only while there but even after discharging. My stay at The Cove was much more than a grand experience, it was an adventure! It has a resort atmosphere, extremely clean, comfortable and great food service. The only thing missing was the pool and the golf course! 5.0 star rating

  • ★★★★★ 9 months ago

    No 5-star hotel equals the staff at The Cove. Truly exceptional. Very competent OT & PT department. Very clean; very good food. Highly recommended.

  • ★★★★★ 7 months ago

    Someone kept taking my grandpa's stuff

  • ★★★★★ a month ago

About The Cove At La Jolla

General Information

Legal Business NameNautilus Healthcare Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 12, 1993 (25 years)
Capacity59
Residents36
Percent Occupied61%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Cove At La Jolla

The Cove At La Jolla
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

October 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

September 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

September 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

February 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Cove At La Jolla require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
55min
50min
ReportedExpected
LPN
2hr 5min
1hr 50min
ReportedExpected
RN
5hr 25min
5hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.8%
96.7%
97.3%
97.8%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.8%
97.1%
97.1%
97.1%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.6%
63.3%
68.5%
73.7%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
9.2%
13.0%
14.9%
10.9%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.6%
2.8%
2.5%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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