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Marquis Care At Shasta

  1. Skilled Nursing Home Facilities
  2. California
  3. Redding Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.5 / 5.0 ★★★★★

  • Laura Christensen
    ★★★★★ a month ago

    The nursing and rehab care were excellent for my mother, who was there for 6 weeks. However, there was absolutely no contact from social services re follow up care and discharge planning. My mother was simply sent home when her insurance ran out, with another family member from out of town. I, as her medical person was not notified. They were told a home health care person would check on her the next day but no one came by or called, and my mother is clueless as to who she was referred to. She is unable to bathe herself, does not drive, needs oxygen 24 hours and has difficulty walking. So they sent her home to live alone.

  • jDenise Hughes
    ★★★★★ 10 months ago

    As a registered nurse of nearly twenty-five years and having worked at many facilities in multiple states, Marquis Shasta was one of the best places I've worked. The staff is amazing, compassionate and knowledgeable. The facility itself is beautiful. I loved working at Marquis Shasta.

  • Melony Nannery
    ★★★★★ a year ago

    I have worked at Marquis for 25 years and my best friend had to have hip surgery for the third time. She was not able to go home and recover, so I talked her into coming to Marquis. She recovered quickly and was treated very well . She was treated with dignity and respect and that is one of the most important things to consider when placing a loved one in a facility. The Resident's are the reason that we work in this field. I would recommend Marquis Shasta to anyone that needs a place to rehab.

  • Bet Doughty
    ★★★★★ a year ago

    Thank you to everyone at Marquis for giving my Aunt the gift of a peaceful death. I could not have asked for better care and compassion. She was a beautiful soul who impacted so many people and everyone treated her as such, until the end. You were all amazing and I feel honored to work with you. Thank you again so much.

  • Jamie D
    ★★★★★ a year ago

    Marquis Shasta thank you! I truly appreciate the loving care you have provided for my grandmother. I love to take her out to the courtyard and walk through the flower garden. She loves the activities! We enjoyed the River City Dancers performance and the Cool April Nights Car Show and Shine recently. What I really love the most is the compassionate staff. They are so patient and kind, treating Granny and I like we are family. Thankyou again Marquis.

About Marquis Care At Shasta

General Information

Legal Business NameMarquis Companies I, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 14, 1970 (49 years)
Capacity180
Residents121
Percent Occupied67%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Marquis Care At Shasta

Marquis Care At Shasta was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

February 19, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$28,350 fine

June 4, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 14 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Marquis Care At Shasta require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
1hr 30min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr 40min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.2%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
99.0%
99.0%
99.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.4%
76.6%
74.0%
69.2%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.9%
14.6%
13.5%
13.8%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.9%
13.1%
11.2%
17.0%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
9.0%
10.0%
10.8%
12.1%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
7.9%
8.6%
14.0%
10.6%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
4.3%
7.6%
4.9%
5.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
3.9%
6.4%
2.4%
3.7%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
8.4%
5.9%
11.4%
8.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
4.2%
1.1%
3.2%
5.5%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
2.1%
1.1%
1.0%
2.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
5.2%
5.2%
4.0%
2.1%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
0.9%
0.8%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.9%
99.5%
97.7%
95.8%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.2%
96.7%
96.7%
96.7%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.1%
68.3%
71.9%
71.7%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
5.0%
4.5%
4.9%
3.5%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.2%
1.1%
1.1%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
1.0%
0.9%
0.6%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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