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Chapman Global Medical Center D/P Snf

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ in the last week

    Had a simple carpal tunnel release outpatient surgery here on April 5 performed by Dr Grant Robichauex .Within 24 hours I was admitted to ST Joseph with massive infection. They found either plastic or skin in wound. It did not survive processing. I spent 14 days in hospital at St Joseph to try and get rid of infection. Had 4 surgerys with 2 different wound vacs. Still having another surgery to try and acquire feelings in my 3 fingers. Dr Robichauex and Ron Galonsky the CEO of Chapman are aware. Dr Robichauex could not even call back after told I was in hospital. Ron Galonsky was so concerned and oh what can we do until he found I couldnt sue so basically said screw you! Ron said he would reimburse for the outpatient charge I paid but havent seen that. My insurance has paid over $100,000 to St Joseph and I have paid $6000 of my share to St Joseph. So DO NOT go to Chapman Global and Do NOT go to Dr Grant Robichauex. I will post pics of how large the wound was to get rid of infection and the amount of stitches.

  • ★★★★★ a week ago

    HORRIBLE HOSPITAL, STAFF IS RUDE, CARELESS NURSES TALKING LOUDLY ABOUT ALL PATIENTS AND RUDE AF DOCTORS. TOTALLY HELPLESS PLACE! THEY WILL LEAVE YOU TO DIE THEY SERIOUSLY DON'T CARE ABOUT PATIENTS HEALTH, PRIVACY, OR THE FAMILY MEMBERS AT ALL.

  • ★★★★★ 5 months ago

    Disrespected .. Jamie, the supervisor of admitting at Chapman Global had a serious attitude towards every question I asked and made me feel like I was stupid for not knowing the billing policies of a hospital I'd never been to. My experience at the ER was fine, got my stitches and I was in then out. The billing process, however, was entirely unprofessional. When I tried to setup a payment plan I left a voicemail first day calling in .. Call never returned. Called in a couple days later. When I did get ahold of somebody I was told hey had no information for me and Jamie left early that day. It was 1:30?? I called the day after, and after 3-4 attempts at voice mails I finally connect with the supervisor. She had a rude tone the entire call, seemed the only time she was friendly was when she was offering a payment plan that would raise my bill from $430 to over $2600. Nice customer service guys, from the call centers and supervisors alike. Disappointed.

  • ★★★★★ 5 months ago

    I would not recommend this hosppital to anyone, I came out feeling as if I had stepped out of the twilight zone. The staff is bizarre and not professional. I was seen by Dr. S. Brash, MD and by far the worst bedside manor. He basically said he couldn't see any indication of infection and would have to take my word on the pain. He then Indicated that I had a prescription drug problem. I left with no pain relief, humiliated and upset. I have never felt so verbally abused by a Doctor before. I will never set foot in this facility again and hope that by writing this someone else will avoid my same fate. It is worth the wait at St. Joseph where the staff and doctors are professional and the facilities don't look as if they are from the 1970's!

  • ★★★★★ 4 months ago

    This facility is the worst. I came into the ER in pain and was seen in triage by Dr Brash who had no bedside manners and stated that I had a prescription drug addiction. Problem is, that I only take prescribed VitaminD! During my visit he kept referring to me as the Benzo addict. I sat in the ER while the nursing staff complained about every patient and made rude remarks about patients being in pain or their clothing even as far as saying that an old man who just had a heart attack is "annoying" per the charge nurse. It didn't seem like the nurses even liked humans.I really don't recommend this facility to anyone for any kind of services. You will be treated poorly.

About Chapman Global Medical Center D/P Snf

General Information

Legal Business NameChapman Global Medical Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1997 (20 years)
Capacity27
Residents25
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsFamily
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Chapman Global Medical Center D/P Snf

Chapman Global Medical Center D/P Snf
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

March 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

March 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
BSomePotential for Minimal HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Chapman Global Medical Center D/P Snf require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 50min
2hr 50min
ReportedExpected
CNA
4hr 25min
1hr 25min
ReportedExpected
LPN
1hr 25min
1hr 50min
ReportedExpected
RN
9hr 40min
6hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.6%
92.9%
92.9%
92.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.5%
96.3%
85.2%
84.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.4%
11.1%
11.1%
20.0%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
3.8%
3.7%
3.7%
8.0%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
7.4%
0.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
28.0%
23.1%
22.2%
8.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
8.0%
7.7%
7.4%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
3.8%
0.0%
0.0%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
7.9%
5.7%
5.9%
7.2%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.8%
7.4%
7.4%
8.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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