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Cottonwood Post-Acute Rehab

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    Great Administrator! and staff. Everyone is very caring and goes above and beyond to make patients and family members feel welcomed. 5-Star service, facility and staff.

  • ★★★★★ 3 months ago

    Beautiful facility! I highly recommend Cottonwood for anyone needing skilled nursing or rehabilitation.

  • ★★★★★ 3 years ago

    I am writing this review as a current employee and union member. I give Cottonwood Post Acute Care Rehab a one star, only because it is chalked with so many great employees. The biggest problem with this place lies with management; a management that lies to staff, perspective employees, residents and family members on a daily basis. I often see the person who works in admission talking to perspective residents and family members; I would really like to tell people the truth, which is why I am making this review. They will promise the world upon being hired, I know a few RN's who were promised shift differentials and were told when they asked why they never got the raise that they wouldn't. There are dedicated employees who have been there for several years who haven't seen a raise or a performance review. Remember that this is a "for profit" facility and the management gets bigger bonuses when money is saved. They save money by having less staff, and buying lower quality briefs and other supplies. There are times when the days shift has 11 residents to take care of, imagine having eleven people that you have to clothe, clean, give personal hygiene, change briefs, give two to three showers and assist with two meals. That's just on days shift. PM shift has to take care of 13-17, give 2-3 showers and get them ready for dinner. If we have this many residents how are we supposed to do things like assist with brushing teeth cleaning dentures cleaning soiled briefs and beds. Graveyard shift CNA's (noc) usually has from 20-30 residents each. The resident to staff ratio speaks for its self. Another way they save money is by not fixing things or replacing things. A good percentage of the beds in the facility are broken, the wheels on the back end roll freely resulting in unsafe conditions for residents. I have continually told management about this but they never seem to care enough to get beds fixed. I have seen them get new patients from the hospital and put them into beds that they know to be broken. If you are looking for a nice quiet place to rehab an injury this is not the place for you. They mix the skilled patients in with the long term care residents resulting in a loud environment that is not conducive to recovery. I have seen the management take a violent homeless man, (twice) so violent a nurse had to barricade herself in a resident room to get away. After coming from a amazing facility elsewhere I would not recommend this place. Even as great as the nursing staff is here I would not recommend this place to my family members. This place shows that profit always gets in the way of good health care.

  • ★★★★★ 6 months ago

    I hate this place!!!!!!!!!!!!!!!!!!!!!!!

  • ★★★★★ 6 years ago

    I recently visited Cottonwood and WOW!! The exterior has remained the same with a well-kept landscape and a clean exterior. But once you walk inside, you'd forget you were in a "nursing home". From the carpet to the crown molding, and everything in-between, you might think you were in a luxury hotel. There was no unpleasant odor, the only thing I noticed was the aroma from the kitchen as dinner was being prepared. Staff were friendly and professional, greeting the residents by name and welcomed me as a visitor. Most of the residents were up, clean and dressed, and a few even greeted me as I entered. GREAT JOB!!

About Cottonwood Post-Acute Rehab

General Information

Legal Business NameCottonwood Hc Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 15, 1969 ()
Capacity98
Residents87
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cottonwood Post-Acute Rehab

Cottonwood Post-Acute Rehab
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 10, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

February 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

June 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

June 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
CManyPotential for Minimal HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
BSomePotential for Minimal HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

January 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmComplaintHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cottonwood Post-Acute Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 30min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
1hr 15min
1hr
ReportedExpected
RN
5hr 5min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.7%
98.8%
98.8%
98.8%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.9%
71.0%
60.7%
57.1%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.2%
21.2%
15.2%
17.5%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.8%
4.4%
13.8%
7.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
13.4%
15.6%
14.1%
12.5%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
4.4%
3.3%
4.8%
1.7%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
3.1%
3.0%
3.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
2.8%
8.6%
16.2%
12.9%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
1.9%
1.7%
1.7%
1.7%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
0.0%
1.4%
5.9%
5.7%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
1.3%
4.2%
2.8%
2.8%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
2.7%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.7%
95.0%
94.6%
94.5%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.6%
91.9%
91.9%
91.9%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.1%
70.8%
76.6%
81.4%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
22.0%
26.1%
18.9%
26.9%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.2%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.8%
0.7%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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