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Atlantic Memorial Healthcare Center

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Donna Cherry`
    ★★★★★ 2 months ago

    This place is very deceiving. The director Luis is a big fat liar!!!!!! He told me that every time that my mother had to go back to the hospital, her copayment days start over giving her 20 new days to be there before she had to pay anything. My mother is on a limited income and does not need any added expenses. Well the last time she was there, they told me that she was at $500.00. She had only been back there for a week. While she was there to rehabilitate, she developed major bed sores, she was roughly handled by the staff, came home with a bruised body, told to shut up and let them do their job, and all of her clothes were stolen as well as part of her personal wheelchair. My mom depends on oxygen and often times we'd go there and she's struggling for air with the nurses call button in her hand. We'd have to physically go get a nurse for help!!! Mom would say that she's been pushing the button for a long time and no one would come. One night my mom called me at home, and I had to call the facility to go to her room and help her. None of the air conditioners worked and the place was always stagnant and hot which made it hard for my mother to breath. On one occasion, they called me and said they had to call 911 for my mother because her blood sugar went very low. The next day my mom tells me that one nurse came in and gave her insulin, ten minutes later another came and gave her another dose. My mother tried to stop her, but the nurse told her to be quiet, that she had to give it to her. We requested that no man was to clean her, that she was uncomfortable and only wanted females. One rough handed nurse came and cleaned her and made her cry. She told a female nurse and she said he would not touch her again. When a women came to clean her, he yelled at her he would do it. She told him that mom didn't want him, so he yells at her and says " I said I'll do it", of course roughly handling her once again. If you care for your loved ones , don't send them there.!!!!!!!!! I only gave 1 star because you can't write a review unless you do so!!!!!

  • Crista Dawson
    ★★★★★ 4 months ago

    My mother has been an inpatient at Atlantic Memorial off and on for several years. The nursing staff truly look after my mom each and every stay. The speech therapist, OT and PT staff work vigorously to restore her to at least her baseline yet strive for higher goals. The dietary selection has lots of options. Mom always loved the breakfast menu and desserts. I would recommend this facility to anyone requiring long and short term care. The social worker is amazing and goes above and beyond. Keep up the great care!!

  • Kristal Rodriguez
    ★★★★★ a month ago

    At Atlantic Memorial most LVN'S and CNA'S are not helpful at ALL. Do not bring your family members is family doesn't plans to accompanied family member. 1. The buzz bottom to call staff doesn't connect to the front nurse desk. The light lights up and staff takes forever to come. I have timed them and it takes approximately 45 minutes for attention. Ridiculous!! 2. Communication between nurses and therapist is awful.

  • Cathy Sheraga
    ★★★★★ a year ago

    I had major back surgery on June 7th, 2016 at Long Beach Memorial Hospital. When I was going to go to rehab, the only available bed for me was at Atlantic Memorial Healthcare. Some of the nurses and other employees at Long Beach Memorial were telling me that Atlantic was not a very good place to go, just by hear say, not by experience. I was hesitant but I thought I would give them a try. All know is from the moment I got there I was impressed. It was very clean, then staff was very attentive and genuinely seem to care about my comfort there. I was only there for 3 nights, but never had a problem. The therapy there was very good also with very caring employees. I has to go back to the hospital for 5 more days due to complications , but I highly recommend this facility. Please don't go by everything you hear. I was actually a patient there. Catherine Knox

  • Terry Christensen
    ★★★★★ a year ago

    Have had multiple family members in nursing homes, this one is no better or really worse than the rest. To preface, I've not found a really good one that is covered by medical or even medicare so far. Good points are food is excellent (sometimes) but getting a nurse to show up when you press the call button is next to impossible. Staff to patient ratio is far too low, and they are stretched way too thin to be of any help. I was hoping the wound care would be phenomenal but sadly, while the treatment nurses can wrap and clean a wound quickly, the quality of wound care is lacking. SKIN SHOULD NEVER EVER BE RIPPED OFF OF A CHRONIC WOUND WITH A DRESSING CHANGE!!!! Pain meds are given, as per law by demand, when they are due, but only if you can get a nurse to come when the call button is pressed. The reason the patients are there is because they are having enough difficulty helping themselves that they NEED the assistance. But it's torture to have to sit between 20 minutes to 3 hours (honestly, one day it was a three hour wait) for pain meds. If you get sent here by your insurance try to be sure you use the wheelchair and be prepared to hunt down your nurses as much as possible, because they don't respond terribly well.

About Atlantic Memorial Healthcare Center

General Information

Legal Business NameAtlantic Memorial Healthcare Associates, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 8, 1967 ()
Capacity104
Residents91
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Atlantic Memorial Healthcare Center

Atlantic Memorial Healthcare Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

January 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Atlantic Memorial Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.1%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.3%
37.0%
45.8%
53.6%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.2%
14.8%
16.9%
12.3%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.2%
35.4%
37.8%
11.7%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
3.1%
4.8%
1.5%
1.6%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
15.3%
7.0%
7.3%
3.8%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
2.1%
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
7.6%
14.1%
9.1%
10.6%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
3.8%
8.9%
8.8%
12.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
5.8%
2.4%
4.0%
3.2%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.1%
100.0%
100.0%
99.5%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.4%
100.0%
100.0%
100.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.5%
56.1%
56.3%
49.0%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
2.4%
3.2%
4.3%
0.0%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
0.9%
0.9%
0.9%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.8%
0.4%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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