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San Diego Healthcare Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Whole place stinks like poop. If you have a loved one in here check up on their diet meds and treatment daily. The place is packed.

  • ★★★★★ a year ago

    The place is pretty legit. Its like half a hospital / half a retirement home. Parking is really tight and there's only so many spots available. If you're visiting somebody here, make sure you get the code. Be sure to enter "#' and the gate code. I only stayed for a few hours but I got the impression the staff cared about their patients. This was the last home for my grandma and I'm okay knowing that this was the place. Good staff, very attentive and respectful. Thumbs up.

  • ★★★★★ 5 months ago

    Used to be a good facility, but with the new management the last year or so it has really gone down hill.

  • ★★★★★ a year ago

    ?? PLEASE READ ALL : Great care from the LVN'S and trained CNA'S. Activities daily for mainly elderly patients. Outdoor parties when weather permits, such as 4th of July, Labor Day. Indoor entertainment, monthly Candlelight Dinner, Singers, Bingo. A weekly menu is posted for those able to go and read it. Menus are often different as shown which can be revised if the patient is alert enough to ask the CNA to make suitable changes. (Alow time for change) Special therapy assessment and certified therapist in the advanced equipped workout room for those residents whom are approved by their Doctor. Staffed financial, social, dietitian workers avaliable. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I feel by being an alert, responsible resident, the ability to go many places in San Diego contribute to my inter happiness, mental stability and enjoyment of life. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • ★★★★★ 3 years ago

    Somehow someone keeps deleting my post - so here we go again. This review is strickly regarding the food service and food quality: My mother has been at Lifehouse for about 20 days (for rehabilitation purposes). Lifehouse puts out a weekly menu for breakfast, lunch and dinner. We make sure that a family member is present for each meal. Not ONCE has my mother received the entire meal that is outlined on the printed menu. My mom is not on a restricted diet. There is ALWAYS something missing (i.e. salad, soup, condiments, dinner roll, ENTREE etc....). Most of the time she is served something completely different than the entree outlined on the menu (i.e. cold roast beef sandwich in place of a hot entree or oatmeal in place of an omelette). On three occassions I had to ask for silverware.... yes, they forget to bring silverware witht he meal. I spoke with the Charge Nurse and she said my mother could order a "special" meal. My mother does not need to order a "special" meal, she just needs to be served the entree on the menu. The weekly menu is a great idea. We were able to bring mom food from home for those meals we knew she would not like. We now bring all her meals from home since we can't depend on Lifehouse for satisfactory meals. My mother will ask "what about the omelette" and the server will say "oh, did you want the omelette?" sometimes the server will leave and return with the requested item and sometimes they leave and never return. We are paying good money for mom to be in this place. It they can't stick to the printed menu... well, why put one out? Please check on your loved one's.... especially at meal time. One server told me they "ran out" of the breakfast omelette. What??? ran out?? this is not a restaurant, they know in advance how many people they are serving. My mother has been served a cold sandwich for the past 4 dinners, twice it was only half a sandwich.... This is UNACCEPTABLE. At first I thought maybe mom was being served someone else's menu.... sadly this was not the case. We now bring all her meals from home. Our family never expected 5 star meals, however, we did expect edible well balanced meals. I agree with the other post regarding the sandwiches.... they truly are horrible. Just something to consider if you are considering Lifehouse.

About San Diego Healthcare Center

General Information

Legal Business NameLifehouse San Diego Operations, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 31, 1994 (24 years)
Capacity305
Residents257
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for San Diego Healthcare Center

San Diego Healthcare Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 17, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

October 12, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

October 6, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 21, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

June 6, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

March 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

February 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

December 3, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

November 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

July 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

June 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of San Diego Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 20min
ReportedExpected
CNA
1hr
35min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
3hr 50min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.2%
98.6%
98.6%
98.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
98.1%
99.2%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
23.9%
27.6%
24.5%
21.7%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.2%
20.7%
18.7%
21.0%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.6%
23.9%
21.6%
15.8%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
24.2%
25.0%
25.7%
24.9%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
12.7%
13.6%
16.7%
11.8%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
8.6%
6.0%
5.6%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
6.5%
4.8%
6.2%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
5.5%
4.0%
4.2%
5.1%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
1.1%
0.8%
3.2%
2.5%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
1.9%
2.7%
2.8%
3.3%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
2.4%
1.4%
2.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

76.0%
79.9%
88.5%
79.8%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.4%
79.7%
79.7%
79.7%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
44.0%
48.0%
57.2%
55.1%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
21.7%
25.9%
30.0%
22.4%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
2.7%
1.3%
2.5%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.7%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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