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Windsor Vallejo Nursing & Rehabilitation Center

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Maria Cooper
    ★★★★★ a month ago

    Love the people and friendly customer service.. especially that Administrator Kirk :)

  • Dee Quint
    ★★★★★ 6 months ago

    This place is HORRIBLE. Please never put your loved ones in here!!! They are short staffed and underpaid. Patients are being abused and neglected. One of the cnas were assigned 75 residents!!! State needs to shut that place down. If you put a family member in here, they are guaranteed bed sores, poor nutrion, and ABUSE!!!

  • Sharon Robinson
    ★★★★★ 10 months ago

    My mother fell and broke her hip and we needed rehab close to home; this was a poor choice. For starters, this is a nursing home, not a rehab facility. My mother was a nurse working in skilled nursing all of her career, and this was shameful. With a broken hip you cannot get out of bed & to the toilet alone...she would literally have to wait 15+ minutes for anyone to come assist her, and many times soiled everything waiting. Rehab patients are placed in the same rooms as "residents". The food was not very tasty. The staff appeared overworked and most seemed to be too casual. NEVER AGAIN will she stay here.

  • Carla Rivers
    ★★★★★ 3 years ago

    Please if you can, never take your love one here. I tried very hard to get my mother in one of the Fairfield facilities. But because of her condition only Windsor could take her. As long as she had Kaiser covering her and she was on the 400 hallway she was getting decent care. I would say 90% of the nurses there are only there for a paycheck. One of the LVN changed my mother's linen and was going to leave the dirty linen on top of her clean bed. Now mind you her Supervisor was standing right there watching her and never said a word. I spoke up and said I know you are not going to leave that there. She replied I was coming right back to get it. I then stated well put it on the floor or take it with you now. After my mother medical through Kaiser ran out she was moved to the 300 hall way. Once you are moved to the 300 or lower hallways the care gets worst. The wound care nurse changed my mother's wound and left the nasty, dirty, bloody bandages on top of her tray and I have the pictures to prove it. Then one day they had to send her to the hospital. They had brought her lunch right before she left. I went back there a day later to pick something up and that lunch was still sitting there. That should have been picked up when they picked up the lunch trays. I have pictures to prove that. I was told that they was the worst place and they were so right. If you are not there on a daily basis to make sure things get done and fight for your family member they will let them just sit there and lay there. Please I beg of you if you care for your love one try your hardest to put them somewhere else.This was first and only time I had to deal with a care home and it was the worst experience I ever had. Yes, I did try on many occasion to get her moved but because of her condition the other places couldn't take her.

  • Marilyn Woods
    ★★★★★ a year ago

    I wouldn't put my worse enemy here. This place is very unclean, dust and dirt can be seen in corners of the patients rooms. The food is very bad. If you're diabetic the meals contain to many carbs, for example a diabetic meal may consist of refried beans, red rice, a tortilla folded over with melted cheese inside and for beverage, 4 oz. glass of orange juice. My friend who was there for almost 3 months when he got an infection and was rush to Sutter Hospital with a 103 temperature and had to stay in ICU for 4 days. In those three months he was there he also had a bed sore near his tail bone. Staff are told to come to work even if they are sick because they are short of staff. Reconsider putting your family members in this place especially if it's for long term care. I don't understand why they are allowed to stay open.

About Windsor Vallejo Nursing & Rehabilitation Center

General Information

Legal Business NameWindsor Vallejo Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 29, 1970 (47 years)
Capacity166
Residents149
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor Vallejo Nursing & Rehabilitation Center

Windsor Vallejo Nursing & Rehabilitation Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive each resident enough fluids to keep them healthy and prevent dehydration.

June 20, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$23,170 fine
---Payment DenialPayment denial for 33 days
FManyPotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.

August 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 28, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 16, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Vallejo Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 35min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 25min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.3%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.3%
95.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
14.3%
39.5%
45.0%
89.7%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.5%
13.0%
9.5%
11.2%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
36.9%
25.4%
19.9%
20.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
20.8%
17.3%
14.4%
21.4%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
28.6%
25.8%
10.9%
11.2%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
7.1%
2.2%
6.0%
6.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.8%
4.2%
13.4%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
2.0%
5.8%
5.5%
7.1%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
3.8%
1.8%
2.5%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
1.8%
1.8%
2.5%
1.7%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
2.7%
2.1%
1.4%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.5%
95.7%
96.0%
94.5%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
97.2%
97.2%
97.2%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.9%
59.9%
65.7%
67.5%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
8.4%
2.3%
6.7%
4.7%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
0.6%
0.0%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
1.1%
0.3%
0.8%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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