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Beverly West Healthcare

  1. Skilled Nursing Home Facilities
  2. California
  3. Los Angeles Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • 6346 green
    ★★★★★ a month ago

    Horrible Horrible place I reccomend you keep your parents at home and take care of them. The staff is lazy rude and very neglecful.

  • EPIC CONTRACT AND PERMANENT PLACEMENT STAFFING LLC
    ★★★★★ 4 months ago

    SUCH A HORRIBLE FACILITY.

  • G Smith
    ★★★★★ a year ago

    Horrible!!! Place. I would say zero stars. Majority of the nurses here are disrespectful, lazy, and uncaring. The food is terrible and they have roaches in the place. Please whatever u do pick another place for your family to stay! ?

  • Roy Hembree
    ★★★★★ a year ago

    My mother-in-law spent about two and a half weeks here in July/August 2017. I visited nearly every day. This review is from my perspective, as someone visiting a patient. I was there often enough that it became familiar and my initial impressions were changed. The building has easy access from the street and a ground-level parking lot that is accessed by the rear alley. The building is worn and looks like it has housed many other businesses before it was Beverly West. There are multiple coats of sticky paint on some of the surfaces. There is a smell that begins in the elevator and carries into the second floor, where the patients dwell. Everything is old; many things rattle and seem ill-suited to their intended tasks. The thermostat is adequate but not comfortable. The hallways bustle with members of the staff and with people scooting to and fro in their wheelchairs. The TV room is always blasting Judge Judy or its equivalent. Cries of "Nurse!" come from rooms more often than I liked to hear. The common areas are loud enough that it carries into the bedrooms, making quiet moments unusual. Patients are placed three in a room. Every room has a window, a television, and curtains to separate the patients. There is no medical equipment in the rooms, other than old adjustable beds. Beverly West is too shabby to feel like a hospital; it's not even close. The staff that I spoke with seemed like good, caring people. They don't give their attention freely though. They huddle behind the counter at the front desk and either talk amongst themselves or don't bother looking up from their work. Some of them bring their kids to work. When you see staff in the halls they are in the process of performing a task. Their eyes and minds are fixed on what they're doing and, again, don't give their attention freely. When you can talk to them, though, they are willing to assist as best they can. Beverly West seems to have a lot of internal communication problems. My mother-in-law complained of cramps so she requested bananas with breakfast. After two days without I requested them for her. I saw the guy write it on her menu sheet in her file. She never received any. There were other similar things that make me feel there is a systemic problem, maybe not with the staff at the desk but somewhere. It's troubling. There were specific problems with her doctor and physical therapist not taking her complaints seriously. When the doctor finally believed her it was to send her to the emergency room. As it turns out there was a medical reason why her physical therapy wasn't working and it took two and a half weeks to determine it. When we returned with her to the hospital the contrast between there and Beverly West was stark; Beverly West feels unclean and chaotic. So, I mentioned that my opinion of Beverly West changed across my visits. My very first impression was that Beverly West was dirty. I no longer think that. In my time there I saw people mopping and cleaning and doing everything right. The age of the facility and its equipment makes it feel dirty, but it is not. Instead I would say the place is not antiseptic. My second impression was that the place was depressing. It felt like an old folks' home where everyone was sick and getting sicker. That's wrong. There were people of all ages there and I watched young and old improve and get discharged. I spoke with one or two people and they were content enough. There was no creeping crud illness that gripped each patient; I think it was my own bias that created this thought. My overall impression is that I wished she would have been placed elsewhere. I do not recommend this facility to you or anyone you love. I give them a passing grade of two stars because I saw them accomplishing their goals but they do it in poor form. Despite the name that Google Maps gives this place while my mother-in-law stayed there 1020 S Fairfax Ave had the name Beverly West Healthcare hanging over their front door.

  • Sevilla Clark
    ★★★★★ 4 years ago

    Some of the people here are nice and helpful. However there are other who work there that leave or hangout in the parking lot for hours and DO NOT do their job. Those people often times are rude and disrespectful to their colleagues.

About Beverly West Healthcare

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 11, 1981 (38 years)
Capacity120
Residents113
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Beverly West Healthcare

Beverly West Healthcare was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintEnsure that all nurse aids who have worked less than 4 months are enrolled in appropriate training or have been deemed competent to provide nursing and nursing related services.
ESomePotential for HarmComplaintGive each resident enough fluids to keep them healthy and prevent dehydration.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

May 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionDispose of garbage and refuse properly.
ESomePotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
CManyPotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

August 2, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Beverly West Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
3hr 55min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

75.3%
99.0%
99.0%
99.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.9%
95.4%
100.0%
98.9%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.5%
41.0%
43.6%
42.2%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.0%
14.5%
6.2%
4.7%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.8%
23.4%
13.9%
8.0%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
7.3%
6.4%
4.1%
2.3%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
26.1%
16.9%
9.8%
4.2%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
4.5%
7.0%
4.9%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
14.3%
12.3%
8.8%
13.2%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
6.9%
3.4%
0.0%
1.7%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
2.3%
1.2%
1.2%
1.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
2.3%
2.3%
2.4%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
2.8%
4.0%
5.7%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
1.2%
2.2%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.3%
89.5%
91.1%
90.7%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.2%
95.4%
95.4%
95.4%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
42.8%
41.5%
47.0%
52.4%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
33.7%
35.2%
28.8%
14.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
1.1%
0.9%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
3.0%
1.2%
0.7%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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