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Hy-Lond Health Care Center-Merced

  1. Skilled Nursing Home Facilities
  2. California
  3. Merced Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Pamela Yow
    ★★★★★ 4 weeks ago

    va brought father here. was not admitted for eight days. no water no food, no meds. no medical records showing nursing care. his two roommates stated that he had been dead for two days, so he went to the nursing station to let them know.I reported suspected neglect to richard and social worker lady but no calls back ever.aid told me they were instructed not to give my father any care because his daughter can do it herself. shower room full of smoke during pm shift. shame on you state of california!!

  • Amanda Knoblock
    ★★★★★ 3 months ago

    This place is really disgusting,unclean, theres bugs, horrible staff, terrible care/abuse, extremely unprofessional and the administration treats residents and families horrendously, In my opinion this facility shouldn't even be open. Coming from a place of experience as an employee here and Months of families and residents coming and going, I definitely would not trust your loved ones in this facility!!

  • Tito S
    ★★★★★ 6 months ago

    My mom is currently staying here due to a stroke and being paralyzed from her right side. They sent her here so she can go through physical therapy and get the help she needed. The place is alright. Looks like a motel 8, and when asking for help, the people there dont seem interested in helping you. My mom had to use the restroom and notified her nurse. It was 5 o'clock and she notified them at 12. She called us and we called their little office. Took 6 phone calls in order for them to pick up. After that I called my mom back and I told her to keep me on the phone till they helped her. They went in and asked her questions but the questions they asked could have been answered with the hospital report that they should have looked at when she got there but 4 hours passed and they didnt bother to look at it. Anyways, you feel the bad vibe in there. It's hard to reach any of them. A patient there asked for help to her room and one of the workers told us "oh no, that's not MY patient". Really unprofessional. Garbage place. Please check up on your loved ones that stay there. We go everyday and we ask my mom hows everything going everyday. We want them to do their job right because if not then we'll make sure it gets fixed.

  • valentina hernandez
    ★★★★★ 9 months ago

    Our family would like to thank all the staff. Thank you for making use fill at home

  • Dominic Weiler
    ★★★★★ 11 months ago

    They are a 5 star facility and it shows in the level of care they provide.

About Hy-Lond Health Care Center-Merced

General Information

Legal Business NameAvalon Care Center-Merced Hy-Lond, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 21, 1968 ()
Capacity121
Residents109
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hy-Lond Health Care Center-Merced

Hy-Lond Health Care Center-Merced was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 25, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$109,950 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hy-Lond Health Care Center-Merced require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 40min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
35min
60min
ReportedExpected
RN
3hr 35min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.0%
98.0%
98.0%
98.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
100.0%
100.0%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.9%
48.7%
50.0%
55.3%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.8%
28.4%
23.8%
30.3%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.2%
10.1%
10.6%
10.1%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
10.2%
11.2%
9.2%
12.3%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
4.8%
3.4%
6.3%
8.2%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
7.7%
7.3%
7.6%
12.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
7.5%
8.5%
11.0%
12.9%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
6.0%
2.0%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
1.1%
3.1%
1.1%
3.5%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
2.1%
1.0%
1.1%
1.1%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
2.0%
1.9%
2.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.8%
95.6%
100.0%
100.0%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.4%
94.7%
94.7%
94.7%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
48.3%
59.9%
52.9%
44.5%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
15.4%
0.0%
0.0%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.2%
1.5%
0.8%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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