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Cambridge Health And Rehabilitation Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Lori Diaz
    ★★★★★ 2 months ago

    At just 63 years old, my husband was diagnosed with a terminal neurological disease and needed to be in a skilled nursing facility for an attempt at rehabilitation before the journey to the hospice hospital and after a horrific experience at a nursing facility in Norwalk, I searched out every facility in the area to find quality care for my husband's needs. Cambridge was the ONLY facility that came in with more ratings over three stars than any other so I made the choice to have my husband sent here. I was pleasantly surprised and totally satisfied with the level of care he received from everyone there. He was treated with dignity and respect as was our family each time we visited. I would highly recommend Cambridge.

  • cara sonntag
    ★★★★★ 11 months ago

    Would not even give this place one star. WORST REHAB EVER. They will leave your loved ones in the middle of the night stranded when they need to use the bathroom. The chicken was YELLOW. The food is NOT edible. The aids only act nice when family is around. Once you leave they won't check on you, or come help you when you ring for them. WORST PART!! MY LOVED ONE WHO STAYED HERE JUST ASKED TO BE SENT BACK TO THE HOSPITAL TO THE BECAUSE THIS REHAB WAS SO BAD. THEY COULD NOT GET HER BLOOD SUGAR RIGHT FOR DAYS ON END. THIS IS NOT A JOKE! THIS PLACE IS THE WORST REHAB I HAVE EVER SEEN

  • Mary Beth Tobin
    ★★★★★ 4 months ago

    My Mom who is almost 93 has been there about 2 weeks since having surgery for Therapy...what a joke!! the first week they never even got her out of bed..they never dressed her. She's legally blind and has trouble with the call button...doesn't matter though, I've been there and pressed it with not a nurse in sight for about a half hour....They put her top on her, and put her pants on, but they don't even pull them up when she's in bed because "it's easier" for them to change her....If I had POA over my mother, she would be out of there in a heartbeat. She also has a bed sore on her bottom that I wanted to take a picture of for documentation and they wouldn't allow it...SMH don't put your loved ones here.

  • Deborah Procaccini
    ★★★★★ 8 months ago

    This place is hell on earth. Incompetent medical personnel. Pain mess withheld for hours, medications omitted causing withdrawal symptoms and despair. I was there twice this year 2016 one for each fusion. Complained about nurse first time when pain meds were withheld for hours. Next visit I lasted less than a day and a half. Same nurse gives me a b12 shot overhand like she was stabbing me in the shoulder. The needle broke, blood spatter everywhere. Reminded me of nurse Ratchett or the movie Misery. The second night I check mt medication cup and see there is one pill, I have been on two sleep medications for many years due to Lyme, fibromyalgia and sleep disorder. I ask for the second pill and they tell me it's not in my chart, well dang it has been in my profile for 20 yrs. I can't sleep am experiencing electrical type impulses. This med is a benzodiazepine and MUST NEVER be stopped cold turkey. I used to be a pharmacy technician and knew this info. I get myself into wheelchair and get myself to desk weeping and asking for them to recheck my file and get me the medication. I go back to my room and am in such despair I call the police to tell them I do not feel safe. Police may have called front desk, not sure, because about a 1/2 hour later miraculously I get the right medication. While I re packed my things and was crying, one sweet therapist came to comfort me. The therapist are nice, but the nursing staff and social worker did not care. I left the next morning and was suppose to be there 10 days. No one told me I could have gone to another facility. While waiting for my paperwork the horrid mean nurse took my paperwork behind closed doors with who I thought was either a supervisor or social worker. My records were altered NO Doubt. I pity the families who have loved ones there who cannot speak for themselves. I complained and was suppose to get a phone call back from social worker, she never called. Staff members encouraged me to complain about nurse both in February 2016 and again this past September. Home healthcare noticed I had a fever, wound from surgery healing nicely, BUT THE baseball size bruise from the b 12 shot was hot and inflamed. I give myself b 12 shots monthly and may have a small black and blue but nothing like what this nurse did to me. Evil woman who must have tenure. I even got a phone call from an independent company calling for a review on my stay with Cambridge. I gave her the lowdown and nada from this place. I would not trust them with a plant and would be surprised to see this review on their website!

  • NaturalMonty
    ★★★★★ 7 months ago

    What a poor impression on my 1st visit to Cambridge in Fairfield. The girl at the front desk had her back to me as I entered the facility and never turned around. I had to ask questions on room #, which way to go, she would have never turned around to tell me, when she finally did, she had a nasty attitude as if I was interrupting her doing nothing. I hope no one else I know stays at Cambridge, I would never visit this place again. Very cold acting and low class receptionist.

About Cambridge Health And Rehabilitation Center

General Information

Legal Business NameCambridge Manor Of Fairfield LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1989 (29 years)
Capacity160
Residents146
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cambridge Health And Rehabilitation Center

Cambridge Health And Rehabilitation Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 11, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

July 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,000 fine
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cambridge Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
40min
1hr
ReportedExpected
RN
3hr 55min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.3%
99.2%
99.2%
99.2%
94.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
95.1%
91.2%
93.4%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.9%
42.1%
42.4%
41.7%
45.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.7%
18.0%
24.2%
18.1%
21.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.7%
17.8%
19.3%
26.6%
19.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose ability to move independently worsened
10.9%
10.2%
9.0%
10.1%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antipsychotic medication
25.7%
16.5%
22.4%
19.4%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose need for help with daily activities has increased
2.6%
2.3%
0.7%
0.0%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who self-report moderate to severe pain
4.9%
9.6%
8.4%
2.9%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who lose too much weight
5.1%
6.1%
3.9%
2.9%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.7%
0.9%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who have depressive symptoms
3.3%
1.7%
0.0%
4.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a urinary tract infection
4.1%
3.3%
4.0%
6.6%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
1.5%
2.5%
3.1%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.2%
76.2%
81.0%
86.5%
80.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.1%
83.5%
83.5%
83.5%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.1%
59.7%
62.7%
65.6%
66.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who made improvements in function
14.7%
13.0%
18.0%
18.0%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.4%
3.2%
2.8%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.0%
0.4%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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