Novato Healthcare Center

Contact Information

1565 HILL ROAD
Novato, CA 94947
Price & Availability: (877) 311-2675
General Info: (415) 897-6161
County: Marin

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Nearby Hospitals

Novato Community Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Other Has an ER: Yes	< 1 mile
Kaiser Foundation Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Other Has an ER: Yes	6 miles
Marin General Hospital Type: Acute Care Hospitals Ownership: Government - Local Has an ER: Yes	10 miles
Petaluma Valley Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Other Has an ER: Yes	11 miles
Sonoma Valley Hospital Type: Acute Care Hospitals Ownership: Government - Hospital District or Authority Has an ER: Yes	15 miles

Other Nearby Nursing Homes

	Kindred Transitional Care And Rehab - Smith Ranch San Rafael, CA 6 miles
	Pine Ridge Care Center San Rafael, CA 6 miles
	Professional Post Acute Center San Rafael, CA 6 miles
	Northgate Postacute Care San Rafael, CA 6 miles
	Villa Marin San Rafael, CA 7 miles
	Rafael Convalescent Hospital San Rafael, CA 7 miles

About Novato Healthcare Center

General Information

Legal Business Name	Novato Healthcare Center LLC
Ownership Type	For Profit - Partnership
Changed Ownership In The Last 12 Months	No
First Accepted Medicare	October 31, 2007 (10 years)
Capacity	181
Residents	174
Percent Occupied	96%
Program Participation	Medicare And Medicaid
Resident And Family Councils	Both
In Hospital	No
Continuing Care Retirement Community	No
Special Focus Facility	No
Auto Sprinkler System In Required Areas	Yes

Ratings for Novato Healthcare Center

Novato Healthcare Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings

	Overall Rating
	Health Inspections Rating
	Quality Measures Rating
	Staff Rating
	RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

	Residents Affected
Severity of the Deficiency	Few	Some	Many
Immediate jeopardy to resident health or safety	J	K	L
Actual harm that is not immediate jeopardy	G	H	I
No actual harm with potential for more than minimal harm that is not immediate jeopardy	D	E	F
No actual harm with potential for minimal harm	A	B	C

November 18, 2016 - 7 months ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Ensure services provided by the nursing facility meet professional standards of quality.

March 25, 2016 - 15 months ago

	Residents Affected	Severity	Source/Type	View Full Report Description
F	Many	Potential for Harm	Complaint+Inspection	Store, cook, and serve food in a safe and clean way.
F	Many	Potential for Harm	Health Inspection	Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
E	Some	Potential for Harm	Complaint+Inspection	Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
E	Some	Potential for Harm	Health Inspection	Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
E	Some	Potential for Harm	Health Inspection	Have a program that investigates, controls and keeps infection from spreading.
E	Some	Potential for Harm	Complaint+Inspection	Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
E	Some	Potential for Harm	Health Inspection	Ensure services provided by the nursing facility meet professional standards of quality.
D	Few	Potential for Harm	Health Inspection	Keep all essential equipment working safely.
D	Few	Potential for Harm	Health Inspection	Ensure each resident receives an accurate assessment by a qualified health professional.
D	Few	Potential for Harm	Complaint+Inspection	Keep residents' personal and medical records private and confidential.
D	Few	Potential for Harm	Complaint+Inspection	Reasonably accommodate the needs and preferences of each resident.

June 16, 2015 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 22, 2015 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Keep accurate, complete and organized clinical records on each resident that meet professional standards.
D	Few	Potential for Harm	Complaint	Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 21, 2015 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Keep accurate, complete and organized clinical records on each resident that meet professional standards.
D	Few	Potential for Harm	Complaint	Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
D	Few	Potential for Harm	Complaint	Provide necessary care and services to maintain or improve the highest well being of each resident .
D	Few	Potential for Harm	Complaint	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 20, 2015 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
E	Some	Potential for Harm	Health Inspection	Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
E	Some	Potential for Harm	Health Inspection	Keep clinical record information safe.
D	Few	Potential for Harm	Health Inspection	Keep accurate, complete and organized clinical records on each resident that meet professional standards.
D	Few	Potential for Harm	Health Inspection	Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
D	Few	Potential for Harm	Health Inspection	Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

March 3, 2015 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
D	Few	Potential for Harm	Complaint	Ensure that residents are safe from serious medication errors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Novato Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min	2hr 15min
Reported	Expected
CNA

40min	35min
Reported	Expected
LPN

40min	50min
Reported	Expected
RN

3hr 40min	3hr 40min
Reported	Expected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%	92.5%	92.5%	92.5%	94.7%	94.6%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

94.1%	93.2%	96.7%	96.9%	95.1%	93.5%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

32.3%	24.1%	32.3%	22.2%	44.6%	47.0%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of low risk long-stay residents who lose control of their bowels or bladder

21.4%	19.3%	17.7%	18.0%	19.9%	23.4%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents who received an antianxiety or hypnotic medication

13.6%	16.7%	16.0%	22.5%	15.0%	18.1%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents whose ability to move independently worsened

19.7%	16.7%	12.6%	13.0%	12.5%	16.6%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents who received an antipsychotic medication

12.6%	13.2%	17.8%	16.8%	10.8%	15.2%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents whose need for help with daily activities has increased

13.0%	10.5%	7.7%	10.5%	4.2%	7.3%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents who self-report moderate to severe pain

6.7%	8.2%	5.2%	5.8%	5.7%	7.0%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents who lose too much weight

3.6%	4.7%	1.1%	0.0%	5.7%	5.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of high risk long-stay residents with pressure ulcers

0.0%	0.0%	0.0%	0.0%	1.0%	5.3%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents who have depressive symptoms

3.3%	0.0%	2.6%	2.6%	3.1%	4.4%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents with a urinary tract infection

1.3%	2.1%	0.7%	1.3%	1.7%	3.3%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents experiencing one or more falls with major injury

2.3%	0.7%	0.0%	1.2%	2.7%	2.6%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents with a catheter inserted and left in their bladder

0.0%	0.0%	0.0%	0.0%	0.9%	0.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.0%	90.4%	87.5%	82.6%	83.8%	81.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

92.4%	90.4%	90.4%	90.4%	81.9%	79.9%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

48.8%	52.0%	36.6%	40.9%	61.3%	63.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of short-stay residents who made improvements in function

15.5%	12.3%	12.9%	5.4%	10.5%	15.9%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of short-stay residents who self-report moderate to severe pain

1.5%	0.0%	1.5%	2.0%	1.5%	2.1%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of short-stay residents who newly received an antipsychotic medication

0.0%	0.0%	0.0%	0.0%	0.8%	1.1%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	CA	U.S.

Percentage of short-stay residents with pressure ulcers that are new or worsened

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