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Country Villa Wilshire Convalescent Center

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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Nina Goree
    ★★★★★ 2 months ago

    I visited 4 other facilities the day before my mom was discharged from Kaiser Hospital after broken leg surgery. I picked up Country Vila Wilshire with no hesitation. The staff and Mike, the administrator, have been very helpful and accommodating. They took care of all outpatient scheduled appointments my mom had by contacting her doctors and arranging the transportation. The physical therapy staff is a group of wonderful young therapists who take seriously their job and really helped my mom to get stronger and start walking. The place has a dietitian and a daily offered kitchen menu which you can customize according to the individual needs. The nurses and the assistants and helpers who are directly responsible for your loved one are also very good and responsive. I would advice keeping in touch with them letting them know that you care about your relative or friend, but be nice to them, too, as this is not a Disneyland for them and they may need encouragement to continue to do their job well. The location is great and was perfect for me, as I was visiting mom every day, making sure she was taken care off and that she was ok. I am really very satisfied and glad that this was the place my mom stayed and recover after surgery. If I ever need a place like this again I would use them again. Thank you all at Country Villa Wilshire! Nina

  • Gerald Bolden
    ★★★★★ a month ago

    I want to acknowledge all the nurses for the hard work and dedication that they preform. They go up and beyond duties each and every time. The staffs are very professional and very quiet efficient. I have been in this facility three times and every stay that I had here was very good. Thank you Loza Social services for assisting me with discharging back to the community. I definitely will refer people to this facility. Thank you

  • Rick Ferreira
    ★★★★★ a month ago

    Great facility for both short and long term. Nurses and aids were very helpful and attentive. Also had a really great experience with OT, PT, and Loza the social worker! They all went above and beyond my expectations and made it possible for my loved one to rehabilitate there while transitioning for her to go home. Definitely the right decision!!

  • Dennis Estep
    ★★★★★ a week ago

    This facility is well managed, clean and professional. It has outstanding personal. The people are friendly and attentive and courteous. I would recommend this place as a good healthcare facility if needed.

  • Annie Domingo
    ★★★★★ a month ago

    The staffs at Country Villa Wilshire are accommodating. My mother had the best experience staying here. The food is the best. The facility is clean and welcoming. Thank you Country Villa Wilshire for making my mother happy with her stay.

About Country Villa Wilshire Convalescent Center

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1973 (46 years)
Capacity81
Residents69
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Country Villa Wilshire Convalescent Center

Country Villa Wilshire Convalescent Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 10, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Country Villa Wilshire Convalescent Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
1hr
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
4hr 25min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.7%
98.4%
98.4%
98.4%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.3%
94.9%
98.1%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.4%
67.6%
51.6%
57.7%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
15.8%
14.5%
11.8%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.8%
11.6%
11.7%
22.1%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
9.4%
5.3%
5.4%
4.3%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
11.5%
12.0%
14.3%
4.4%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
10.9%
5.4%
3.6%
3.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
6.4%
10.4%
10.9%
15.9%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
5.3%
8.9%
4.0%
1.7%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
3.0%
5.1%
4.3%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.8%
1.7%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

77.9%
72.7%
59.4%
74.2%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.6%
78.4%
78.4%
78.4%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.5%
70.4%
85.1%
88.9%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
20.0%
25.0%
12.7%
5.8%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
0.0%
1.5%
1.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
2.7%
0.7%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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