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Peaks Care Center The

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Corine Martinez
    ★★★★★ 4 years ago

    I have gone through the other posts and I must say I'm surprised! This is the worst place to put your loved one. My grandfather has been there a while now and he is left in his urine for hours, has gotten sores because of it. Have had several meetings with ADMIN. They do good for 2-3 weeks and back to the same old dirty ways! We are waiting for an opening at another location! This place and the staff are lazy and under trained! I worked at a nursing home years ago and it was not run the way this place is ran. I find it hard to believe that the positive posts are real.

  • Pam Ware
    ★★★★★ 2 years ago

    Congratulations to the staff and the management. They have worked very hard over the last 1 1/2 years. The building looks wonderful and the staff are back to delivering top notch care. I would now highly recommend The Peaks to anyone looking for a skilled nursing facility for themselves or a loved one.

  • iris vangogh
    ★★★★★ 4 years ago

    Here's a farce:"The Frontier Rehab Center is all about care and great customer service." Did you read this line published below by a nurse that works there? Are you impressed that staff has to give their own reviews? Their shifts rely on census, and that's why the "great customer service" comment. This nurse makes a great waitress and PR person, but is sorely lacking in nursing. Now a new DON is needed. But thankfully, they stopped spamming craigslist for their staffing requests. The elite administration team directs care from their offices and conference rooms, never considering staff taking direct care of patients. Management can't identify half the patients on the rehab. unit. Communication from the front line management team there is just another page in a book for employees to sign verifying their understanding of changes. This is the bright idea of the ADON. Daily threats, warnings, disciplinary actions and retaliation are what you can expect if you're an employee there. Who can work in that environment? When you want a private discussion with HR, the answer is, "I better ask my Mom" (who by the way, is the ADON). No wonder insulin is given to the wrong patient, IV antibiotics are mixed up with wrong patients, dosages are miscalculated, treatments are signed out but never done. These medication errors are rarely reported, because in the words of a nurse, "no one will do anything about it anyway." Supplies are controlled by a CNA, not billed to patients insurance, so therefore the facility never has items on hand and compromises have to be made in care. This is some type of "business management" that befuddles all supply contractors. This facility is vulgar and perverse in the way they treat employees, so don't think your family member is safe here. Do not be fooled by all the schmoozing that occurs before you're in this facility. You'll never have an opportunity to see that marketing person again. The administrator tells staff that unruly patients "just need candy.". Ooops, the administrator just "retired". Are you with me here? Why don't you ask why the previous DON, "stepped down"? Verify any of this with a floor nurse, if she's free from the daily disciplinary action of the day. Staff humiliation is a habitual routine here and it's nigh impossible to get the care you may expect. DON: Step up and find out why nurses are moving their carts away from the nurses station to avoid answering call lights and phones!! Or, step down and do MDS now that that RN has walked off the job. Healthcare workers(meaning MD's) say this place is "worrisome". The organizational failure to provide a fair working environment is clearly evident. When you put lipstick on a pig, this is what you get....

  • A Google User
    ★★★★★ 7 years ago

    I have been to 1 other facility in the Longmont area, and I will say The Peaks Care Center is THE BEST when it comes to patient care. My mother was admitted to the therapy center and after the services she received in just 3.5 weeks she was fully walking and ready to discharge home! (my mom is 84!) My Aunt is looking for Long Term Care, and we already know where we are placing her, at the peaks. Some places in town may look newer or claim to be better, but the proof shows in the CARE. Highly recommended.

  • A Google User
    ★★★★★ 6 years ago

    My Dad stayed at the Peaks Care Center and it was great experience. We could not be happier with the staff. The staff was very caring. I would definitely recommend to anyone. At first they did not have any room on the rehab unit, so he had to stay on the long term care side. The rehab unit is extremely nice, and they honestly did get us over there within a few days as promised.

About Peaks Care Center The

General Information

Legal Business NameHeights Healthcare Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1984 (33 years)
Capacity105
Residents74
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Peaks Care Center The

Peaks Care Center The
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Colorado Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 23, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that residents are safe from serious medication errors.

May 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.

May 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionDispose of garbage and refuse properly.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 8, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 16 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Peaks Care Center The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.5%
84.6%
84.6%
84.6%
92.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
82.5%
80.8%
82.0%
89.1%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.1%
51.9%
-
-
48.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.9%
22.0%
15.6%
13.3%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.8%
19.9%
25.1%
15.8%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents whose ability to move independently worsened
18.5%
19.3%
19.2%
12.0%
14.9%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who received an antipsychotic medication
11.4%
16.0%
13.3%
9.1%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents whose need for help with daily activities has increased
11.3%
6.6%
4.1%
2.1%
9.2%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who self-report moderate to severe pain
9.4%
1.8%
7.8%
6.0%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who lose too much weight
7.5%
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
4.8%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who have depressive symptoms
7.4%
3.5%
5.9%
4.0%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
4.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
1.9%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

36.8%
31.1%
25.7%
20.3%
75.0%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.6%
40.9%
40.9%
40.9%
74.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.2%
67.2%
76.8%
78.6%
65.3%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who made improvements in function
21.1%
22.1%
14.2%
15.8%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.1%
0.9%
0.9%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016CO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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