Devonshire Oaks Nursing Center
Contact Information
3635 Jefferson AvenueRedwood City, CA 94062
Phone: (650) 366-9503
County: San Mateo
Photos
Reviews
Overall Rating 2.5 / 5.0 ★★★★★
-
Sebastian Aragona★★★★★ a month agoDO NOT!! Leave your loved ones here! Staff is rude & they ignore you! They forgot to treat my mom's wound one night. Impatient too. The bathrooms/showers are dirty find another place.
-
z shaheez★★★★★ 6 months agoBEWARE: Devonshire Oaks Nursing Center in Redwood City CA. PATIENT MEDICATION MIX-UP. BAD PRACTICE. DISCLOSED PROTECTED HEALTH INFORMATION. UNSAFE AND WORSE place to leave your loved ones. I would give them zero star if I could because that's what they deserve as far as I'm concern. The administrator and the director of nursing LACK compassion and most importantly they LACK professionalism. The administrator (Rose) told us that mistakes such giving wrong medication to patients happens all the time and that they are only humans and such mistakes are not a big issue for her. Instead of taking full responsibility for the error that her staff made, she blamed the pharmacist for giving another patients blood pressure medicine (Telmisartan). Irresponsible and PUTTING PATIENTS LIVES IN DANGER. Overall, VERY POOR quality of service this facility and it's staff including the management provides to their patients. I wouldn't even recommend my enemy to go to this facility or leave their loved ones at this place. Do NOT go to this place.
-
Vilma Cruz★★★★★ 6 months agoSupervisor is arrogant and unfriendly. Staff are lukewarm. Bad vibes as soon as you walk in. Place is filthy, dinner table dirty and bathrooms are gross. My grandma stayed at this skilled care facility for short term. The staff did not attend to her when help was needed. Ignored her numerous calls during the night. Instead having parties and having fun while patients are calling for help. If you're looking for a skilled care nursing home for your family member(s) then do yourself a huge favor and look elsewhere. This is not the facility you would want to leave them.
-
ivan bernstein★★★★★ 5 years agoI know Skilled Nursing Facilities. The staff here really care for their patients, they did an excellent job caring for my aunt. The Social Worker Olga was simply amazing in her competent and caring manner. Bernadette the Director and A Chand rock, actually all the caregivers were kind and considerate.
-
Matt Bingen★★★★★ a year agoThey help out the old folks.
About Devonshire Oaks Nursing Center
General Information
| Legal Business Name | St. Therese Convalescent Hospital ,Inc. |
| Ownership Type | For Profit - Corporation |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | November 8, 2004 (15 years) |
| Capacity | 38 |
| Residents | 33 |
| Percent Occupied | 87% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Devonshire Oaks Nursing Center
Devonshire Oaks Nursing Center was reviewed by Medicare to have a rating of 4 out of 5 stars.
About Medicare Ratings | Overall Rating |
| Health Inspections Rating |
| Quality Measures Rating |
 | Staff Rating |
 | RN Staff Rating |
Overall Ratings of California Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
May 17, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| F | Many | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
| D | Few | Potential for Harm | Health Inspection | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| D | Few | Potential for Harm | Health Inspection | Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. |
| D | Few | Potential for Harm | Health Inspection | Ensure that residents are fully informed and understand their health status, care and treatments. |
| D | Few | Potential for Harm | Health Inspection | Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Devonshire Oaks Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 25min | 2hr 20min |
| Reported | Expected |
| CNA | |
| 1hr 55min | 35min |
| Reported | Expected |
| LPN | |
| 25min | 1hr 5min |
| Reported | Expected |
| RN | |
| 4hr 50min | 4hr 5min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 100.0% | 100.0% | 100.0% | 100.0% | 95.6% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 96.3% | 96.3% | 100.0% | 95.7% | 96.5% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| - | - | - | - | 43.9% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 21.7% | 20.8% | 21.7% | 28.6% | 18.8% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| - | 4.6% | - | 19.0% | 15.1% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 11.5% | 7.7% | 8.0% | 9.1% | 11.6% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 9.5% | 8.3% | 8.7% | 0.0% | 10.5% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 3.7% | 0.0% | 7.7% | 8.7% | 5.8% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| - | - | - | - | 5.6% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 3.3% | 12.8% | 16.0% | - | 2.9% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 3.8% | 0.0% | 0.0% | 0.0% | 0.8% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 7.4% | 3.8% | 3.8% | 0.0% | 2.4% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 7.4% | 7.4% | 11.5% | 4.3% | 1.8% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 3.9% | 0.0% | 0.0% | 0.0% | 1.9% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 3.7% | 3.7% | 3.8% | 0.0% | 0.7% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
Quality Measures for Short Stay Residents
| 71.1% | 71.4% | 69.2% | 45.1% | 87.4% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 54.7% | 83.9% | 83.9% | 83.9% | 85.1% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 70.6% | 56.3% | 49.6% | 63.0% | 67.5% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 17.2% | 28.2% | 27.5% | 20.6% | 8.1% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 0.0% | 0.0% | 0.0% | 2.6% | 1.5% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
| 1.3% | 2.1% | 1.2% | 0.0% | 0.6% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CA | U.S. |
