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St Paul Health Center

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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • ★★★★★ a year ago

    I spent month here for care and recovery after surgery. They are seriously understaffed. I was given no information upon my arrival- I didn't even know my room number,anything about my medicine schedule, meals, or how to find TV channels until late the following afternoon when a friend visited me and went to the office to get some help. Only then did I see someone- the financial manager who explained how things worked and what to expect. After that, it was still difficult to have a shower (I could not do it alone, and it had to be requested and scheduled). My bed was not changed regularly. Once when I spilled water in my bed no one would help because they were busy serving breakfast. I waited 30 minutes was given new sheets and was trying to put them on my self ( while using a walker). 20 minutes later I was still struggling when my breakfast came and I said I didn't want it that I was trying to fix my bed. Then I got help. They ran out of my pain medication EVERY WEEKEND and it took 8-10 hours to reach the Doctor who then had to call it in to the pharmacy and then wait longer for delivery. When I complained to the management my last week there is was told that I would not longer have to worry about it because I would be discharged before the weekend. It was a depressing, painful, unpleasant experience. The management staff is very cordial on the surface, but they only care about the money. They tried to repeatedly overcharge my insurance. The CNAs and the Physical/Occupational Therapy staff are wonderful. The nurses are mostly foreign and often difficult to understand, and there is only one for an entire floor. The facility is very pretty, elegant really, but behind the scenes it is not good. Anyone staying there needs an advocate who loves them to visit and insure that they are getting the help they need. It is not what it seems there.

  • ★★★★★ a year ago

    My Uncle stayed here before his passing a year ago they are wonderful!!!!

  • ★★★★★ a year ago

    Unfortunately, my father entered the hospital two days before he was to move into St. Paul Health Center and has now passed away, but I wanted to write them an amazing review for their admissions policies and for admissions counselors Brooke and Robin. I needed a VA placement for my father quickly and was being turned down by all of the facilities on the VA's contract list. I was being told that his medications cost more than the VA contract would cover, and that I couldn't pay the difference or bring the meds in myself. When I contacted St. Paul, I told them of my difficulties and the reasons. They said that they were more interested in caring for people than in the cost of meds, and they agreed to take my father. They were wonderful in facilitating his paperwork in only a few days, and were extremely caring during his subsequent hospitalization and death, even though he was never able to enter their facility. Brooke actually came to the hospital to check on us and they called to offer condolences. I was extremely impressed with their compassion, professionalism and caring. There aren't many facilities that put patient care over their bottom line, and St. Paul is one of them!

  • ★★★★★ 2 months ago

  • ★★★★★ 7 months ago

About St Paul Health Center

General Information

Legal Business NameSt. Paul Health Center Ltd
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1980 (37 years)
Capacity155
Residents132
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Paul Health Center

St Paul Health Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Colorado Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 7, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

June 29, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

October 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

December 17, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
BSomePotential for Minimal HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Paul Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 15min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
4hr 15min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

73.2%
92.4%
92.4%
92.4%
92.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
65.5%
93.6%
82.8%
72.8%
89.1%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
33.3%
28.3%
37.8%
40.0%
48.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.4%
16.5%
13.2%
15.7%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.2%
9.6%
17.8%
22.9%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents whose ability to move independently worsened
14.1%
12.5%
9.9%
8.2%
14.9%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who received an antipsychotic medication
6.6%
9.7%
26.0%
24.8%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents whose need for help with daily activities has increased
7.3%
4.7%
4.4%
2.9%
9.2%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
8.3%
5.5%
3.4%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who lose too much weight
5.2%
7.0%
7.0%
7.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of high risk long-stay residents with pressure ulcers
7.8%
3.9%
1.9%
1.7%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who have depressive symptoms
2.7%
1.9%
0.0%
0.8%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents with a urinary tract infection
1.8%
0.0%
1.7%
2.4%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
2.2%
0.9%
2.3%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

9.4%
12.0%
11.6%
10.2%
75.0%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
14.0%
18.4%
18.4%
18.4%
74.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.9%
66.1%
70.1%
85.0%
65.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who made improvements in function
27.6%
18.0%
19.1%
21.4%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
1.1%
1.1%
1.4%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.6%
1.1%
1.3%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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