Search for Skilled Nursing by ZIP Code:  :

Atherton Healthcare

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. California (CA)
  4. Menlo Park
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Photo Attributions:

Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ in the last week

    This place is horrible and they abuse the elderly. DO NOT send your loved ones here! The lobby is beautiful but the actual facilities with permanent residents is FILTHY and the nurses are horribly abusive!!!

  • ★★★★★ 3 weeks ago

    Please, please do not take your loved ones to this facility. This place is a nightmare and most of the staff doesn't care, can't be bothered and ignore your loved ones. My father was sent there for Rehab and to get better after Heart Valve Surgery. He was to stay there for only three weeks and then hopefully come home. Our nightmare started the second day he was there, after 11:00 pm he called and called the nurse to come and help him go to the bathroom, a young gentleman appeared in his room and he was told NO SERVICE AFTER 11:00 pm. My dad not one to use diapers tried to sit on the edge of the bed to use the urinal, he slipped and fell. He laid on the floor for over 45 minutes until someone came in and found him. I was called and told they are watching him and they think there was no injuries. I was so upset we set up a meeting with the administration and department head. We were told this was an unfortunate incident and that will not happen again. The day we had the meeting that same evening my dad again tried to call for help with no response. He again tried to use the urinal and fell out of bed, I was called in the morning after it happened and was told, don't worry we put a pad down in case he falls again. WHAT!!!!! Why aren't you responding to his call. Never the less my dad after those two incidents did not get Physical Therapy. He started to get weaker and weaker and we started to noticed his food would stand there and no one fed him, he was thirsty and no one gave him water and he was neglected most of the time. We started taking shifts to watch over him but we couldn't be there every minute of the day. His third week there we discovered he had such aweful BED SORES on his back, shoulders, buttocks and heels, really in three weeks!!!!! That same week the whole facility was infected with Norovirus and the facility was quarantined. His last few days he developed pneumonia and passed away there at the facility 9/9/2017. We are so upset we put him there and if we had to do it all over again, WE WOULD NOT!!!!!! This is a very dirty faciity, soiled linen and dirty diapers are kept in the restroom in front of the toilet (uncovered). The air conditioning system is so old it does not work properly and no matter what time of day or evening you are there, the room buzzers, calling for staff are going off and no one pays any attention to them. My father is gone, but we as a family feel we need to let everyone know not to put your loved ones there. Also I hope Medicare, Medical and private insurane will investigate this facility and help those who have no one to rescue them.

  • ★★★★★ 3 months ago

    While everyone is very nice and attentive, the rooms are about as bleak as they can get. No warmth. No beauty. Worse is hearing the constant loud beeping from the nurse's desk even with the room door closed. How can ANYONE sleep with this? Chinese water torture!

  • ★★★★★ a year ago

    My grandfather stayed here for about a month after he fell and needed rehab. From the activity staff to the housekeeping staff everyone was very friendly. When he arrived everyone greeted him with comforting smiles and he received his own private room for his stay. The nursing staff was very helpful and helped answer all the questions we had. He was also very delighted with the rehab team, he even said that was his favorite part of the day. Thank you Atherton Regency for helping my grandfather!

  • ★★★★★ 6 months ago

    Friendly and Courteous employees.

About Atherton Healthcare

General Information

Legal Business NameCalcare Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 2, 2005 (12 years)
Capacity160
Residents133
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Atherton Healthcare

Atherton Healthcare
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

February 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintLet each resident or the resident's legal representative access or purchase copies of all the resident's records.

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

January 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
ESomePotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Atherton Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 15min
ReportedExpected
CNA
1hr
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
3hr 45min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.1%
82.0%
82.0%
82.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.9%
78.3%
77.6%
74.8%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
16.2%
7.3%
14.0%
20.0%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.3%
23.4%
12.9%
17.0%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.6%
20.9%
15.6%
11.9%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
18.4%
22.5%
21.8%
21.6%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
19.3%
20.2%
10.0%
15.2%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
9.0%
9.8%
15.4%
9.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
9.6%
8.5%
7.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
4.0%
2.5%
4.2%
12.7%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
3.8%
2.7%
1.0%
2.1%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
1.9%
4.4%
6.6%
4.9%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.9%
0.0%
0.0%
1.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
4.8%
3.5%
5.6%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.6%
3.3%
3.7%
4.9%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

53.5%
42.7%
52.3%
72.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.8%
50.0%
50.0%
50.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.1%
40.5%
45.8%
58.0%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
10.3%
18.4%
16.4%
29.9%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
5.8%
5.7%
3.7%
5.9%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
2.2%
1.1%
1.0%
1.9%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places