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Brookdale Carmel Valley

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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    Our 97 year old Mother spent over 2 years at Brookdale Carmel Valley. I was very impressed with the warm atmosphere of the facility and the exceptional Staff. The Caregivers were patient and kind; the entire Staff took time to make sure our Mother's specific needs were met. They provide great entertainment almost every day for the residents and the food is excellent. It is a warm and inviting place. I recommend Brookdale Carmel Valley if you are looking for an Assisted Living Facility.

  • ★★★★★ a year ago

    Should one need skilled nursing, rehabilitation, or assisted living, Brookdale Carmel Valley excels. The staff is skilled, courteous, patient and helpful and each patient is addressed by name. The facility is clean and attractive and every effort is made to address any dietary needs. Lifelong learning is always evident with music, art, and excursions; daily activities are scheduled and there are myriad ways to be entertained and active. The physical therapists are commendable, and if one follows instructions and works hard, the physical therapists can work miracles and get a patient back to his/her home and life. This is truly a five-star facility, and my husband and I recommend it without reservation.

  • ★★★★★ a year ago

    My 90+-year-old father was sent to Brookdale Carmel Valley for rehab after surgery. He was quite weak going in but ten days at Brookdale (Skilled Nursing/Rehab wing) did him a world of good. The facility is clean, comfortable and well-equipped. He transitioned from a special diet to eating and drinking as normal, and he had no complaints about the food - he said it was very good. The physical therapists and occupational therapists were amazing - patient, competent, inventive and energetic. A special shout out to thank Santosh, as well as Danny, Misha, Gabriela and all the others who helped my father gain strength and balance and feel like he has quite a few good years ahead!

  • ★★★★★ a year ago

    My husband and I came here two years ago because he needed a special lift. The facility was recommended by the Remington. He received excellent care from the nurses and caregivers. Before he passed away, he received help from Ardent Hospice; their staff was also very helpful. I have stayed on because one of my daughters is in the vicinity. For the most part, I have been pleased with my experiences. The servers and caregivers work hard. The bookkeepers and receptionists have been helpful to me. Physical Therapy is excellent. We have a large number of activities to choose from. Our computer consultant, Ron, has been extremely helpful, and has our maintenance staff. A few areas could be improved, but I would prefer to discuss these later.

  • ★★★★★ 12 months ago

    Brookdale Carmel Valley is a huge corporation whose bottom line is money. A/L residents can be dumped, ignoring the 30 day notice in the contract. A/L residents have no say in the food they offer, which is marginal - it is acceptable, but repetitive and - marginal. Caregivers are kind, but worn thin - expect a 30-45 minute wait when call button pressed. SNF has a slightly better response time (15-30 min) to call button. Communication between doctor/nurse, PT, OT, Speech therapy transferring to the aides is pretty sketchy. The aides are very kind, but, like in A/L, there aren't quite enough. They never seem to have a social worker who is able to do that job well, resulting in major errors happening and lots of finger pointing to "somebody else". If your loved one is in good shape, they'll do OK here (minus lots of cash), but if they go downhill, Brookdale will have no problem kicking them to the curb and then saying "oh, it was all a big misunderstanding". I guess I can write that on my mom's tombstone. Thanks for that caring sendoff, Brookdale.

About Brookdale Carmel Valley

General Information

Legal Business NameS-H Opco Carmel Valley LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 14, 1999 (18 years)
Capacity45
Residents37
Percent Occupied82%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Brookdale Carmel Valley

Brookdale Carmel Valley
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 13, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 14, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents a notice of rights, rules, services and charges.

August 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Brookdale Carmel Valley require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 25min
1hr 30min
ReportedExpected
RN
4hr 15min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.5%
99.1%
100.0%
100.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
87.8%
87.8%
87.8%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
43.7%
40.8%
39.6%
40.0%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
4.8%
7.9%
9.0%
7.3%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
1.4%
0.6%
0.6%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.3%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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