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Piedmont Gardens Health Facility

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    Daily problems! Does not follow medical orders. My children's father had his foot amputated after they showered him against doctor's orders. Bloody infected foot was covered with a sock, also against doctors orders. Son had to rush him to ER, as staff acted as if they knew nothing. Said he must've done it himself as he is always walking around the facility. He has not walked for two months!!! They lie. Left a catheter in for months, ignore his calls for assistance to the bathroom, he is not incontinent, now has developed a serious UTI. Lost his entire wardrobe of clothing/shoes even though his son brings laundry home to prevent loss. Doing nothing to find his clothes. Most of them were new. His son found him lying naked in his bed, no call to ask him to bring him more clothes. Staff wear their badges backwards so you can not see their names. When you asked them questions they walk away silent. We could go on but you get the idea. I'm very curious how long they will leave this up.

  • ★★★★★ 2 months ago

    They try to kill their residents ASAP. Not the workers fault, it's the MANAGEMENT.

  • ★★★★★ 7 months ago

    They do not a parking lot for visitors and guest

  • ★★★★★ 2 years ago

    My parents, retired professors from the University of Chicago have been living at Piedmont Gardens for the last two years. They and we (their children) love the intellectually stimulating activities for them: discussion groups, movies with discussion, fitness groups, and physical therapy. Mom and Dad especially like dinner in the dining hall with their lively co-residents who also have retired from significant and interesting professions.

  • ★★★★★ 2 years ago

    Time to update my review: My parents have lived at Piedmont Gardens for almost 5 years, and they are very happy there. Depending on which part of the facility (i.e. independent living, assisted living, or skilled nursing) you live, it has its pluses and minuses. The independent living facility is very nice and ideally located right off of Piedmont Ave. The residents there are an interesting group of people with varied life experiences, and the available selection of daily activities is excellent. Piedmont Gardens is owned by ABHOW, which presents itself as a non-profit organization, but in some ways seems to function more like a corporate real estate organization. That said, there are many good and caring employees. ABHOW is pretty good at managing the facility, but sometimes seem to be as focused on the budget as the well-being of the residents.The primary downside to Piedmont Gardens for the independent living residents is the quality of the food, which is fair and instituional, more akin to the food you were served in school than that of a quality dining establishment or home cooked meal. (The service crew in the dining room, though are really very good.) Under a new Executive Director, Kevin Smith, some improvements have been recently made. I think most residents would say there has been a slight improvement in the food in the last year or so, but the trend is slow and there is still a long way to go. My parents report he is sincere about taking care of both the residents and his staff. A few years ago, residents asked for ABHOW to hire a social worker to address the needs of the many in the community who are in transition (death of spouses, changes in health, and other issues of aging). Initially the former management declined to do so, even though about 50% of competing facilities use the services of a licensed social worker. Happily, when the former chaplain retired, he was replaced by someone with bona fide social work credentials. This was a smart move. This next part is only hearsay, but I am more than a little dismayed about the reports I have heard from people with parents in the assisted living, memory and skilled nursing areas. Some people feel they are understaffed, under qualified, undertrained and under budgeted. They complain there has been a lukewarm commitment to providing excellent care and service in these areas. I have heard these reports a enough times to worry that there may really be some fundamental problems and I hope my parents can remain in their Independent Living apartment for as long as possible. It's been about a year since Mr. Smith, who seems to be well intentioned, was hired. I am anxious to see if he is able to correct the problems in the dining, assisted living and nursing areas.

About Piedmont Gardens Health Facility

General Information

Legal Business NameAmerican Baptist Homes Of The West
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 7, 1969 ()
Capacity94
Residents63
Percent Occupied67%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Piedmont Gardens Health Facility

Piedmont Gardens Health Facility
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

May 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

February 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
GFewActual HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Piedmont Gardens Health Facility require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 25min
2hr 30min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
60min
1hr 10min
ReportedExpected
RN
4hr 50min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.6%
91.2%
91.2%
91.2%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
94.1%
98.1%
93.6%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.3%
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.9%
11.1%
8.9%
6.7%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.2%
32.8%
33.2%
18.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
7.0%
4.0%
6.0%
6.5%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
13.3%
16.7%
25.6%
5.1%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
13.9%
16.5%
15.1%
14.2%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
15.8%
6.0%
7.8%
8.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
8.0%
9.3%
17.8%
14.6%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
13.0%
10.2%
6.2%
11.1%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
1.8%
2.0%
2.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
3.5%
3.9%
0.0%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
4.6%
3.2%
2.1%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.9%
87.4%
86.0%
84.7%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
78.3%
78.3%
78.3%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.6%
66.7%
72.7%
72.4%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
25.6%
24.0%
21.3%
22.5%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
2.1%
1.4%
1.4%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
2.9%
1.3%
0.4%
1.1%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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