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Pine Ridge Care Center

  1. Skilled Nursing Home Facilities
  2. California
  3. San Rafael Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Frankie Ray
    ★★★★★ 2 weeks ago

    it is hard to believe this place is allowed to operate.My brother was a patient there thecommunication system is a force one time i called another patient answered the phone and complained about the phones not being able to talk to family.when i arrived the placed reeked of urine the receptionist was rude.once I assisted brother to room he was in soiled pull up started crying said had not had a bath in a long time said he was filthy.I beleve APS SHOULD INVESTIGATE THIS PLACE OR STATE REGULATORY SERVICES!!!I wouldnt put my enemy there

  • KERRY HARSCHEL
    ★★★★★ 2 months ago

    I was there for too long. A woman was always screaming. They discontinued a drug without my knowledge or permission. I would rather be dead than to go back.

  • Matthew Dwyer
    ★★★★★ 10 months ago

    I have been in three postacute care centers over the past year. I've met nice people, competent nursing staff's and some of the best CNA's. But I must say the Pineridge, as the most kindhearted people working on their staff. They also have an excellent physical therapy lab and by far the best occupational therapist.

  • Markenson Jeudy
    ★★★★★ 3 years ago

    Great

  • Saratu mudasiru
    ★★★★★ a year ago

About Pine Ridge Care Center

General Information

Legal Business NameSan Rafael Operating Company Lp
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1967 ()
Capacity101
Residents96
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pine Ridge Care Center

Pine Ridge Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 23, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide care for each resident in a way that maintains or improves their quality of life.

March 24, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHire a qualified dietician.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.

February 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

January 24, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 20, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

December 22, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,650 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pine Ridge Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 15min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
60min
1hr
ReportedExpected
RN
4hr 10min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.0%
95.5%
95.5%
95.5%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.8%
96.2%
98.9%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
41.2%
29.5%
42.5%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.2%
20.8%
25.9%
26.4%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.2%
27.3%
21.2%
47.4%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
21.4%
17.9%
19.5%
21.1%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
24.0%
17.1%
12.3%
31.2%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
5.1%
2.3%
5.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
0.0%
4.1%
4.2%
2.0%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.0%
0.8%
2.3%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
1.2%
1.3%
1.1%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.1%
2.3%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
4.4%
2.8%
0.8%
0.8%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.0%
81.8%
79.1%
88.5%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
85.7%
85.7%
85.7%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.7%
88.0%
90.7%
-
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
1.5%
0.0%
1.9%
6.7%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
1.9%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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