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Mirada Hills Rehabilitation And Conv Hospital

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ a month ago

    *CAUTION* don't write reviews typically, but I believe this review is necessary & can help a family member get the right care for there loved one. PLEASE choose another facility if available. I read the horror stories that have happened here , but everybody's experience is different so I have it a shot. Turns out it was the worse decision to not listen to other reviewers . My grandma had a fever of 103 , with no nurses checking on her. She had chills. was delusional , eyes rolled back and moaning that I heard before I walked in. Coincidently , a nurse walked in 2 minutes after me and asked if everything was ok? Ok? Do you not see her in this current state ? Then she starts checking and I tell her based on the surgery she had (lumbar spinal fusion), she clearly is having complications , probably spinal fluid leakage . After asking my grandmother numerous questions , she kept trying to tell my grandma she has anxious . I'm like she's not anxious , she's having some sort of reaction . She told me to be quiet . So after an hour of me telling them that she needs to go to the emergency , they come back and tell me "she needs to go to the "ER" . So after an hour of arguing , nothing was accomplished other than them trying to make me feel incompetent , because they were to "prideful" and didn't use logic / common sense to see the most basic symptoms . I would never leave a loved in there care . Just to confirm , the doctor asked why wasn't she brought earlier . That she needed antibiotics to fight her infection . She had clear symptoms on being in duress. Clear symptoms that any person should have known something was wrong . Obviously except the caretakers at this place obviously. The last name of the head caretaker at that time was : SANTOS, incompetence at the fullest .

  • ★★★★★ 8 months ago

    My mam stayed for 4 weeks in this place, It was attended to well

  • ★★★★★ 4 years ago

    There are two 1 star reviews before mine. Believe them! My father was admitted to this poorly run facility this afternoon for treatment for his back pain and physical therapy. By 6:00pm he called home crying & begging to leave. He said no one changed him, no one fed him and no one even gave him his back pain medicine when he requested it. He was IGNORED. At first, I thought my father was being selfish but upon taking him out, I was disgusted with the treatment they gave him. I called a nurse to get started on his discharge paperwork. She just stood there. I (not the nurse) acquired a wheelchair and tried to get my father. He was in severe pain due to a complete disregard to his request for his daily dose of Vicadin. My father gowned in agony as I helped him into the wheelchair. The nurse helped him in but the wheelchair did not have any foot supports on it and my father's feet were swollen, numb and prevented the wheelchair from moving. I requested another wheelchair with foot supports but the nurse did not move. She called out to someone to find us a wheelchair. I looked at her and said why don't you go and find one please. She stood and did nothing. Father was so enraged that he asked me to grab the wheeled stroller we brought from our house. I helped him up as he yelped in agonizing pain to his stroller. By now 2 nurses and a supervisor were standing around staring at him. I looked at all of them in the hallway in disbelief and demanded, "Can any of you get my father a wheelchair with leg supports as we exit please? Can any of you move? Please?". Father, with his back in severe pain, slowly dragged himself down the halls of this horrible place to leave. He used every bit of energy he had because he did not want to stay in the presence of an uncaring staff. In about 3 agonizing minutes, we straggled about the distance of over 200 feet and finally made the lobby where he was made to bend his back, again, on the lobby chair. While crying in pain and shaking his head, we waited for his discharge papers. The nurse that stared at him in his room now stared at us from a distance behind the corner of a wall. The supervisor rolled a wheelchair with leg rests next the lobby chair where my father sat crying. I looked at the supervisor directly in his eyes and said, "Wow. Thanks. Good thing you had it when we needed it". My voice grew louder as I could no longer control my emotions, "You are all very sick people! You make a elderly man walk in pain from his room without any pain medication? What kind of place is this?". It was then that I heard laughter from a nurse down the hall who was changing bed sheets. "Laugh away", I said, "someday you'll be old too". Upon signing the discharge papers, the supervisor (to say at least one good thing about this place) helped me put my father in the wheelchair. He wheeled my father out to our car. After having witnessing my father get up in pain once again to get in our car, I told the supervisor that I would not only show our insurance provider an affidavit of this entire horrific incident but I would also post it online to warn others to stay away from Mirada Hills Convalescent Hospital.

  • ★★★★★ a year ago

    This place is terrible the nurses are very RUDE and very unprofessional my brothers blood sugar was at 35 low and he was very sick they couldn't even realize he was dying thank god we check on him we had to inform the staff to call his doctor and I had to call this place to tell them he needs to go to the hospital even Whittier hospital ER doctor stated this place is terrible their is always missing items from my brother personal things they steal his items and patients bully him and when you talk to the nurses they act like they don't see anything please pray for all these people in homes .

  • ★★★★★ 6 years ago

    Beware. Our Dad has dementia and was admitted because of falling. During his first stay his cell phone was stolen during the middle of the night. His was admitted four months later, again because of a fall. This time he hit his head and had about 30 metal staples in his head. The first night there he was quite agitated and wanted to go home. We received a call from them in the morning saying that the "Doctor" was releasing him. We confirmed twice while picking him up that he was being medically released by the doctor to go home. They repeatedly assured us that the "Doctor" was releasing him. Once home we read the paperwork in detail and "NO" he was not being released to go home because he was ok, buy at patients request. This patient has DEMENTIA. They sent him home sedated, he fell twice more that day trying to get out of bed. Hit his head again and was returned to an emergency hospital that day. This was so wrong. BEWARE BEWARE BEWARE

About Mirada Hills Rehabilitation And Conv Hospital

General Information

Legal Business NameLife Care Centers Of America, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1972 (45 years)
Capacity142
Residents106
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mirada Hills Rehabilitation And Conv Hospital

Mirada Hills Rehabilitation And Conv Hospital
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 30, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
CManyPotential for Minimal HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

April 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,500 fine
---Payment DenialPayment denial for 3 days
LManyImmediate JeopardyComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mirada Hills Rehabilitation And Conv Hospital require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr 15min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.5%
88.9%
88.9%
88.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
98.9%
98.8%
98.9%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.9%
52.2%
-
70.0%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.8%
16.7%
14.5%
12.3%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.2%
10.4%
19.7%
21.6%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
6.9%
7.6%
9.8%
10.5%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
10.8%
10.0%
14.5%
10.9%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
0.0%
2.2%
1.1%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
3.4%
2.1%
10.7%
6.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
2.7%
5.0%
6.8%
3.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
4.5%
4.3%
3.6%
2.3%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
2.2%
3.2%
3.6%
3.4%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.7%
3.6%
2.5%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.4%
88.9%
90.8%
91.2%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
84.8%
84.8%
84.8%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.0%
57.8%
59.7%
57.7%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
9.8%
8.7%
5.0%
3.7%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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