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Seaport 17th Care Center

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Celeste Schipper
    ★★★★★ 4 months ago

    I think seaport 17 is a great facility , it's a nice looking facility. It's welcoming and friendly. The decor is well done and I like all the staff. I like the rehabilitation dept ; PT OT and ST, there knowledgeable , professional and a great Team of therapists to work with.

  • Patricia Roberts
    ★★★★★ 2 months ago

    I'll be the first to admit Seaport 17th skilled nursing facility, has the best physical therapy team in any other facility. I knew I was in need of PT, after recovering from my surgery. Yet I was apprehensive about going into a nursing facility. Be very cautious about where case managers from the hospital recommends you go. There's a catch there...? I was fortunate to have known a friend that spent a month @ Seaport17th, after her severe hip replacement. I spent quality time there getting to know the Physical therapy staff. Their outstanding, & LVNs, CNAs & the cooks are very accommodating with all the changes my friend would request. She can be...well @ times a bit challenging. To the point. After her stay , and the staff sending her off with love and kindness. That's precisely why I chose Seaport17th. I Too am set in my ways, yet I knew I would feel @ home. If it's quick recovery you're looking for. Go to Seaport17th, the only place I can say was a feeling of home away from home. I met other patients there, that I'm now friends with. If (God forbid) there's another reason to recover from a hip replacement. No doubt I'm heading back to Seaport17th. Do what you will, keep in mind where you're told to go. From hospital case managers, they don't have your best interest. Only the patients like myself with the experience. Go get better...only @ the best place. Seaport17th!!!

  • Tatyana Diment
    ★★★★★ 8 months ago

    Seaport 17 is an excellent rehab facility if you need assistance following surgery. This was the case for me from October through November of 2016, and I really credit the staff there with helping me get better. Everyone there is incredibly warm, with special thanks from me to Yolanda and all other nursing assistance personnel. Likewise, a big thank you to the excellent physical therapy department; Ali, Lori, Seleste and Tom helped me tons. I wish everyone at Seaport 17 good health and all the best moving forward. Again, thank you so very much for your help and hospitality.

  • ROBIN SHANE
    ★★★★★ a year ago

    DO NOT, I repeat, DO NOT USE THIS FACILITY. They do not update the patient's medical records regularly, they lost our Power of Attorney 3 different times, which was signed and notarized in front of their Social Worker. My Aunt was there, as placed by UCLA hospital after a major stroke, from Nov 2015 through March 2016. I could never get them to call me and update me as to test results, procedures, appointments, room changes, medicine changes, ANYTHING! My Aunt was always in soiled clothes and the smell was horrid. I was able to get to the facility only on the weekends, they work with a skeleton crew and they weren't able to answer my medical questions because "I'm sorry, the file hasn't been updated yet, I'll make a note to have someone call you." Their standard answer for everything is "that's not my department, I'll have someone call you." Even the Administrator gave me the same answer and no one EVER calls back. To this day, April 22, 2016 I still have not received a copy of my Aunt's medical records. I have asked for them verbally - numerous times and in writing - twice. The LTC will not cover the facility because Seaport will not send them the information they have requested, twice by mail and once by fax. I even called twice to get it and I was told "we never received any requests." I know they did, because the major carrier that sent it, is on top of their game. I am so frustrated and angry. I requested a letter from the doctor as to my Aunt's capacities, for legal reasons, and it was typed and signed on plain paper!!!! Who sends out an official letter without putting it on stationery. It took me 2 weeks to get the first letter and another week to get it redone on stationery. I would give this place NO STARS but then my review wouldn't post. Seriously, this place is so badly run. I was crying and upset and I contacted the owner and he yelled at me and told me I was lying. LYING? Really? DON'T SEND YOUR LOVED ONE HERE. Adding insult to injury my Aunt wasn't referred to by her name, but by her room and bed number.

  • lori patton
    ★★★★★ 4 years ago

    Although my father never actually stayed here, we were told that our first choice was full and we were encouraged to go to Seaport. I went for a visit at around 7pm, which is the best time to go for a tour because you can look around on your own and see how the care really is. I walked down the hall and saw rooms that you could barely walk into it was so tight, the smell was horrible, and I witnessed a nurse ignore and walk away from a woman who asked her to help the man in the room with her husband who was sitting in his own feces for over two hours. I'm surprised I didn't leave sooner than I did. Thankfully we were able to get my father into the place we wanted after all.

About Seaport 17th Care Center

General Information

Legal Business NameSeaport Care Center Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1979 (39 years)
Capacity72
Residents49
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Seaport 17th Care Center

Seaport 17th Care Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 27, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
FManyPotential for HarmHealth InspectionDispose of garbage and refuse properly.
FManyPotential for HarmHealth InspectionKeep clinical record information safe.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
ESomePotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
ESomePotential for HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

July 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

89.7%
88.1%
88.1%
88.1%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
97.6%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
40.0%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
25.8%
30.8%
22.5%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
7.3%
4.9%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
26.7%
17.5%
18.9%
15.0%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
9.1%
11.1%
3.4%
3.8%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
17.4%
11.8%
6.5%
7.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
5.1%
2.6%
0.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
4.5%
3.2%
6.9%
0.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
2.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
13.8%
10.3%
2.6%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
3.2%
4.8%
5.1%
4.8%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
5.2%
0.0%
4.3%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.2%
2.4%
5.1%
4.8%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

50.0%
76.6%
97.4%
98.5%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.4%
35.1%
35.1%
35.1%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.2%
37.9%
56.5%
87.9%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
28.8%
24.1%
22.6%
15.7%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.0%
1.9%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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