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Whittier Hospital Medical Ctr D/P Snf

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • B C
    ★★★★★ a week ago

    The ER had a nurse in charge named "Sara" who seemed to do nothing but watch what everyone else was doing. They did not have one female nurse to change a patient who preferred a female...and she did not even try to help. She made excuses for the lack of a female nurse being available at the time. She was very superficial and although she tried to be "nice" toward the end of our stay there...you can tell she was just "business" did not have any kind of compassion for the patients...They took approximately 14 vials of blood. Thank God there was a nurse name "Mars" who although he said he was there for only 10 months...he seemed to have more compassion and knew how to connect to patients. Thank you Mars for your help... In addition, the hospital was so much better than being in the ER. that's where the (3) three stars come in...

  • Big Jim 316
    ★★★★★ in the last week

    10/7/17: "Dr" Douglas P. Slabaugh is a coldhearted "Dr." Don't let him treat you if you don't have PPO insurance. I kept hearing they didn't have anymore beds. So expect to be sent home if they don't have beds. Everybody else was awesome, especially the lovely young lady that takes CAT SCANS. She is really sweet.

  • Fabi p
    ★★★★★ a week ago

    Main Entrance Staff Friendly. Labor and Delivery RNs Kind and Helpful. Dr. Melnik Sr & Dr. Melnik Jr Very Professional and Great Doctors.. The Anesthesiologist Very Supportive and kind. Recovery Room Staff Kind. Patient Room that i was in for 4 days was clean, Tvs weren't working properly. Postpartum RNs as well as there Assistants Were Caring especially the CNA Hailey She was very kind and attentive. UNFORTUNATELY the two RNs GRACE Z. and Danielle M. were very Disrespectful, not caring nor attentive i didn't like the way Grace Z. Registered Nurse Treated Me she was very rude didn't check up on me every hour like the other RNs she was just sitting down and on her Cell Phone. Danielle M was disrespectful to my husband and me, i did not like the way she treated my newborn she was careless towards her and very harsh. I had to be calling these 2 RNs Constantly because they checked on me once and wouldn't come to check up on me till I'd call them like for my IV Fluids, Or because i needed water and it seemed to bother them i was on bed rest for 4 days at this hospital and they are suppose to be there to help me and take care of me. I don't understand why they chose to be an RN as there career if they don't care about there patients. People like these two RNs should not be working in the medical field they are very unprofessional... Everyone Else was GREAT!

  • Rola Heng
    ★★★★★ 8 months ago

    The visit was good. But be careful with after the visit. I got to go to this hospital twice last year and received a bill for the amount close to 5000$. First and second visit was for the same reason. My daughter got a splint and they didn't catch it on the first visit. Second visit, I went to there cause I thought I will find the urgent care at the same location. I even ask the receptionist and she said yes. I received first 2 bills which surprised me, since I was expecting an urgent care visit for the second invoice, but instead I got the Emergency Room invoice instead. They won't help me a little with the bill and the best they can do is an installment payment. That's that. Another surprise came after I though I am done with bill from those 2 visits. I was wrong I got another 2 bills from East Valley that cause me another 1200$. Called them and they said their will be a different charge for the physician for emergency services. They said they will give me a discount for me as long as I paid the whole bill. I did pay in full. I found out after that my insurance calculated the claim wrong and they will pay the amount to the hospital. I am expecting a refund check from the hospital cause I already paid the bill in full. Today, I found out that that money won't be refunded to me, but instead since they said that hospital pay the money to them, they just cut my discount and put that money plus the one that I paid to the bill. The bill that I already paid in full cause I they said they gave me a 30% discount. Can't you believe that they do that? They should be ashamed of it. Money reaper and they are not even shame of doing it.

  • Precious Girl
    ★★★★★ 5 months ago

    My daughter had her baby here. Dr. Kenneth Purdum is great and all the nurses were as well. Our experience here was super great, friendly environment.

About Whittier Hospital Medical Ctr D/P Snf

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 24, 1994 (24 years)
Capacity22
Residents21
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Whittier Hospital Medical Ctr D/P Snf

Whittier Hospital Medical Ctr D/P Snf
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

June 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Whittier Hospital Medical Ctr D/P Snf require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr
2hr 45min
ReportedExpected
CNA
2hr 25min
1hr 25min
ReportedExpected
LPN
1hr 40min
1hr 55min
ReportedExpected
RN
8hr 5min
6hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
95.2%
95.5%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
77.3%
81.0%
81.0%
81.8%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
13.6%
0.0%
4.8%
4.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
0.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
13.6%
0.0%
0.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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