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Country Villa Terrace Nrsg Ctr

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Sandra Kapetan
    ★★★★★ a week ago

    My brother was a resident of Country Villa Terrace on the assisted living side until last November when he required hospitalization. Following his released from the hospital he returned to the nursing and rehabilitation side of the facility where he lived for the last six months. I am happy to be able to leave a positive review. The nursing staff did everything they could to insure he was well taken care of and comfortable. A special thanks goes to Nurse Tiffany Hall who not only performed her duties with exceptional care but also was my "rock". She kept me updated and offered me both compassion and understanding. I am grateful also to Ellen Abad, D.O.N. who helped me with some very difficult decisions

  • Jennifer Vineyard
    ★★★★★ a month ago

    Avoid their residential accommodations!!! Helping my mom bath and dress into clean clothes is a routine. She has Alzheimer's and we rely on them but, after many conversations, it's obvious the staff does as they want, when they want. I gi to visit mom and she hasn't showered and is in stained clothes. I can't say all the staff is neglecting her health and safety but it only takes one or two to compromise my mother's well- being. She uses walker and and one of the tennis balls used to ease the movement over the carpet and other surfaces was missing. I noticed it and asked them to repair.. I came back twice in two weeks and nothing has been done. They told me I had to buy tennis balls. It was like pulling teeth! Caregivers watching and elderly woman with severe arthritis and a dislodged hip struggle to get around-- disgusting. There are several more instances to mention but pending legal involvement.

  • Daniel Kempler
    ★★★★★ 3 months ago

    My brother was at Country Villa Terrace for about 9 months recovering from a partial foot amputation. Much about the place was excellent. They got his diabetes under control with diet and oral medication, his foot healed and they got him walking again. He seemed well cared for. So the bottom line is that they got the job done!. There were some frustrations,: e.g., it would take several calls for me to get a return call (I live out of state), the phone system to patient rooms was down for large parts of his stay so reaching him was problematic, I was given conflicting information about my brother's progress from various parties; they were very slow to submit paperwork and some paperwork/requests got lost, etc. That said, my brother felt well cared for. The individuals working there seemed attentive, competent and good natured. My brother particularly called out the following people for praise: Amanda, Catherine, Happy, MeYoung (nurses) and Neil (front desk). The social worker for the last part of his stay (Nico Hernandez) was responsive, informative and very helpful to us -- I suspect if he had been working there throughout my brother's stay, things would have gone smoother from my perspective.

  • Jerry Koontz
    ★★★★★ 3 months ago

    My name is Jerry Koontz two years ago my mother Mildred Daniels had an above knee amputation on her right leg as a result needed skilled nursing care during a long recovery long recovery process.After bouncing around from one facility to facility,four to be exact we settled on Country Villa Terrace.Thank God! We hit the Jackpot! The staff were well trained in Quality Patient Care. Not only that they paid attention to little nuances,like tending to the needs of the Those9family members anxietys and frustrations.I'd like to thank the nursing staff,they were all awesome,the PTs were incredible beyond compare.Thanks to the professional management of the Country Villa Terrace all is pardon pun well.Last but not lest thanks to all the great orderly sanitation and maintenance workers.who go unsung,but not on my watch! Angle,Analyn,Amanda Katherine,Tiffany Veronica.Vicki David.Thank to Neal for always being point man during my many calls for help.Who ever I did not mention much love to you all too.God Bless.

  • CandyMichelle Johnson
    ★★★★★ a year ago

    I enjoyed the tour.

About Country Villa Terrace Nrsg Ctr

General Information

Legal Business NameCountry Villa East, L.P.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1968 ()
Capacity49
Residents45
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Country Villa Terrace Nrsg Ctr

Country Villa Terrace Nrsg Ctr was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

October 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Country Villa Terrace Nrsg Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

45.8%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.5%
15.0%
11.8%
9.1%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.2%
9.5%
6.7%
6.7%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
2.9%
5.6%
5.9%
3.4%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
2.8%
2.9%
0.0%
16.7%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
2.6%
0.0%
2.7%
3.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
5.3%
2.5%
8.3%
3.3%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
2.9%
3.0%
5.7%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
3.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
2.9%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
4.7%
5.3%
1.8%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
95.5%
96.2%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
22.5%
100.0%
100.0%
100.0%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
57.3%
74.7%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
0.0%
0.0%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
0.0%
1.3%
0.9%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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