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Manorcare Health Services - Boulder

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Patricia Teuton
    ★★★★★ 4 weeks ago

    My Father-in-law was here a couple of different times, the staff was so friendly and remembered him from the last time. Pam at the front desk is amazing, so sweet and welcoming! The staff and residents are so lucky to have her there at the front desk to greet everyone and treat you like family!

  • S. Renee Follett
    ★★★★★ 7 months ago

    I would really like to commend the kitchen staff for preparing a delicious holiday meal for the facility and residents in December of 2018. I'm sure everybody certainly enjoyed the meal as much as I did. I feel they went out of their way to really make the holidays special, and they did just that.....they made our Christmas a little more special. Thank you Manorcare Boulder staff for welcoming me in just like family. The staff really know how to make all the residents, family, friends, and visitors feel like they are right at home. Thank you, Renee'

  • Amy Foote
    ★★★★★ 2 months ago

    The folks at ManorCare of Boulder have gone above and beyond "the call of duty" for me. I was desperate to move my mom here from FL after she suffered a stroke last year that left her unable to read, write, walk, or most importantly, speak coherently. Plus, she's on Medicaid, which is no easy task to transfer from state to state. I had been visiting so many places in the Denver/Boulder area and was about to lose all hope when I walked into ManorCare of Boulder (with no appt.) Kellaway, the Admissions Director, took me into her office and told me that we could make this happen! She kept me calm, cool, and collected (as I was at the end of my emotional rope.) She was so reassuring and explained the process to me and sent me home with "homework." She is an amazing listener, and honestly, I consider her a friend. I feel the same way about Tammy, the Business Office Manager, who was so wonderful and patient with me (as the Medicaid thing was like Greek to me.) She walked me through every step of the way and, at times, bent over backwards to help me. I really can't thank Tammy and Kellaway enough. We were able to move my mom in at the end of April this year. Francis, the Unit Manager, has been so helpful and accommodating. She takes the time to listen to my concerns and is so quick to "fix" any issues I have. She's been so great. Andria, the Social Services Director, is awesome. She's always available for a chat and I LOVE how she loves on my mom. It means so much to me! And Pam at the front desk always makes me feel welcome and, while she's always busy doing a million things, she always takes the time to help me out with whatever I might be in need of. And when Kayla is filling in --- same thing. They're great! All of the Activities people are awesome, very caring and tuned in to the residents. They do such a good job! The nurses, CNAs, and other staff that I've had contact with have been amazing. They are compassionate and caring. They all work so hard--and with the healthcare shortages these days, it has to be very demanding and stressful. There are too many people to individually thank in my review. I KNOW I'm going to miss some names of great people, but I hope they know that I have been so impressed with everyone who has a part in caring for my mom. The nurses (Debbie, Holly, Pena, and Susanna, and others) have been excellent -- and again, such good listeners and comforters for me. The CNAs (Randi, Taylor, Kisha, Alisa, Britta, Madison, Yeseina, Zita, Ngawang, Molly, Steph, and I'm sure many more!--it's hard to keep everyone straight too when I'm coming in at all different shifts, etc.--and sorry, my spelling might be off on some!) They all work so hard and still always "keep their cools" under stress. They also take the time to listen, and are kindhearted. And Grace (I just want to bring her home with me--she's a ray of sunshine.) I admire the nurses and CNAs SO much. I'm so grateful for this place. To have time with my mom, just to hug her and hold her hand is priceless to me, and when I leave to go home, I'm at peace, knowing that my mom is in good hands -- and that's everything to me!

  • Jennifer Foote
    ★★★★★ 6 months ago

    My mom cane here for rehab, after falling here in Colorado she lives in Florida....the therapy team was wonderful had her up and walking and going up and down 14 stairs within 3 months!!! Food was wonderful, the staff was above and beyond my expectations...they treated her like she was family!! Thank you!

  • Tt Ware
    ★★★★★ 6 months ago

    We were looking for a safe place that would accept our grandmother for long-term care after a stroke. The professionalism and guidance that we received was unparallel compared to other facilities that we called to inquire. We felt confident in bringing our grandmother to a place that had her in their best interest. Thank you Tammy in the business office for guiding us and getting her approved for Medicaid. For the past month we have seen a change in her as she is now coming out to group activities and engaging in conversation again. We know we made the right decision with bringing our grandmother to Manorcare. Anyone looking for a safe place for their loved one I highly recommend Manorcare and their wonderful team.

About Manorcare Health Services - Boulder

General Information

Legal Business NameManor Care Of Boulder Co LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 15, 1989 (30 years)
Capacity150
Residents114
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services - Boulder

Manorcare Health Services - Boulder was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Colorado Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 6, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services - Boulder require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
25min
45min
ReportedExpected
LPN
1hr 10min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.8%
97.8%
97.8%
97.8%
93.5%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
90.0%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.8%
65.3%
63.8%
64.6%
48.8%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.5%
8.3%
11.9%
8.6%
16.0%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.8%
13.1%
8.8%
3.6%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents whose ability to move independently worsened
17.0%
14.1%
13.4%
14.9%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents who received an antipsychotic medication
14.9%
4.2%
11.9%
4.3%
14.8%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents whose need for help with daily activities has increased
8.6%
1.3%
2.9%
4.1%
7.4%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents who lose too much weight
2.5%
2.7%
0.0%
1.3%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of high risk long-stay residents with pressure ulcers
2.0%
2.6%
3.4%
6.9%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents who self-report moderate to severe pain
2.4%
2.4%
0.0%
2.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents who have depressive symptoms
1.1%
2.3%
2.4%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents with a urinary tract infection
3.3%
2.3%
2.4%
4.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.9%
3.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
1.2%
1.1%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.5%
98.2%
98.6%
98.7%
76.3%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.0%
82.3%
82.3%
82.3%
74.1%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.4%
65.1%
66.7%
65.3%
67.7%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of short-stay residents who made improvements in function
13.2%
9.6%
9.6%
20.5%
15.8%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.5%
1.6%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.5%
0.2%
0.4%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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