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Rafael Convalescent Hospital

  1. Skilled Nursing Home Facilities
  2. California
  3. San Rafael Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Guy Harris
    ★★★★★ a month ago

    I am writing this review based upon a recent stay at Marin Post Acute. Before arriving at the facility I had preconceived ideas of what a Care/Rehabilitation facility would be like. Well let me say I am very happy to tell you they were all wrong. I could go on with a long narrative but I won"t, I will just hit from my experience the top qualities of why you or a loved one will have the BEST professional care, upbeat, humorous, family friendly, dog friendly, over the top stay. Your first impression is that it is clean, you can see that everyday with numerous staff members cleaning your room and all public areas all day long. Also it does not SMELL bad! When you encounter people for the first time you are making judgments, everyone does and I can say my first impressions were spot on correct. From the Administrative staff, nursing/assistant care they all are top professionals. They accomplish this with out flaw from the first time you meet them to the last minute of your stay. Their every minute priority is to provide you "quality care" , from my experience they deliver. They deliver this with friendly, humorous, positivity and they all are approachable. The facility director Kyle and head of nursing Edith meet with patients daily and manage from patient and staff interaction not from behind an office door that is shut. That speaks volumes and that is why your stay or your loved ones stay will be over the top great. MIchelle from Social Services works on your needs daily to make sure your needs are being meet, ie. doctors appointments, transportation and more. They listen and take action and they follow up. The Physical and Occupational therapist are fantastic. They have a team approach and you will have more than one therapist work with you. Although in general I don't believe in multiple therapist approach they pull it off flawlessly. When I first meet each one before they even spoke with me they had read my history and had a "plan of action". Sometimes the plan changed based upon my condition for the day, that did not phase them they adapted and worked with me to accomplish my goals. They are all very accomplished in their training and are enthusiastic, friendly and adaptive. Were one size fits all they believe that you have to have many sizes in inventory to be adaptive to their patient needs. They ROCK when it comes to therapy. That is one of the over the top reasons why you or your loved ones will find Marin Post Acute to be one of the Elite care givers. In conclusion my family and I cannot forget how wonderful everyone treated me. In your future if you should have a need for a stay at a care facility please consider what I have posted here and choose Marin Post Acute you will not be disappointed. Thank you Team Marin Post Acute you have helped me get this far on my recovery and I will never forget my stay with you.

  • Audrey Pulliam
    ★★★★★ 2 months ago

    Note: Management changed in last few months;last manager never called me back so I could tell him what I saw!! But it seems the employees are the same as per other comments coming there for more then 5 minutes or hanging out for half hour you will see the real story of the employees ? Seem to be hiding out!! Love the ? Roses here. ???But I also saw male nurse appearing and sounding from Africa in the parking lot one night handing pills to two men in street clothing. They wanted more so they guy went back inside!!! This all happened in front of my head lights!!! Shall I say; they don't think anyone is watching and have been doing it along time!!! Why are there no cameras here? I can tell you why!! People standing in front of door begging to go outside seem extremely uncared for. I'm sad there are no cushy seats outside for these people's last hours!! Please Please turn this place around.. someone didn't get their meds that day I'm assuming. African guy took it from a patient? It's a nice place for cheap but employees are expecting no one is watching. Minimizing care then roll them outside on their bed at least!! Respect for elderly ...Karma?

  • Joseph Cunliffe
    ★★★★★ a week ago

    Great facility. Nurses and Administration really care about the people and what they do.

  • kyle whimpey
    ★★★★★ 7 months ago

    Hello all! My name is Kyle Whimpey and and I am the new Administrator here at Marin Post Acute! I am very excited to meet you. Whether you are looking for a place to participate in rehabilitation or for career opportunity this is the place! Our facility has recently undergone a full-scale renovation (which will continue) until every corner of the facility has been improved for our patients and their families. With a recently renovated spacious therapy gym, a number of private recovery suites and a commitment to excellent service this is no doubt the place you want to be! We continue to strive for excellence in all that we do and as such are are looking for talented people that are passionate about great healthcare to join us in our cause! We will not rest until our community is satisfied. We appreciate all feedback that you offer through this medium and others. We (from this point forward) be monitoring daily to ensure that all opportunities to get better are properly understood and focused on. We value your feedback! Thank you and look forward to meeting you all soon!

  • Andrew Snider
    ★★★★★ 9 months ago

    Marin Post Acute is an excellent place for rehabilitation. Kyle and his team offer top notch service to the patients they serve. I would recommend Marin Post Acute to anyone searching for the premier facility in the San Rafael area.

About Rafael Convalescent Hospital

General Information

Legal Business NameRafael Convalescent Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity168
Residents127
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rafael Convalescent Hospital

Rafael Convalescent Hospital was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

February 21, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

January 30, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rafael Convalescent Hospital require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
15min
55min
ReportedExpected
RN
3hr 50min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.7%
93.5%
93.5%
93.5%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
94.7%
94.9%
95.7%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.1%
64.4%
57.7%
69.0%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.3%
11.5%
13.0%
16.8%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.2%
15.2%
9.2%
33.6%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
16.8%
17.9%
18.3%
20.4%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
7.4%
18.9%
6.1%
42.3%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
12.6%
10.6%
7.8%
2.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
5.6%
2.9%
3.8%
2.4%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
5.4%
5.4%
5.4%
3.5%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
6.7%
7.1%
4.3%
5.3%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
5.0%
8.0%
6.8%
2.6%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
2.6%
1.8%
2.6%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.2%
94.4%
94.9%
89.6%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
87.3%
87.3%
87.3%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.3%
72.5%
69.1%
68.3%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
20.3%
15.9%
7.4%
2.2%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
2.4%
1.3%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
2.9%
2.9%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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