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Beachwood Post-Acute & Rehab

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ a month ago

    My mother-in-law spent about three weeks here in August/September 2017. I visited nearly every day. This review is from my perspective, as someone visiting a patient on the fifth floor. Overall, it was a pretty rosy place. The building has easy access from the street and a ground-level parking lot that's accessed by 15th Street or the rear alley. The parking lot is usually full during the day so they offer valet service. Street parking can be challenging thanks to permit parking restrictions. Parking in the evening and on weekends is much easier. The building feels fresh and modern. It's in a great location and is subject to ocean breezes. It looks like the kind of place where I want the people I love to receive care. The common areas are composed of a central nurses' station, a sitting area, and a TV/dining room. Each patient room has two beds, two televisions, closets and lamps for each patient, a curtain to separate the patients, plus a window with an air-conditioning unit. The noise from the commons doesn't create noise pollution in the private rooms and vice versa. The entire place was clean and airy and relaxing. The Beachwood staff that I spoke with seemed like good, caring people. I dealt with nurses, therapists, and administration. If I were to grade all three of these categories separately, the therapists would get top marks with the nurses not far below. The administration gets a barley passing grade. The administrators did their jobs but were often inaccessible or looking to give routine answers without first listening to the questions. My first time dealing with them I was given many pamphlets but no answers. Additionally, my mother-in-law was discharged over the Labor Day weekend. Her case worker and doctor both had the weekend off plus the HMO had a lot of office closures. All it took was two small things to completely muck up her discharge - two small things that access to the case worker would have alleviated and two small things that it took days of stress to resolve because the case worker didn't return calls when back at work. My mother-in-law gave glowing reviews of some of the nurses and physical therapists. From her perspective the place was as good as it gets. She didn't have to deal with admin the same way that I did.

  • ★★★★★ 2 months ago

    I would have rated this place lower, but I couldn't. Worst place I have ever worked. HR/Payroll person was 1 of only about 3 really good people in management there. Training for new hires sucks, I kept trying to get training that I needed, and no one in management would give the proper training. Some of the staff was really good and helpful, but the majority of the staff is very stand-offish and unfriendly. There is very little time to spend with the patients, and it is common for staff to stay at least 2 or more hours longer than their shift to finish their work. Most staff are over worked, and are lied to. The management will put out 1 schedule, and then have their own schedule that is totally different from what they give their staff, and some how expect the staff to know what the management schedule says. DO NOT WORK HERE, unless you want to be overworked and not know what your schedule is.

  • ★★★★★ 9 months ago

    This review is so overdue! I wanted to thank Beachwood so much for everything they have done for my family. A special thank you to Anton who has made everything possible for us! I moved from SF to LA recently and needed to find a nice, long-term rehab to transfer my grandma. After some extensive research online, I contacted Beachwood and was given Anton's number. I called mid October of this year and asked if he had any rooms available for my grandmother. We scheduled a day to meet and tour the facility. The facility is incredible! There is not one spec of dirt anywhere. No foul odors, nothing bad that I have seen at most long-term nursing facilities in the past. The energy at Beachwood is so pleasant and the staff is beyond sweet and welcoming. The location is in the heart of Santa Monica, a few blocks from the ocean! After viewing the rooms, and the extensive physical therapy floor (on the top floor overlooking all of Santa Monica!) I absolutely fell in love. Anton assessed the 3rd floor to be a great fit for my grandma because of the large speaking community and staff there. Most of the rooms are double occupancy and I asked when one would be available, so I could move her here from Northern California. After checking her insurance and paperwork that I had brought, Anton said that he would call me as soon as a room is available...at the least a couple months. Less than 3 weeks later, Anton called to say that a room was available and sent me a video of the room to show me which one she would be in. Amazing! I purchased a plane ticket for my grandma and moved her down here that weekend. Since early November, I can honestly say that Beachwood is a gift from God. You don't ever find a place so safe, fun, loving, and attentive as Beachwood--especially when the entire cost is covered by insurance! The 3rd floor where my grandma is has Farsi-speaking CNA's, Iranian foods, awesome cable, and so much more! The cleanliness of the rooms speak for itself! You can see your reflection on the ground! Beachwood is central to over 200+ stores and restaurants that are easily wheelchair accessible. On my days off I take my grandma out to visit stores and restaurants that she had not been able to see in over 3 years. I receive constant calls from Beachwood staff regarding updates on my grandma. I really appreciate that. Again, words can not express how grateful I am for this facility and all of the friendly staff-- especially Anton who made this all happen!

  • ★★★★★ 10 months ago

    I gave this place two stars only because it provides a roof over the patients heads. The food here isn't fit for a dog . Mostly tuna day and night for days in a row . My brother is in here after a stroke and hip replacement, his doctor visits once maybe twice a month if that. My brothers medications are low dose , they will not give him the dose he needs for his pain , real pain from his hip, back and neck. It's a dark place, people who work here are just robots. I sent my brother mail and it never got to him, funny thing is that mail had money in it for his snack needs. Then my brothers drawer was gone threw and $20 was stolen from there too. There are thieves in this rehab facility and in their mail room, so don't send money! I've begged the doctor to give my brother Vertigo medicine, my brother suffered threw Vertigo without medicine for a week until I called and yelled at them and his doctor. His doctor is Doctor Lietner (not sure of correct spelling on that ) but this doctor is a joke. In it for the money. Neglects his patients big time, uncaring and could care less about the needs of my brother. I live in Nevada and can't be out there in Santa Monica all the time. All I can say is this is a sad place, my brother is waiting to be moved to another facility right now. Thank God. Looks nice on the outside of building, but inside is smelly, humid, dirty floors, rooms are dark and smelly. My brother had to keep asking for a warm blanket when the cold set in. When you call the desk they hang up in you constantly. I feel sorry for all the people who have to be in this facility...

  • ★★★★★ 8 months ago

    A great family friend who's in his 80s is in the facility with Kaiser for Rehab. The staff have been very caring. He came in after falling multiple times at home and was taken to the ER. After the ER, Beachwood was recommended by Kaiser. His room is nice and clean. He has done well with physical therapy, and will be going home soon. Thank you to everyone working with him.

About Beachwood Post-Acute & Rehab

General Information

Legal Business NameCantaloupe Holdings LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 14, 1972 (45 years)
Capacity227
Residents172
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Beachwood Post-Acute & Rehab

Beachwood Post-Acute & Rehab
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 24, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionEmploy staff that are licensed, certified, or registered in accordance with state laws.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionSend unopened mail from residents and promptly deliver unopened mail to residents.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

June 22, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

June 6, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

May 27, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

May 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

March 30, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

March 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

August 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

July 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

May 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$37,507 fine
---Payment DenialPayment denial for 61 days
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

April 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Beachwood Post-Acute & Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 40min
ReportedExpected
CNA
1hr 55min
50min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
5hr 20min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

83.4%
71.7%
71.7%
71.7%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
89.0%
87.5%
90.8%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.5%
41.5%
32.5%
44.4%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.5%
21.3%
19.5%
21.8%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.5%
20.6%
19.6%
12.1%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
9.5%
10.6%
8.2%
7.1%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
14.0%
14.9%
19.0%
4.3%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
7.5%
2.8%
2.6%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
3.4%
4.3%
3.1%
1.3%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
5.0%
5.8%
6.7%
7.6%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
1.5%
0.7%
1.5%
2.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
7.5%
5.5%
3.1%
2.6%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
2.7%
1.2%
1.9%
2.6%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
7.6%
5.3%
3.7%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
7.4%
5.6%
0.6%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

64.3%
58.3%
77.8%
72.3%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
37.7%
38.3%
38.3%
38.3%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
68.1%
59.1%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
8.0%
0.0%
6.9%
3.4%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
3.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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