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Monterey Healthcare & Wellness Centre, Lp

  1. Skilled Nursing Home Facilities
  2. California
  3. Rosemead Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Gary Allgood
    ★★★★★ 4 months ago

    Just Horrible place. My brother said it was like being treated like an animal in a cage. Food was awful. They rarely got out for even a walk. The ownership would not return 200$ of new cloths and supplies I bought for my brother. When he left, I had sent him 80$ in cash. They said they would return it, however after 3 months of following them up, I still did not receive his money. Two months later when we did finally receive it, the ownership attempted to charge my brother 1100$ for their mistake and under calculations. It was a spiteful attempt. My brother was strapped down and shipped to another hospital on his birthday. If possible, do not let a family member go there. There is one bright spot, an employee named *Dori.*

  • Diane Black
    ★★★★★ a year ago

    The staff sleeps and the day consists of smoking breaks and activities. The activities department is the best and doesn't receive the recognition its deserved. They bring smiles to everyone and makes the residents days a little brighter. The nursing CNAs on the women side is horrible. The men side have there program together. They turn off the TV ayv10, shout off the lights and wake us up changing others that need help through the night for incontinence. My experiences in only a weeks time was that they should have cigarettes with coffee available by 6 am. Smoke break firveomen then men eat and smoke. The patio should be open to smoke if you gave and are able to buy your own. The food is horrible and the heater was broke. No cable and no internet. You would think with medicare and Medicaid plus 900 a month private pay in a facility filled 100% they would have heat, Cabel and Internetvaccess not to mention if you have no money you will starve. Literally starve. I would not put my dog here to stay one day. Thanks for the experience Monterey, not to be returned or marketed by anyone in my world. Get some English speaking nurses and CNAs and that would help some as well. I never right reviews but for me strong at 55 to have to dial 911 because of getting attacked while soaking up some sun and no staff was scary and since then fights have broke out with these women all the time. Thank you and do your homework. This facility is clearly for profit and has one star for one reason.

  • Gerardo Perez
    ★★★★★ 4 months ago

    Ambulance suc .

  • Arthur Gamble
    ★★★★★ 3 years ago

    We appreciate all the help Martel & Kirk for our brother!

  • Kevin Chiu
    ★★★★★ 2 years ago

About Monterey Healthcare & Wellness Centre, Lp

General Information

Legal Business NameMonterey Healthcare & Wellness Centre Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 29, 2015 (5 years)
Capacity96
Residents73
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Monterey Healthcare & Wellness Centre, Lp

Monterey Healthcare & Wellness Centre, Lp was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 22, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

May 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 27, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Monterey Healthcare & Wellness Centre, Lp require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
1hr 20min
ReportedExpected
CNA
40min
25min
ReportedExpected
LPN
15min
35min
ReportedExpected
RN
3hr 45min
2hr 25min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
97.8%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
3.2%
5.2%
9.7%
-
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.7%
29.4%
30.4%
37.5%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.6%
7.3%
36.6%
-
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
2.8%
5.9%
26.3%
-
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.4%
2.4%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
1.1%
0.0%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.3%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
1.4%
0.0%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
88.5%
95.0%
98.5%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
92.3%
92.6%
92.6%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
2.2%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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