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Bella Vista Transitional Care Center

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    A lot of work always but employees are very helpful and they always have a smile on their faces. Thank you very much for that.

  • ★★★★★ a year ago

    I needed a 5 Star place for my mother. Bella Vista was the best one. She is given amazing care and is so happy. The staff are WONDERFUL. It is as happy place, everyone smiles, it smells clean (unlike most Skilled Nursing Facilities). Adam, Scott, Eleanor in administration really care about the well being of the residents. The activities are outstanding. The nursing staff, activities staff, office staff are fantastic. When you visit it, you will see why so many wonderful people work there. It truly is a 5 STAR facility. 100 GOLD STARS for the staff, they make my mother so happy to be there.

  • ★★★★★ 9 months ago

    I grew up in a Convalescent Center in Utah. Perhaps people in California do things differently? Based on my experience I give one star only because there is not a "no star" or better, in my judgement, negative stars choice. Granted there were only 34 patients in our center so...taking all in account I will describe my 3 visits to my husband's 80+ year old sister who is "staying" here. 1st visit: Being escorted by her daughter, I was impressed because it didn't smell bad (my first judgement of any care center), and our dear one was wheeled in a wheel chair to the large visiting room where I played the grand piano for her. She seemed happy and responsive and we went away feeling she was loved and cared for. 2nd visit, on her birthday 2 years later. She was bed ridden in a shared room, but the other guest was not in the room leaving our dear one alone. She had great sores on her face and I could only guess about bed sores! She was almost delirious and did not recognize us at first, then rallied and seemed ecstatic to see her brother; then in agony she asked me to take him away so he would not see her as she was and pleaded with me to take care of him! I will grant that it isn't the center's fault as old people slip into senility, but I had the strong impression she had not been out of bed in days or unthinkably weeks? And this is unthinkable! On this occasion the room reeked of urine and fecal matter! It was so unbearable that I had to hold my shirt up over my nose to filter it! Needless to say the least, both my husband and I were in tears and furious! (I then suspected that our 1st visit has been carefully prepared and wasn't a fair accounting of what goes on day-to-day in this center). 3rd visit, one year later, again on her birthday. Our dear one was so bad she never recognized us at all and though we had to wake her, she didn't seem to be able to remain awake! I suspected she was drugged! Again she had large sores on her face, hands and arms, and after requesting a nurse to put her in a wheel chair so we could get out out of the dreadful room, we were told she could not leave her bed for fear she would fall getting into the wheel chair! IMO absolutely unacceptable! In our small Care Center we always got all the patients out of bed every day NO MATTER WHAT! I can not begin to express our anger and sorrow! After pleading with the daughter, who has full power of attorney, and offering to take her home with us, we were told to butt out! Shame on everyone involved in this suffering!

  • ★★★★★ a year ago

    My friend is 90 and I have visited her almost daily for 4 months so I have seen these people in action. Medicare part A recently ran out because her care was deemed not medically necessary. She cannot walk or get out bed by herself so she remains in Bella Vista for custodial care; she has no family nearby. The current care team is the doctor, Nursing, CNA for daily care, RNA for exercises 4 times per week, Social coordinator and Dietitian. Each area was represented yesterday in the family/team meeting. I was impressed with their knowledge of her case, their questions to her, their answers to our questions and their kindness and caring. Similar facilities that I evaluated have very small rooms and have a bad smell. Bella Vista is not like this. Soiled briefs are quickly packaged and removed from the room. The floors in the room are frequently mopped and the bathroom cleaned. The call button gets a response within 5 minutes. Sometimes, after evaluating the needs request, they have to finish helping someone else before they can return...but they do return.

  • ★★★★★ a year ago

    Caring and compassionate staff and nurses. Very clean and odor-free at all times. Well trained physical and and occupational therapy staff. My husband had three strokes and they worked miracles to bring him back each time would highly recommend

About Bella Vista Transitional Care Center

General Information

Legal Business NameBayshore Healthcare, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 29, 1972 (46 years)
Capacity162
Residents98
Percent Occupied60%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bella Vista Transitional Care Center

Bella Vista Transitional Care Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 23, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintLet residents voice a complaint or grievance without being treated differently or badly.

March 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

February 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

May 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

January 30, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bella Vista Transitional Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
55min
55min
ReportedExpected
RN
4hr 30min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.7%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.6%
44.4%
50.0%
33.3%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
39.2%
36.5%
33.3%
31.4%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.8%
17.5%
23.6%
21.6%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
14.1%
13.9%
16.4%
15.7%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
7.6%
3.9%
8.3%
1.4%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
9.6%
7.0%
5.4%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
3.8%
5.5%
4.3%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
0.0%
1.7%
1.7%
1.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.9%
1.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
2.4%
0.0%
0.0%
1.4%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.4%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.2%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.6%
99.4%
100.0%
100.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.4%
97.4%
97.4%
97.4%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
38.1%
42.5%
49.3%
60.4%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
11.1%
9.6%
14.2%
18.3%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
2.0%
2.9%
3.3%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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