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Salmon Brook Center

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  2. Connecticut
  3. Glastonbury Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Mark Stevens
    ★★★★★ 3 months ago

    Have been coming into Salmon Brook for 4 years as an outside representative. After walking through today I can tell that the right people are now in place as the last company just did not care. The welcoming was warm and sincere. No one seemed to busy to greet and assist me in finding the person I needed to meet with. Kudos and keep up the great work!!

  • James Woodward
    ★★★★★ 3 months ago

    I came in because of surgery I had done on my left knee. They took me in and what was nice without any hesitation they put me in a private room right next to rehab within just a few steps. The staff was Incredible. They know how to handle patients, they know what's best for you and just down right talented people. They know how to move you around, they knew what exercise was best for me. I would recommend them 100 times over.

  • R E M
    ★★★★★ 6 months ago

    This facility is dirty and smells like urine. The staff is pleasant but over worked. The care is sloppy and virtually nonexistent. There is no organization among the nurses, PT, OT or administration. Medication errors were made. A chronic respiratory diagnosis was made by the one doctor who is "in charge" of all (over 100) patients. That doctor changed his respiratory diagnosis's during my mom's stay there, which incidentally, was for a fracture. I was never contacted or consulted with regarding any diagnosis or medications given to my mother. Approximately ten days after my mom was admitted, the nursing staff very casually told me that they were treating my mom with antibiotics to stave off pneumonia for an infection she got at Salmon Brook. I left several messages for the doctor to contact me. It is one week later and I still haven't heard from the doctor. My mother's condition is worse. The new owners' appear to have absolutely no clue or concern about their patients. Nobody is accountable for anything. The administrator of the facility was useless and she also has never contacted me. I had to insist on discharging my mom a day early because she was just getting sicker at Salmon Brook and there was no response from the managing doctor or administration. To this day, over a week since my request, I still have not heard from Salmon Brook. I tried calling today and there was no answer on any of the three phone lines provided to me. I could go on and on. This place is awful.

  • slab
    ★★★★★ 6 months ago

    Care was sparse and inattentive, room call buzzers are continuously going off with no answer. You must advocate for your family member to get attention. Food was always cold and of poor quality. PT was the only positive experience. Administrator is inaccessible and rude. GO ANYWHERE ELSE.

  • Carol Lawrence
    ★★★★★ a year ago

    Excellent experience. The staff were fantastic, friendly and caring. My mothers room was very clean and well kept. Recommend!

About Salmon Brook Center

General Information

Legal Business Name72 Salmon Brook Drive Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity130
Residents104
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Salmon Brook Center

Salmon Brook Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,666 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 21, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,850 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Salmon Brook Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 15min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.9%
96.4%
96.4%
96.4%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
75.3%
76.3%
84.4%
82.4%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.6%
63.6%
51.2%
45.7%
45.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.3%
9.5%
12.3%
11.2%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.1%
19.9%
11.5%
22.2%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose ability to move independently worsened
9.1%
12.0%
9.1%
9.4%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antipsychotic medication
13.4%
8.3%
16.4%
29.1%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose need for help with daily activities has increased
5.3%
6.6%
10.4%
9.5%
6.8%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who lose too much weight
12.3%
9.8%
8.5%
7.3%
4.0%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of high risk long-stay residents with pressure ulcers
3.3%
3.2%
13.5%
4.6%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.3%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who have depressive symptoms
3.9%
5.3%
1.3%
1.2%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a urinary tract infection
1.3%
1.3%
2.6%
2.4%
3.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.0%
1.0%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

53.1%
53.1%
54.8%
48.7%
81.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.4%
60.1%
60.1%
60.1%
80.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.4%
57.9%
48.4%
47.6%
68.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who made improvements in function
26.0%
26.5%
22.1%
21.0%
12.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
0.7%
0.6%
2.1%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.0%
0.4%
0.4%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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