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Windsor Hampton Care Center

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Lorena Velasquez
    ★★★★★ a month ago

    This is the worst place to admit your loved ones! My mom was referred here for physical therapy and none of her daily nurses were able to let us know updates on how she was doing, they did not know or meet my mother's needs. My mom would have to call us to come help her go to the restroom because nurses would take HOURS to respond to her. It was so ridiculous! Not only did they not care for her, but they also gave my mother's roommate eggs for breakfast every single day and she's highly allergic! They have no idea what their patients need or want. I feel deeply sorry for those patients who can't speak or do for themselves. We immediately took our mother out of there and didn't sign any paperwork to save their asses!

  • Mario Barajas
    ★★★★★ a month ago

    The nurses lack professionalism and do not assist to the needs of their patients. I advise everyone to go anywhere else but here. I went for a visit to see my mother and called the nurse as soon as I got there and she literally took an hour to come and ask if my mom needed anything. They are understaffed and very insensitive to their patients. Please dont leave your loved ones in the hands of these people. They WILL NOT be well taken care of.

  • Ronnie Bridgett
    ★★★★★ a year ago

    My opinion the place is well kept up. They seem too treat patients with care an loving kindness I thinking like most other facilities the staff could be a little bit more sensitive to the patient's needs, as a whole and making sure they're eating and being cleaned properly.

  • Peter taylor
    ★★★★★ a year ago

    This place is awesome staffs could learn to speak English little more . Other then that clean friendly atmosphere The maintenance department does a awesome job keep it up the place it inside outside. Foods good- most of the residents are good company you get that one stick in the mud sometimes but you can get that anywhere what more could You ask for. The administrator for building Keith Braley heck of a guy if it have any any issues with anything he's a man to go to and get them resolve he's a straight shooter.

  • Erick Lopez
    ★★★★★ a year ago

    The care home nurses are very respectful and patient with the nursing home patients as well as friendly and understanding of the needs of the patience and visitors alike,very modest scenery and landscaped with park benches and very clean inside the facility as well as the outside perimeters...secured entrance and well mannered clerks and representatives that make the Windsor care home facility comfortable..

About Windsor Hampton Care Center

General Information

Legal Business NameWindsor Hampton Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1978 (39 years)
Capacity120
Residents106
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor Hampton Care Center

Windsor Hampton Care Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

October 7, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

March 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.

February 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.

December 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 8, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintListen to the resident groups and act on their complaints and suggestions that affect resident care and life.

March 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Hampton Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
35min
1hr 20min
ReportedExpected
RN
3hr 35min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.6%
96.0%
96.0%
96.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
91.3%
97.2%
93.2%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.6%
56.7%
55.9%
45.8%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.0%
21.2%
21.4%
28.4%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.5%
21.5%
6.5%
15.9%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
9.5%
12.5%
9.2%
12.1%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
10.5%
11.7%
9.7%
16.4%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
10.7%
13.2%
20.0%
13.9%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
4.5%
6.0%
6.9%
11.1%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
7.0%
3.4%
3.3%
5.3%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
3.2%
1.6%
1.5%
4.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
7.5%
7.5%
0.0%
2.8%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
2.9%
4.3%
1.4%
1.4%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
1.0%
3.3%
4.7%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.5%
1.4%
1.4%
1.4%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

71.2%
81.4%
83.6%
66.3%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.7%
89.3%
89.3%
89.3%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.4%
53.7%
54.5%
51.6%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
17.4%
21.1%
26.8%
27.2%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
1.6%
0.5%
1.6%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.1%
1.8%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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