Search for Skilled Nursing by ZIP Code:  :

Providence West Valley

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. California (CA)
  4. West Hills
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Photo Attributions:

Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    Possible scam. Here is how it works. The patients first trip they treat you well. They withhold doctor records from the patient and family. The facility withheld my mother-in-law's records which is fraud. They made claim the doc was on vacation, the "fill in" Doctor for 3 weeks told my wife he was not caring for anyone by the name of my mother-in-law's name. Okay then who was her doctor for three weeks? This witholding of records gave the facilities their own permission to dehydrate the patient without the patient's consent. After we get there the head nurse used a very sneaky question, " do you see anything different in her" as if there were no emergency before...now watch this because yes there had been an emergency for 3 weeks they were ignoring. For three weeks her heart and breathing were twice the rate of normal. For 3 weeks she had an enlarged heart. For 3 weeks she had pneumonia. Her roommate in the rehab told me she had had this condition for a while and asked if she was till alive. Before they knew we were coming into town they wanted my sister-in-law to sign papers to waive liability and they still had not given us any of the doctor's current diagnosis or records. The scheme is premeditated. After we came into town and started asking question they got scared and sent her to the ER, otherwise she would have died had one more day passed. Her eyes were rolling back in her head. The Nurse at the ER was VERY unhappy with what she was sent by this rehab center. 3 weeks ago the doctor wrote she still had pneumonia and bronchial damage, an enlarged heart, and she had become septic from pneumonia and had been laying there with black feet. To mask her symptoms they gave her pain medicine and albuterol breathing treatment to make her appear to have good oxygen level despite that her oxygen was that 92 and her Agony was unbelievable, without the albuterol it would have dropped lower but they were masking her infection and failed to send her to ER to get antibiotics but chose to milk Medicaid 3 additional weeks, now she has been robbed of benefits due to her. 1. They at the rehab had NO plans to tell us about her continued pnumonia 2. Withheld records 3. Dehydrated her when she was still reasonable and has all her marbles. 4. Masked her symptoms with cheep drugs 5. Milked Medicaid 6. Robbed her of her benefits 7. Wanted my sister-in-law to release them from liability at a very convenient time for them 8. Tried to sweep her future passing away under the rug but we got there one day in the nick of time. We finally spoke to the doctor Nacim or whatever AFTER my father-in-law made it to the ER. Dr Nacin made claim my mother-in-law would make a recovery BEFORE giving us any other report of any possible updated damage from being septic, to her heart and to her lungs. He never made the initiative to call us the next morning and he won't we're going to have to chase him. NOW the same doctor Nacim of the rehab is IRONICALLY the same overseeing doctor of the ER? The same one who prescribe breathing treatments and pain medicine?..we did not choose this doctor. Word of advice, do not leave the facility, or hang up till you have met the doctor and have those medical records in your hand even if you have to pay a small fee. Word of advice: Get arbitration or an attorney and understand the meaning of FRAUD, because the entire facility is under the direction of MANAGEMENT, not even the doctors. My mother'-in-law has 4 dependents that will be on the street if she passes. These fraudsters wanted a cut of Medicaid as if she has no purpose in society except to pay their salary which we will fight. I will be informing insurance not to pay on their bogus claim, and medicaid to restore those benefits back, and an attorney to look into damages. Your loved ones have rights. GET THOSE UPDATED MEDICAL RECORDS SAME DAY NO EXCEPTIONS because the diagnosis and what comes out of their mouth can be two different things.

  • ★★★★★ 7 months ago

  • ★★★★★ 11 months ago

About Providence West Valley

General Information

Legal Business NameProvidence West Valley Healthcare Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 10, 1968 ()
Capacity128
Residents93
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Providence West Valley

Providence West Valley
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 15, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 15 days
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

June 15, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

September 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Providence West Valley require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 30min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
1hr 15min
1hr 5min
ReportedExpected
RN
5hr
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.9%
90.5%
90.5%
90.5%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
67.9%
85.3%
97.3%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
61.9%
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.9%
19.7%
18.8%
26.9%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.3%
26.2%
24.2%
24.8%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
22.5%
24.4%
20.5%
15.5%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
5.8%
21.4%
13.5%
22.6%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
5.5%
5.3%
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
8.2%
12.7%
12.3%
11.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
10.6%
11.8%
3.1%
6.6%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
6.8%
3.8%
4.1%
4.3%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.3%
1.4%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
5.5%
5.5%
6.4%
2.8%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
3.7%
2.7%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

51.1%
44.0%
47.7%
58.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.8%
50.0%
50.0%
50.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.8%
57.8%
62.4%
73.6%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
11.4%
7.4%
4.2%
2.5%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.2%
5.2%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.6%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places