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Holly Heights Care Center

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Patrica Stuart
    ★★★★★ a month ago

    My husband and I put on cars shows for Life Care Centers and nursing homes. We put on a car show for Holly Heights in June, and I can honestly say, this was one of the most enjoyable shows we have put on over the years! The residents participated in music and dance, everyone had a great time in spite of the high temps!! Thank you for allowing us to serve you! Car Shows to Go

  • Sheila Wanzer
    ★★★★★ 3 months ago

    I took my mom out of this nursing home two and a half years ago. She had severe constipation and bloody stools from the food. The nurse told me it was normal because she's in a wheelchair and doesn't get enough exercise. But since she's been home with me, and on a regular diet, she has not had ANY bloody stools, occasional mild constipation, and I don't give her stool softners! That's why I'm writing this review so much later. I wanted to know it was their food that was causing her digestion problems. And now her skin even looks better. I literally thought my mom was dying with all the blood in her stool!! Also, the CNA's are very lazy about getting her to the bathroom. I can't tell you how many times in six months I would take my mom to the bathroom and she would be soaked down to her wheelchair!! And would have stool in her pull up!! That was my final straw!! Since she's been home with me for 2 and a half years, I can count on one hand how many times she's had stool in her pants!! If they really toilet them every two hours like they say, that shouldn't happen. I only positive thing I could say, is the building was always clean. If they took care of the patients the way they care for the facility, it really would be 5 star!!

  • Matthew Jeffers
    ★★★★★ a year ago

    We recently volunteered for the resident BBQ. It was so well organized. We enjoyed seeing all the smiles from residents, families and staff. It was such a positive experience, from start to finish. It was reminiscent of our large family events. We were especially impressed how everyone was included, and how they catered to meet resident's special needs. It was wonderful to see the level of care shared with everyone. We really enjoyed the day. Priscilla and Michelle

  • Denise Brosseau
    ★★★★★ a year ago

    Holly Heights Nursing Center carefully reviews each potential resident to assure they are a good fit for our home. This review takes into consideration the ability to meet the clinical and & psycho-social needs of the potential resident, the capabilities & capacity of the staff and the fit of the potential resident with the current demographics of the current residents. We feel it is our obligation to provide care to those residents we currently serve & carefully screen all potential residents.

  • Amber Floodeen
    ★★★★★ a year ago

    At 3:45 in the morning, I, a young, cold and unsure young adult walked into your community practically begging for someone to just take a few moments of their time to jump my car. I had a nurse mom that I Nanny for that was relying on my help. I had the cables and everything. I just needed a few moments of someone's time. To which I was presented your cold staff. A lady immediately said I already asked no one has cables, to which I answered I have cables. She then stated oh well I didn't bring my car did you, she asked the other woman. This was all within moments, with I doubt little time to ask others. Now, I myself work a Monday-Friday job at a retirement community. Not only do we pride ourselves in how we treat our residents but how we treat our staff and our community. Not only does the no security detail aspect and your doors not locked scare me for people who leave their beloved ones but the fact that your staff is so selfish, cold and unkind. Happy holidays to you and your staff. May you treat your staff and residents better than you treated me in a moment of need just weeks before Christmas. Trying to get to a side job to make money for Christmas and college. It would have taken 5 maybe 10 min of someone's time to make a difference. But this concept was much too much for your staff. I will take this to my job today, thankful for the kind faces that will great me and the selfless hearts that fill our community. To the person that will help me jump my car in a couple hours, I will tell them my story of this morning and I will thank them with complete and utter gratuity. Wishing I had been presented with as much decency earlier this morning. Definitely lost a little faith in humanity and sit here a bit disheartened. Merry Christmas.

About Holly Heights Care Center

General Information

Legal Business NameHolly Heights Nursing Home Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1974 (43 years)
Capacity133
Residents115
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Holly Heights Care Center

Holly Heights Care Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Colorado Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

March 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Holly Heights Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
3hr 45min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
92.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
100.0%
100.0%
100.0%
89.1%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
45.5%
44.0%
18.5%
48.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.4%
15.6%
14.3%
15.1%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.3%
29.8%
19.5%
20.1%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents whose ability to move independently worsened
1.8%
2.0%
1.9%
0.9%
14.9%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who received an antipsychotic medication
13.7%
18.6%
8.9%
15.3%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents whose need for help with daily activities has increased
0.9%
1.0%
0.0%
0.0%
9.2%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who self-report moderate to severe pain
8.5%
3.8%
9.3%
9.8%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who lose too much weight
2.0%
2.2%
5.2%
2.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of high risk long-stay residents with pressure ulcers
6.4%
3.0%
4.7%
2.6%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who have depressive symptoms
1.7%
1.0%
0.0%
0.0%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.8%
94.7%
96.4%
100.0%
75.0%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.1%
82.1%
82.1%
82.1%
74.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
65.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
18.2%
11.1%
8.0%
11.1%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
-
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
7.3%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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