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Country Villa North

  1. Skilled Nursing Home Facilities
  2. California
  3. Los Angeles Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Sophia Vasquez
    ★★★★★ 7 months ago

    This is by far the worst experience for my father. I was speechless to see the conditions this place is in let alone the smell. My father was transfer to this trash from California hospital at 7:00pm he missed his dinner at the hospital but we figured he would get something at the nursing home. NEGATIVE! the only person he saw after he was dropped of was a janitor to whom he asked if there was a way to get something to eat and she replied by telling him that dinner was served at 5:30 and he had to wait for breakfast the following day. My father has high blood pressure and diabetic. They had not even checked him in at 10:30, no paperwork, no fluid, no antibiotics. NOTHING! Besides all of this, there's patients walking up and down the halls, going in and out of other patients rooms asking for help. What did it for our family is watching a man sitting in a wheel chair asking us to help him call his family or his wife. He said he had been sitting there for hours. I don't see how this facility is even open. Nick the supervisor is useless. Please, don't take your love one here. I checked my father out within 3hours of him there and within 15min of me being there.

  • sam kuntz
    ★★★★★ 2 years ago

    We have a new administrator at Claremont Villa she is the best thing that ever happened to this place she's been here a few mounths and has done more than all the previous people put together

  • Frank Pantoja
    ★★★★★ 4 years ago

    The girl with the Jamaican accent called to tell me my grandmother was dead with a laugh in her voice like it was funny. This was about 10 years ago and hopefully she's been fired, but if she's still there, tell her to go to hell and don't leave your elderly loved ones there. It wasn't worth my time to complain to the management at the time, but thanks to smart phones and Google maps it is now.

  • cam jam
    ★★★★★ 2 years ago

    Sister was her for a week stay. Staff was Lazy and unorganized. Took two days for them to give a medication she was already receiving in the Hospital. Because it was through iV , they said it be Easier if her Other Dr. Gives meds. So they don't have to run iV. ????!!! A week stay with a patient who is independent just there for antibiotics. And physical therapy sounds Simple to me . Who has been A Nursing Assistant for over 13 years Certified. I also witnessed a Nurse on station 1 tell a patient who was in the wheelchair calling out for help to be put to bed, that she Will not help the woman to bed. And NO ONE is Going to Help her. I then spoke with the patient, who said she was just exhausted from being in the chair all day , and asked why did she have to sleep in the Hallway if she had a bed there?!? It was practically 11pm. Sad sad incompetent place. RN supervisor 3-11 very involved and non chalant . If you loved one cannot speak for themselves. DO NOT COME HERE! My sister was given the wrong diet repeatedly. Fluids when she is on strict fluid restriction. Potatoes when she cannot have starch. If you have a pinch of love for your family member. Visit FREQUENTLY , BE INVOLVED. KNOW THE CARE PLAN. FOR YOUR LOVED ONE AND MAKE SURE ITS BEING DONE. THESE NURSES NEED A BABYSITTER

  • Linda Kelly
    ★★★★★ 2 years ago

    Alex and the main staff there. Take good care of my friend.

About Country Villa North

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1979 (40 years)
Capacity99
Residents91
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Country Villa North

Country Villa North was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 8, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Country Villa North require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
3hr 45min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.2%
97.3%
97.3%
97.3%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
98.6%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
54.2%
63.0%
51.6%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.4%
4.7%
3.0%
4.4%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.2%
2.3%
11.4%
4.1%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
4.8%
5.6%
3.4%
7.0%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
5.0%
5.6%
3.3%
6.7%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
5.8%
3.1%
6.0%
4.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
7.1%
1.9%
3.7%
3.8%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.5%
1.4%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
1.1%
2.2%
1.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.4%
99.0%
98.5%
98.4%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.8%
98.0%
98.0%
98.0%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.1%
79.1%
86.7%
79.3%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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