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Pacifica Hospital Of The Valley Dp Snf

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Linda Kings
    ★★★★★ 2 months ago

    This hospital does not deserve 1 star. I stayed in the Behavioral Health Unit for 8 days. In those 8 days, I got almost no care. I wish I didn't have to write this review, but I want people to know what they're getting into. This is an acute care facility. You will be deemed stable once you take your pills and act "normal." There is no therapy. There is no professional you can really talk to. The staff under the RNs are usually rude. A lot of them talk about patients behind their backs, but in front of other patients. They need to take it to the break room. You're lucky if you can get the nurse in charge of you to talk to you for more than 5 minutes. The psychiatrists go off a script: How are you today? Do you have any questions? I tried to have a conversation with one of the psychiatrists, but all he tried to do was to push me to start some sort of medication (without knowing anything of my medical history). Once I asked to be transferred, he told me we were done here and walked off. After that he tried to gaslight me every time he saw me. Many other patients confided in me that they did not like the way he interacted with them. I had almost all my medication nurses argue with me when I declined the medication. It is my right to decline medication, especially when a medication was hastily chosen. After the 3 day hold, I was put on a 14 day hold, and was never informed. Apart from not being informed that I was on a 14 day hold, it took them 5 days to let see a judge. I have a right to see a judge in 4 days or less. All the Behavioral Health Unit does is glorified babysitting. They made feel incompetent and worthless. The day after I got discharged, I contemplated killing myself with the prescription they gave me for the daft medication they tried to make me take. Luckily, I have one person who kept me from making that choice. I told them I wasn't okay, but it fell on deaf ears. If you need real psychiatric care do not go here or let a loved one go here. This is not the place.

  • Melina Aghanian
    ★★★★★ 2 months ago

    How is this place still open? I thought it was shut down years ago! Unfortunately, an ambulance brought my mom here. I have never seen such a lack of caring and unprofessionalism. Do yourself a favor and stay away.

  • Matthew Brown
    ★★★★★ 2 months ago

    YOU GUYS ABSOLUTELY SUCK AND I WILL BE SUING YOU.

  • Norma Wilhelm
    ★★★★★ 2 months ago

    I went to the emergency at 3 am, and today at 7 am, I asked the nurse (Laura) how long it could take to check my test results, and she answered me, she didn't know and she didn't do anything for help, and gave me, with attitude, the option to leave. She was really rude and when I called to make a complain, the last person in the line, cut off the communication. Very disappointed.

  • Holly Munson
    ★★★★★ 3 months ago

    Been waiting in the empty dirty waiting area for 2hrs, still have not been seen. They don't seem to care about there patients

About Pacifica Hospital Of The Valley Dp Snf

General Information

Legal Business NamePacifica Of The Valley Corporation
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 31, 1985 (32 years)
Capacity98
Residents81
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pacifica Hospital Of The Valley Dp Snf

Pacifica Hospital Of The Valley Dp Snf
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 22 days
JFewImmediate JeopardyComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
ESomePotential for HarmHealth InspectionKeep clinical record information safe.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
BSomePotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

November 3, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$650 fine
---Fine$650 fine
---Fine$1,950 fine
---Fine$975 fine
---Fine$1,950 fine
---Fine$975 fine
---Fine$975 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pacifica Hospital Of The Valley Dp Snf require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

15min
2hr 45min
ReportedExpected
CNA
4hr 45min
1hr 20min
ReportedExpected
LPN
1hr 35min
1hr 50min
ReportedExpected
RN
6hr 30min
5hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
96.6%
96.6%
96.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
75.3%
86.2%
88.2%
81.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.2%
12.7%
12.0%
17.9%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.9%
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
2.6%
2.6%
0.0%
1.3%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
7.7%
4.3%
-
5.0%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
6.2%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
7.5%
3.4%
2.7%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
15.9%
12.1%
13.8%
14.7%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
7.5%
8.8%
9.2%
8.1%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
1.2%
1.2%
1.3%
1.3%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
10.1%
11.4%
9.3%
10.2%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

54.8%
45.2%
57.5%
40.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.8%
58.1%
58.1%
58.1%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
6.4%
2.7%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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