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The Rehabilitation Centre Of Beverly Hills

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Ena Rodriguez
    ★★★★★ a week ago

    Very unprofessional workers, careless leave patients unattended, without caring for them please workers if you think you are getting underpaid or don't like the type of job you do please switch career ,stay home but don't go to work to a facility you are not going to put an effort, it makes few workers at the facility look really bad. Be humble everyone deserves to be treated right one day you'll find your self in the same position. They are humans beings.

  • Glenn JImenez
    ★★★★★ 5 months ago

    The personnel providing the care are nice and seem to be competent. However, the administration, supervisors, directors are unprofessional and run a very poor operation. We had two family members there at the same time. One had hip replacement surgery as was there for rehab following discharge from the hospital. His wife who has Alzheimer's was admitted with him because separating the two would have had a detrimental effect on her. As his therapy went on, we called to check on his progress. Rarely were we ever able to speak with anyone familiar with his case. We left numerous messages via voicemail, but these were never returned. We visited in person, and none of the staff could tell us who was in charge. Inquiring at the nurse's station was completely useless. We were concerned with the lack of progress, and were told that our patient was experiencing dizziness which was keeping him from being able to perform his therapy. We found out during the discharge process (which was severely sub-standard) that he was being given medication which he did not tolerate well. This could have been prevented had they told him what he was being prescribed. When I questioned the one of the nurses she said it was for "nerves" This was complete BS, it was a opiate which made him feel sick and dizzy. This was well known in our family but the incompetent staff never thought to ask. Our female patient had been prescribed medication for her newly diagnosed Alzheimer's disease. We again found out during the discharge process that she was never given her medication and had no knowledge of it. We know it was prescribed for her and she was receiving it at the hospital. The Rehab Center completely failed here. We had to pay fro her out of pocket because Blue Cross Anthem would not cover her. I could go on, but suffice it to say the directors, and other administrators at this facility are incompetent and unprofessional at best, bordering on negligent.

  • Pat Dixon
    ★★★★★ 7 months ago

    I thought the Bev Rehab was a wonderful place for me to recover from a broken ankle after surgery. Most of the staff in our area were great; the room was clean and floors were washed daily. the food is mediocre but i wasn't there for the food. The therapy was great and I go there for outside therapy now. The care is quite good. Because my situation was not dire, I was able to wheel out to the patio and sit with friends. I think the only complaint I have is that they could make better use of their social activities since if you are not confined to bed and just staring at a tiny TV, the day seems to drag on. But I would definitely go back and would recommend it for friends.

  • Nichol Montague
    ★★★★★ 2 months ago

    My father was at this facility for gout. He was never treated for gout. He was never given any medication for this. I was there daily. I demanded them to make him an appt with a rheumatologist. They did, the rheumatologist told me to take him to ER where it was confirmed he was not treated for gout. DO NOT PLACE YOUR LOVED ONE at that facility.

  • Kendy Garcia
    ★★★★★ 2 months ago

    Very very bad/poor management! No nurses there to assist. Supervisors and everyone else not willing to assist and they look busy but they dont take a minute to try helping you. They give you attitude when you ask a questions. I am very disappointed with this place. PLEASE DONT TAKE YOUR LOVED ONES THERE.!!!

About The Rehabilitation Centre Of Beverly Hills

General Information

Legal Business NameThe Rehabilitation Centre Of Beverly Hills
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 12, 1997 (22 years)
Capacity150
Residents137
Percent Occupied91%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Rehabilitation Centre Of Beverly Hills

The Rehabilitation Centre Of Beverly Hills was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionMake sure that all required doctor visits are made personally.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
BSomePotential for Minimal HarmHealth InspectionLet residents talk to and get information from agencies acting on their behalf.
BSomePotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.

February 3, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

December 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionEnsure that each resident has the right to join in social, religious, and community activities.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Rehabilitation Centre Of Beverly Hills require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 40min
ReportedExpected
CNA
1hr 45min
50min
ReportedExpected
LPN
1hr 5min
1hr 40min
ReportedExpected
RN
5hr 35min
5hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.3%
97.3%
97.2%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.9%
18.2%
15.6%
16.7%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
15.6%
18.8%
19.4%
28.0%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
22.2%
23.3%
3.3%
13.6%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
13.8%
3.2%
9.4%
4.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
32.0%
18.5%
20.7%
13.0%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.0%
2.7%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
3.4%
3.2%
0.0%
4.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
4.5%
4.7%
3.1%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.3%
88.9%
88.9%
88.9%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.8%
75.2%
76.8%
78.0%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.5%
1.9%
1.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.4%
0.2%
0.1%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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