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New Vista Post- Acute Care Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Maria V
    ★★★★★ 4 months ago

    Went to the facility early this week for a tour to place my family member and the staff was very welcoming. I met the administrator and was able to get the admission process started promptly. My loved one is doing great in rehab. Food looks and tastes good. Highly recommend this facility.

  • Salea Dean
    ★★★★★ 9 months ago

    I have an update, this facility as a whole still has quite a bit of things to work as im sure all do, but i spoke the administrator after a series of major concerns regarding my relatives care, he listened, and even helped to provide a solution, which i will be following up to see how that is going but just his availability, and urgency to provide a solution, I wish that everyone carried themselves in the same manner. I appreciate the concern he showed for my relative and the push to make my the stay better. I still plan to move him but with the administrators support that he provided, it made me feel better about my relative being there in the meantime.

  • esperanziita loren
    ★★★★★ 8 months ago

    Really bad facility dont take your family there Adminitrator very rude.. they are always changing staff. employees work without supervision. Most important dont take your love ones there.. check their report they have had so many complaints

  • Patricia Maggy O'Neill
    ★★★★★ a year ago

    Here 7 days it's clean, but as a cancer patient in remission from lung cancer and I never! Smoked! Parents did SHOCKED THAT A SMALL PLACE LIKE THIS WOULD PERMIT ALOT OF SMOKING WITHIN 5 feet OF GENERAL POPULATION COMMON PATIO , AND DANA SAID NUTTIN HE COULD DO BOUT IT EXACT WORDS. Facility is getting paid for me to B here yet it's 2pm sitting on patio with everyone else having lunch NOT ONE PERSON HERE ASKED ME A RESIDENT IF I NEEDED ANYTHING OR DID I HAVE LUNCH RATHER NOTHING!. My medicine after 7 days is STILL WRONG WAS PUT ON A MED I CANNOT FILL WITH INSURANCE BECAUSE ON THE 2nd day here my nurse said WE CANT COME TO YOU EVERY 4 hours Dr Facility dr said we don't have time to give you your regular home medicine don't have time! Meanwhile my room mate is certainly receiving his dilaudid shot and 5 other PRNs every 4 hours So Bad!...well it's 215 and I'm sick to my stomach and my fractures , severe cervical stenosis is So! Bad I could die omygosh! And this ER med Does not help me so why would anyone invite problems when all they have to do is THE RIGHT THING! people are kind No Follow up! Brilliantly awful! Hungry , allergies migraine due to poor diet and dehydrated! My skin is cracked ... better than most places good luck!

  • 1 from october
    ★★★★★ 2 years ago

    I work there I know Tha place is alright. We are good people

About New Vista Post- Acute Care Center

General Information

Legal Business NameNew Vista Pac Operator LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 23, 1985 (34 years)
Capacity116
Residents105
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for New Vista Post- Acute Care Center

New Vista Post- Acute Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
FManyPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionPut firmly secured handrails on each side of hallways.
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.

May 26, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$19,906 fine
---Payment DenialPayment denial for 6 days
LManyImmediate JeopardyHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of New Vista Post- Acute Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
2hr
55min
ReportedExpected
LPN
1hr 5min
1hr 25min
ReportedExpected
RN
5hr 50min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.6%
89.1%
89.1%
89.1%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.2%
89.2%
98.9%
98.9%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
40.0%
37.5%
32.3%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.0%
9.6%
8.6%
10.5%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.1%
16.5%
2.5%
2.8%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
1.3%
5.0%
4.5%
7.1%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
17.5%
8.3%
3.8%
4.2%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
1.3%
2.4%
4.3%
1.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
9.0%
14.3%
16.9%
10.1%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
1.8%
0.0%
0.0%
2.2%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
1.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
1.1%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.6%
3.2%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
6.4%
4.8%
4.3%
4.5%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.3%
89.0%
97.6%
100.0%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.9%
86.2%
86.2%
86.2%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
83.8%
83.1%
82.1%
85.6%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
0.0%
3.1%
4.8%
8.3%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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