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Mountain View Conv Hosp

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Jasmine Rodriguez
    ★★★★★ a year ago

    My uncle was at Mountain View Convalescent for a few weeks after he had a knee surgery. This was my uncles first surgery ever. The first time I visited, I was greeted by the staff & I was escorted to my uncles room. At the time of my visit, I waited for a few moments until he was done walking with physical therapy. I'm very close with my uncles so I immediately asked about his care. He said that his care has been good, the nurses taking care of him has been very patient, specially his physical therapist (i forgot her name). The good thing about this facility is, most of my family were only minutes away and it made it really easy for us to visit. Since my uncle had a good experience at this facility, I would like to thank the staff/nurses a big thank you.

  • TheSheily22
    ★★★★★ 8 months ago

    If you love your family members in subacute dont bring them here. Dont bring someone who cant move or speak for them selves because these people don't care.

  • Bush Did 911
    ★★★★★ 4 months ago

    They let my dog die

  • kristi phillipps
    ★★★★★ a year ago

    I am currently a patient in the hospital ...and I am frustrated and discussed with the complete lack of professional management. I have been here one week and the experience is as follows! Big lack of communication between staff. Lack good food! Even the staff said the would never eat it! Last of staff to CATE for patients. 1 CMA-15 patients! Been this way for years! CMA=3 Days training! "Certified medical assistant". No way! I have had 3 CMA's arguing over my fave as I was in bed having a fight in Spanish which had nothing to do with me! Workers ear in the halls. Dropping food on the floor as they eat! One cam into my room thinking g I was Sleep and just looked around! Ring out of clean towels/bedding/pads/ basic supplies on a daily basis. Waited and looked forward to. Shower for 5 days but never came! Requested patient bill of rights... they don't know what I am talking about! 3 women and 2 men walked into the bathroom without knocking! Currently I have not been checked on for over an hour when I told them I wanted privacy.. just sitting here waiting to see if someone will come and help me! The list is much longer then I have time to write at this time! This place needs a complete medical revision as to Bring up the basic medical standards ! They need supervision! Clarification!!!! Project management! More properly trained staff! And higher expectations for their professional conduct and continuous training of proper educate when working as a health care provider!!!! I wonder how long I will be sitting here with out a call lite or way of communication with out the staff checking on me...currently 90 minutes! ?

  • Tijana Vidanovic
    ★★★★★ a year ago

    This place is accommodate for elderly who are suffering disability in any form

About Mountain View Conv Hosp

General Information

Legal Business Name13333 FENTON AVE LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1977 (42 years)
Capacity114
Residents107
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mountain View Conv Hosp

Mountain View Conv Hosp was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 27, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 24, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide written records when a resident is transferred or discharged.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

June 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$27,580 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

June 8, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

December 16, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide food in a way that meets a resident's needs.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mountain View Conv Hosp require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
1hr 45min
50min
ReportedExpected
LPN
1hr 5min
1hr 20min
ReportedExpected
RN
5hr 25min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.7%
97.7%
97.7%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.2%
100.0%
98.8%
98.8%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.3%
48.1%
35.7%
20.0%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.9%
12.0%
10.1%
13.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.1%
3.4%
8.7%
7.4%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
4.2%
5.8%
4.1%
2.8%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
6.9%
3.8%
3.6%
10.7%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
10.3%
2.6%
4.9%
6.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
2.9%
7.6%
8.7%
7.6%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
2.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.2%
1.3%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
1.2%
2.6%
2.5%
1.2%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
2.2%
0.8%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.7%
92.6%
99.5%
100.0%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.9%
94.1%
94.1%
94.1%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.2%
56.3%
75.2%
79.9%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
5.5%
1.3%
0.0%
0.7%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.3%
0.4%
0.4%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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