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Boulder Creek Post Acute

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    All I gotta say is that this place especially in this year has came a long ways! The new administrator is very on top of things. The care and just in general everything has changed for the best. My dad has been at Boulder Creek for long term care for quite a while now. So it amazes me on seeing all these new changes. I am very happy that my dad is in good hands! Thank you for everything!

  • ★★★★★ 2 weeks ago

    My mother transferred to Bolder Creek from Scripps Memorial Hospital with a stage 4 bed wound. Shes been there since April and discharged today! I have to say that Jennifer (wound nurse) along with the nursing staff have done an outstanding job on caring for my mother. Thank You Boulder Creek!

  • ★★★★★ a month ago

    Boulder Creek was one of those places that has a nice name and front facade but once inside it's one Little Shop of Horrors. I recently was "accepted" for aftercare physical therapy at this facility. My first time in an aftercare rehab facility for myself. I arrived fresh one month after a very delicate and successful spinal operation, excellent healing and physical therapy aftercare that I had received from Oceanside/Vista CA's Tri City Hospital's amazing staff. Two young medical transport people brought me wearing my required eyeglasses and two boxes of clothing and other person property in a transport vehical a short ride to Poway and rolled me inside Boulder Creek. OMG. I was left for a period of time in a busy and unfriendly hallway and finalled rolled into a room and lifted into a bed and left in my new room. Next a roommate who came at me jabbering nonsense and eyeballing me upside and back in my space on my side of curtain. Straight out of Mel Brook's comedy. I handled it and after 20 minutes of this investigation I was left alone basically, door open to hall. Several staffers came in and out, explained 10 new patients arrived that day and someone would be in to greet me. I was greeting by two staff people and basically put on hold until further notice. No medications or other particulars were ever discussed, my property left bedside unenventoried and unaccounted for. A dinner tray of lunch meat and whitebread was left and shortly thereafter lights flipped out and door closed. I was drowsy, removed my eyeglasses and slept a couple hours until pain medication from Tri City wore off and I woke up in dire pain hitting a disengaged, nonworking call or assistance button for a while. Advanced oteoarthritis, spinal stenosis, and two injured knees originally brought me into Tri-City Hospital for treatment. My spine surgery was great and the rehab was good. My painful knees left until due to spinal healing but properly pain medicated to keep me comfortable. This is how I arrived to Boulder Creek. Meanwhile back at the new facility Boulder Creek I was getting desperate in the new room from increasing pain so I I fished with a walker from my bedside to the to the door trying to get it open to literally yell for help. Nothing. I wound up slipping in that process of trying to get attention and spilled onto the floor reinjuring a torn meniscus in my right knee I can tell you firsthand Boulder Creek is one of the most pathetic environments I've ever witnessed. Poorly-run and staffed. Definitely a Little Shop of Horrors where you would never want to spend any time or place a loved one or even a friend in their care. An attractive facade on the outside and a seriously substandard environment and experience waiting inside. I give it a minus five stars. Horrible.

  • ★★★★★ 7 months ago

    I've always been skeptical of reviews because I know they could be used to merely hurt a business. With that said, after some thought put into my decision, I decided to break my seal because after 3 months of my father's passing, I cannot come to terms with my dissatisfaction with Boulder Creek. Brief history: My father was diagnosed with an automatic and aggressive stage 4 brain cancer called Glioblastoma Multiforme . His last year consisted of many hospital/ER visits and his share of nursing homes/rehab facilities - 6 to be exact (Scripps Encinitas, Palomar Escondido, Golden Hill, Alvarado, Arroyo Vista and Boulder Creek). NOT including Boulder Creek, all of the facilities (some better than others) sufficiently met my father's needs. After battling this sickness for about a year, my mother and I who were his main caretakers became extremely exhausted physically, mentally, and emotionally. When my mother started to descend into depression, we decided to take on the respite care program the VA so graciously provided us. We were allowed 2 weeks so we entered him into Boulder Creek. Now, respite care is provided to give family members a break but this was not the case with Boulder Creek. It didn't take long for my mother and I to notice the neglect my father was facing and ended up visiting 3-5 times a day NOT to make sure his needs were met but to basically DO the job of Boulder Creek FOR them. I could go on with the problems we faced at the facility but this review is getting long and I apologize but I will share our last strand with Boulder Creek. My mother came in one morning (Dec. 12, 2016) to feed my father - a daily routine because the food would sit on a tray with the plastic wrap still on it at the end of the room knowing my father wasn't able to walk, sit up, or feed himself. She would even come in during medicine time because it took some patience for him to finish his crushed medicine mixed in apple sauce - the kind of patience Boulder Creek DID NOT have. After feeding him breakfast and giving him his medicinal apple sauce, my mother had to leave for her own hospital appointment and asked one of the staff to swab his mouth out because it was covered with left over food and apple sauce. We come back at noon after my mother's appointment and walked into my dad laying there with his mouth open and the inside COVERED IN CRUST (couldn't see a patch of flesh and this is NOT an exaggeration). You can HEAR his breathing being somewhat bothered by this layer of dry crust. I immediately pushed the nurse call button to clean his mouth out (took about 40 mouth sponges because that's how filthy it was). The talk with the team was not satisfying. I questioned them about the fact that 3-4 hours has passed since my mother asked to have his mouth swabbed and nothing has been done: Excuse #1: the CNA that was in charge during the shift had to leave due to an emergency/Response #1: We are ones to understand that emergencies happen but don't you guys have a system in place where at least one other CNA is on shift and why wasn't it communicated to the CNA on floor? Which was met with Excuse #2: Ma'am, please understand that we do have other patients that we need to attend to/Response #2: We are very aware with the lack of time and quality with each patient here that is why we come in 3-5 times a day every day do what we could to take care of our family. If you can't take care of things immediately, I understand...but 4 hours? Let's stop with the excuse and acknowledge that there are improvements to be made. Still, there was no apology. We immediately called the VA to have my father back home and arranged transport for early next day. Unfortunately, my father passed earlier that morning. We went to him immediately and while waiting hours for the mortuary pick-up, no one from Boulder Creek stopped by to express their condolences. I only hope for things to change for the better for the sake of people under their care right now but with the attitude of defense and excuses we experienced...I'm doubtful.

  • ★★★★★ a year ago

    I had the opportunity for a short internship at Boulder Creek Post Acute. The staff is an incredible team. They are very loving and work diligently and efficiently to give the best care possible to the residents at Boulder Creek. The Therapy team is top notch and I have seem them do wonders with those who come to the facility. Anyone who comes to Boulder Creek will feel welcomed and loved by receiving the specialized care they need to get back home.

About Boulder Creek Post Acute

General Information

Legal Business NamePomerado Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 26, 1985 (32 years)
Capacity149
Residents133
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Boulder Creek Post Acute

Boulder Creek Post Acute
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 24, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

June 23, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

June 17, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

June 7, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 6, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

June 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

June 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

February 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

September 22, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 8 days
---Fine$4,225 fine
---Fine$4,225 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Boulder Creek Post Acute require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
40min
60min
ReportedExpected
RN
3hr 35min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
98.4%
98.4%
98.4%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
100.0%
100.0%
99.1%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.0%
48.8%
41.9%
41.0%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.4%
20.9%
17.2%
18.8%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.9%
10.4%
17.9%
17.8%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
19.5%
21.1%
18.0%
13.9%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
11.3%
6.7%
18.3%
13.0%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
3.0%
4.9%
3.3%
4.6%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
11.7%
6.4%
4.4%
10.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
5.1%
9.3%
6.4%
5.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
2.7%
2.7%
0.9%
3.6%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
4.9%
3.5%
2.6%
6.2%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
2.8%
1.3%
0.9%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.0%
90.1%
89.8%
92.7%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.6%
93.7%
93.7%
93.7%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
83.7%
90.0%
85.6%
89.2%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
3.1%
2.5%
6.1%
6.7%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.3%
1.3%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.7%
2.3%
0.6%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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