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Devonshire Oaks Nursing Center

  1. Skilled Nursing Home Facilities
  2. California
  3. Redwood City Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Sebastian Aragona
    ★★★★★ a month ago

    DO NOT!! Leave your loved ones here! Staff is rude & they ignore you! They forgot to treat my mom's wound one night. Impatient too. The bathrooms/showers are dirty find another place.

  • z shaheez
    ★★★★★ 6 months ago

    BEWARE: Devonshire Oaks Nursing Center in Redwood City CA. PATIENT MEDICATION MIX-UP. BAD PRACTICE. DISCLOSED PROTECTED HEALTH INFORMATION. UNSAFE AND WORSE place to leave your loved ones. I would give them zero star if I could because that's what they deserve as far as I'm concern. The administrator and the director of nursing LACK compassion and most importantly they LACK professionalism. The administrator (Rose) told us that mistakes such giving wrong medication to patients happens all the time and that they are only humans and such mistakes are not a big issue for her. Instead of taking full responsibility for the error that her staff made, she blamed the pharmacist for giving another patients blood pressure medicine (Telmisartan). Irresponsible and PUTTING PATIENTS LIVES IN DANGER. Overall, VERY POOR quality of service this facility and it's staff including the management provides to their patients. I wouldn't even recommend my enemy to go to this facility or leave their loved ones at this place. Do NOT go to this place.

  • Vilma Cruz
    ★★★★★ 6 months ago

    Supervisor is arrogant and unfriendly. Staff are lukewarm. Bad vibes as soon as you walk in. Place is filthy, dinner table dirty and bathrooms are gross. My grandma stayed at this skilled care facility for short term. The staff did not attend to her when help was needed. Ignored her numerous calls during the night. Instead having parties and having fun while patients are calling for help. If you're looking for a skilled care nursing home for your family member(s) then do yourself a huge favor and look elsewhere. This is not the facility you would want to leave them.

  • ivan bernstein
    ★★★★★ 5 years ago

    I know Skilled Nursing Facilities. The staff here really care for their patients, they did an excellent job caring for my aunt. The Social Worker Olga was simply amazing in her competent and caring manner. Bernadette the Director and A Chand rock, actually all the caregivers were kind and considerate.

  • Matt Bingen
    ★★★★★ a year ago

    They help out the old folks.

About Devonshire Oaks Nursing Center

General Information

Legal Business NameSt. Therese Convalescent Hospital ,Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 8, 2004 (15 years)
Capacity38
Residents33
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Devonshire Oaks Nursing Center

Devonshire Oaks Nursing Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Devonshire Oaks Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
1hr 55min
35min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
4hr 50min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
96.3%
100.0%
95.7%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.7%
20.8%
21.7%
28.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
4.6%
-
19.0%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
11.5%
7.7%
8.0%
9.1%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
9.5%
8.3%
8.7%
0.0%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
3.7%
0.0%
7.7%
8.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
3.3%
12.8%
16.0%
-
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
7.4%
3.8%
3.8%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
7.4%
7.4%
11.5%
4.3%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.9%
0.0%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.7%
3.7%
3.8%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

71.1%
71.4%
69.2%
45.1%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
54.7%
83.9%
83.9%
83.9%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.6%
56.3%
49.6%
63.0%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
17.2%
28.2%
27.5%
20.6%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
2.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
2.1%
1.2%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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