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Village Square Healthcare Center

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ a year ago

    Transitional Care and Rehabilitation it is not! My Mom called me six times begging to come home. The place smelled, was not clean and they stuck my totally lucid with all her faculties Mother in with another woman that was constantly babbling. How is anyone supposed to rest and get better in that atmosphere?

  • ★★★★★ a year ago

    My friend was hospitalized at Scripps Encinitas for 1 week; on 1Jan2016 Scripps decided to transfer him to rehab at Kindred-San Marcos. They asked if I could transport him in my private vehicle since this facility was only two blocks from his home. I agreed---Scripps arranged the transfer, contacting Kindred (so they said and faxing over all the paperwork); they gave us a packet also with a copy of the paperwork they faxed over. The navigator at Scripps told me when we got there I was to go inside and tell them we were there, and to ask them to bring my friend into the facility in a wheelchair. I did as instructed. However, after entering the main entrance I noticed no one was there. No receptionist, etc etc. Stood for about 5 minutes. A young lady came flying down the hall and went into the Admission Office without saying a word to me; then she closed the door. So I walked down the hallway and ran into a nurse and explained the situation; back she took me to the aforementioned office, knocked on the door and told the young lady there to call for a wheelchair...then left. About 5 minutes later a young CNA (I assume she was a CNA) showed up with a wheel chair, asked where was the patient...I replied, out in my car. She then handed the wheelchair over to m. I told her I had been instructed to have them bring him in. Ok, she said. So out we went to the car.....she did not know how to get the wheelchair down to the car and asked if he could step up to the curb!!!! Yikes,,, I told her we were going home. This was on New Year's Day. Drove my friend home. On January 3, I received a call from Kindred (I assume that is because I was listed on the paperwork as the transporter). A very nice supervisor, did not get her name, asked if I had brought my friend (she named him) to their facility on New Year's day. Yes, I replied and proceeded to tell her of the events....she apologized over and over. She asked me if anyone had brought us to the 3rd floor..I replied that we did not even get inside. Another apology. No problem with her. She then asked if I would mind repeating the events to the Director of the facility. Of course, I said. Never have I talked to a more uncaring person than the director of the facility. He could care less.....once I finished telling him why I did not leave my friend he said, OK, thank you very much and hung up!!!! Not a word about do you want to bring him back over, I will be there, etc etc. Of course, I am sure my friend would have refused.... This place was very unorganized and uncaring.......several people (staff I assumed) walked past me in the waiting area and not one asked if I needed help. Obviously they do not care if the patient needs help either. Never again...if I could give -5 I would....except for the female supersisor who first called me and was very nice. She should find a better place in which to work.

About Village Square Healthcare Center

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 28, 1999 (18 years)
Capacity118
Residents83
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Village Square Healthcare Center

Village Square Healthcare Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 8, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 27, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

November 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

October 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

January 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Village Square Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 15min
1hr 5min
ReportedExpected
RN
4hr 55min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.5%
98.5%
98.5%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
96.9%
98.3%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
40.0%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.8%
19.0%
16.4%
14.8%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.0%
14.8%
13.0%
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
8.8%
6.5%
6.9%
4.8%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
20.0%
23.9%
19.0%
8.5%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
4.5%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
3.3%
10.5%
7.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
4.3%
6.1%
2.2%
7.3%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
3.3%
4.6%
1.7%
1.5%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
5.8%
5.0%
1.2%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.9%
93.4%
84.1%
70.2%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
97.4%
97.4%
97.4%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
48.6%
48.0%
56.6%
56.6%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
10.4%
9.9%
15.8%
18.0%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
0.6%
0.0%
0.7%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.4%
1.0%
0.7%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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