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Windsor The Ridge Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. California
  3. Salinas Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Becca Williams
    ★★★★★ 11 months ago

    Horrid. It's not what it use to be it was way better now it's gone way downhill and a couple miles more down. The place is like a nursing home rather than short term rehab and patients are treated like they are long term patients. Aides don't care and the place is understaffed. The staff is just lazy. I cannot wrap my head around why they have 3.5 stars the PT and OT don't try and encourage a patient instead of a patient says no the first time they let them stay in bed and do bed exercises and their schedule is so tight they are to a T with the timing. As in they are always looking at the clock and saying ok we have 3 min and will try and cut short. They only have a bus and a van so transportation is limited and they will have no shame in asking if you can take your family member instead even though the patient needs a house lift to be transferred to get into the car or anywhere for that matter which makes no sense to do and it would be safer on the bus or van. They allow visitors to come and go as they please which seems fine but they don't enforce the sign in sheet or anything which makes you think what if some crazy person walked in and did something unspeakable? Just not a safe place to have a family member. Frustrating to correlate with the staff it's a nightmare. FYI there are students who do clinicals there that say they wouldn't let their loved one stay there and even people who are on staff state this same thing so that alone speaks volumes DO NOT RECOMMEND!

  • Andrea Gardner
    ★★★★★ 11 months ago

    My father just got discharged from here on Feb 20. I was wrong about this place it's horrible they did not take good care of him. I was visiting my father while he was in the hospital and I wanted him to be in good hands when he got discharged before I had to go back home to Texas.They told me he would be taken care of. Management really persuaded me and my sister when we went to take a look at several rehab facilities. They make it appear like a good place but my father ended up coming out worse than when he arrived. My father was sick and he asked for them to take him to the hospital. They refused! He contracted CDiff while he was there and he lost about 30 pounds. Do not bring your family member here.They don't care for any of their patients they're all about business $$.

  • Ari Rosenstein
    ★★★★★ a year ago

    This is a great care center, and Rachyl is the best!

  • Robert Cratin
    ★★★★★ 3 years ago

    Great facility, caring staff ( from the front desk to therapists to social case worker, they all provided compassion and professionalism) . Would highly recommend!

  • Bianca Gonzalez
    ★★★★★ 2 years ago

    My grandmother came here after her surgery. And let me say i will NOT recommend this rehabilitation center to nobody. They have very very poor service and when she'd click the nurse button no one would comes until 3 HOURS later. They are also not good with pain management. And the food is terrible. WILL NEVER COME HERE AGAIN.

About Windsor The Ridge Rehabilitation Center

General Information

Legal Business NameWindsor The Ridge Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 28, 1977 (43 years)
Capacity103
Residents102
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor The Ridge Rehabilitation Center

Windsor The Ridge Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 15, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor The Ridge Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 40min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
30min
1hr 10min
ReportedExpected
RN
3hr 40min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.4%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.7%
62.5%
51.7%
68.0%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.6%
15.9%
18.2%
16.7%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.5%
34.0%
18.1%
20.2%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
13.1%
13.4%
7.2%
10.6%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
10.5%
14.0%
1.6%
13.8%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
10.9%
6.2%
8.2%
4.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
3.8%
3.6%
1.8%
1.8%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
3.8%
5.9%
2.1%
3.2%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
3.1%
1.6%
1.6%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
6.2%
1.5%
1.4%
1.4%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
6.2%
4.3%
2.7%
1.4%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
0.0%
1.1%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.4%
92.3%
93.7%
94.6%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.6%
95.4%
95.4%
95.4%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.8%
73.1%
72.6%
64.6%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
18.8%
17.8%
16.9%
15.5%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
1.9%
0.8%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.9%
1.0%
0.3%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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