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Shea Rehabilitation Healthcare

  1. Skilled Nursing Home Facilities
  2. California
  3. Whittier Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • C Kasahara
    ★★★★★ 2 months ago

    I am in my fifth week at Whittier Pacific Care. I am getting better and soon it will be a sad farewell to all the incredible pampering I have been enjoying. The staff has been wonderful, happy and caring. The food is delicious, prepared by a chef who sincerely loves his work and filling people's tummies. This is quite a large facility. There is even a wing where unfortunately end-of-life patients are looked after. Staff is always available and ready to care for your needs. In therapy, something I dreaded ahead of time, the therapists are not a nightmare but a dream come true! They work with you and never push you beyond your tolerance. A happy patient, all I can say is pleasantries. Whittier Pacific Care - a great place to get better! After many days of complaints about broken leg on my wheelchair, I found my hero. Jennifer! She located the correct foot holder for wheelchair and installed it. Now I can finally use bed and wheelchair intermittently to give legs a chance to unwind. YAY Jennifer! Also, the commode has been repaired! During my second week here. Most of the people who work here are amazing! They do everything they can to make you feel comfortable. The food is good, which is surprising for a long term facility. (Example: today's lunch was extraordinary! Street tacos with rice and beans, and peaches.) I am still experiencing problems with two items, both of which aid in "returning me to normal" - one is my wheelchair. The wheelchair I am using first had no rests for feet or legs, later the legs were different - one short, one long. The therapist fixed the short leg, yet now the other leg is broken, and that is the injured leg. So I put in a new request, yesterday and today, for hopefully a different and working wheelchair. Also, the commode in the bathroom has one widened arm and one shortened arm. Best if both were widened and I requested that today. Other than that, everything is great! And I'm not sure how to add reviews, so edited my original with this. So this new patient will return with another review. Soon. In the meantime, all employees of this center are friendly, happy and will do what they can to help and to please.

  • Ann Valle
    ★★★★★ a month ago

    Formerly known as Shea Rehabilitation, I worked 10 months at this facility as a CNA , if you are seeking employment for CNA, Look elsewhere. Eva the DSD especially does not appreciate the CNA's , she walks around facility to purposely criticize and look for anything she can complain about that CNA's are doing wrong. In my 10 months there , I never heard one positive comment come out of her mouth . They all stick together DON, Administrator, they allow her to keep chasing CNA's Away. CNA's come and go they don't stay . Low Pay , always short staffed sometimes having 12 patients with 3 showers . Patients don't receive quality care when a facility is always short staffed. Don't Appy here.

  • virginia bloch
    ★★★★★ 9 months ago

    Beware of this place! They are so petty! They don't experience nurses treating the patients. My loved-one has been here for close to two years and I see dead body's being taken away every couple months of even young patients. As you may know, they changed the facility name recently and they think that will rid their problems.

  • mark klein
    ★★★★★ 9 months ago

    Other nursing homes I have encountered have a relaxed atmosphere, allowing friends and family to bring balloons for loved ones. NOT THIS PLACE! They are so petty here, they purposely air-out the balloons, saying "its toxic to the oxygen in our facility".

  • sumtiing Wong
    ★★★★★ 3 weeks ago

    its funny how people complain about this place but continue to stay..hmmm makes a lot of sense.

About Shea Rehabilitation Healthcare

General Information

Legal Business NameShea Healthcare Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1967 ()
Capacity105
Residents102
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Shea Rehabilitation Healthcare

Shea Rehabilitation Healthcare was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

January 12, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

December 15, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Shea Rehabilitation Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
1hr 25min
60min
ReportedExpected
LPN
55min
1hr 25min
ReportedExpected
RN
4hr 35min
4hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.0%
98.0%
98.0%
98.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
91.9%
95.5%
94.7%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
44.0%
-
-
53.8%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.9%
13.1%
22.7%
18.5%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.0%
17.6%
12.3%
11.7%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
0.0%
2.4%
3.6%
4.4%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
16.3%
20.9%
15.9%
6.1%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
9.8%
5.8%
3.4%
8.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
10.0%
13.3%
11.4%
11.4%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
5.5%
1.5%
3.9%
2.3%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
4.3%
2.3%
4.5%
10.9%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
3.3%
2.3%
2.4%
2.7%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
4.3%
3.5%
4.5%
2.1%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.9%
62.5%
36.2%
36.1%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.8%
61.1%
61.1%
61.1%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.2%
53.1%
62.8%
-
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
16.2%
10.3%
4.3%
8.8%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.1%
1.8%
2.3%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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