Salmon Brook Center
Contact Information
72 Salmon Brook DrGlastonbury, CT 06033
Price & Availability: (877) 311-2675
General Info: (860) 633-5244
County: Hartford
Photos
Reviews
Overall Rating 3.0 / 5.0 ★★★★★
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Mark Stevens★★★★★ 3 months ago
Have been coming into Salmon Brook for 4 years as an outside representative. After walking through today I can tell that the right people are now in place as the last company just did not care. The welcoming was warm and sincere. No one seemed to busy to greet and assist me in finding the person I needed to meet with. Kudos and keep up the great work!!
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James Woodward★★★★★ 3 months ago
I came in because of surgery I had done on my left knee. They took me in and what was nice without any hesitation they put me in a private room right next to rehab within just a few steps. The staff was Incredible. They know how to handle patients, they know what's best for you and just down right talented people. They know how to move you around, they knew what exercise was best for me. I would recommend them 100 times over.
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R E M★★★★★ 6 months ago
This facility is dirty and smells like urine. The staff is pleasant but over worked. The care is sloppy and virtually nonexistent. There is no organization among the nurses, PT, OT or administration. Medication errors were made. A chronic respiratory diagnosis was made by the one doctor who is "in charge" of all (over 100) patients. That doctor changed his respiratory diagnosis's during my mom's stay there, which incidentally, was for a fracture. I was never contacted or consulted with regarding any diagnosis or medications given to my mother. Approximately ten days after my mom was admitted, the nursing staff very casually told me that they were treating my mom with antibiotics to stave off pneumonia for an infection she got at Salmon Brook. I left several messages for the doctor to contact me. It is one week later and I still haven't heard from the doctor. My mother's condition is worse. The new owners' appear to have absolutely no clue or concern about their patients. Nobody is accountable for anything. The administrator of the facility was useless and she also has never contacted me. I had to insist on discharging my mom a day early because she was just getting sicker at Salmon Brook and there was no response from the managing doctor or administration. To this day, over a week since my request, I still have not heard from Salmon Brook. I tried calling today and there was no answer on any of the three phone lines provided to me. I could go on and on. This place is awful.
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slab★★★★★ 6 months ago
Care was sparse and inattentive, room call buzzers are continuously going off with no answer. You must advocate for your family member to get attention. Food was always cold and of poor quality. PT was the only positive experience. Administrator is inaccessible and rude. GO ANYWHERE ELSE.
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Carol Lawrence★★★★★ a year ago
Excellent experience. The staff were fantastic, friendly and caring. My mothers room was very clean and well kept. Recommend!
About Salmon Brook Center
General Information
Legal Business Name | 72 Salmon Brook Drive Operations LLC |
Ownership Type | For Profit - Corporation |
Changed Ownership In The Last 12 Months | No |
First Accepted Medicare | January 1, 1967 () |
Capacity | 130 |
Residents | 104 |
Percent Occupied | 80% |
Program Participation | Medicare And Medicaid |
Resident And Family Councils | Resident |
In Hospital | No |
Continuing Care Retirement Community | No |
Special Focus Facility | No |
Auto Sprinkler System In Required Areas | Yes |
Ratings for Salmon Brook Center
Salmon Brook Center was reviewed by Medicare to have a rating of 2 out of 5 stars.
About Medicare Ratings![]() | Overall Rating |
![]() | Health Inspections Rating |
![]() | Quality Measures Rating |
![]() | Staff Rating |
![]() | RN Staff Rating |
Overall Ratings of Connecticut Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
Residents Affected | |||
Severity of the Deficiency | Few | Some | Many |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
June 6, 2017 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
E | Some | Potential for Harm | Complaint+Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
D | Few | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
D | Few | Potential for Harm | Health Inspection | Provide care by qualified persons according to each resident's written plan of care. |
D | Few | Potential for Harm | Health Inspection | Ensure services provided by the nursing facility meet professional standards of quality. |
D | Few | Potential for Harm | Health Inspection | Try to resolve each resident's complaints quickly. |
D | Few | Potential for Harm | Health Inspection | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
March 16, 2017 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
- | - | - | Fine | $2,666 fine |
G | Few | Actual Harm | Complaint | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
D | Few | Potential for Harm | Complaint | 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
D | Few | Potential for Harm | Complaint | Provide necessary care and services to maintain or improve the highest well being of each resident . |
April 21, 2016 - 4 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
- | - | - | Fine | $5,850 fine |
Staffing Levels Per Resident per Day 
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Salmon Brook Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
2hr 15min | 2hr 15min |
Reported | Expected |
CNA |
40min | 40min |
Reported | Expected |
LPN |
50min | 1hr 10min |
Reported | Expected |
RN |
3hr 45min | 4hr 5min |
Reported | Expected |
Total Nursing |
This facility also provides approximately 55min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents 
91.9% | 96.4% | 96.4% | 96.4% | 95.1% | 94.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
75.3% | 76.3% | 84.4% | 82.4% | 94.5% | 94.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
51.6% | 63.6% | 51.2% | 45.7% | 45.2% | 47.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
15.3% | 9.5% | 12.3% | 11.2% | 20.9% | 22.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
9.1% | 19.9% | 11.5% | 22.2% | 18.5% | 18.2% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
9.1% | 12.0% | 9.1% | 9.4% | 16.1% | 15.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
13.4% | 8.3% | 16.4% | 29.1% | 15.3% | 15.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
5.3% | 6.6% | 10.4% | 9.5% | 6.8% | 7.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
12.3% | 9.8% | 8.5% | 7.3% | 4.0% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
3.3% | 3.2% | 13.5% | 4.6% | 4.2% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
0.0% | 0.0% | 1.3% | 0.0% | 1.7% | 4.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
3.9% | 5.3% | 1.3% | 1.2% | 2.6% | 3.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
1.3% | 1.3% | 2.6% | 2.4% | 3.2% | 3.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
0.0% | 0.0% | 1.0% | 1.0% | 1.2% | 1.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
0.0% | 0.0% | 0.0% | 0.0% | 0.1% | 0.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
Quality Measures for Short Stay Residents 
53.1% | 53.1% | 54.8% | 48.7% | 81.7% | 83.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
55.4% | 60.1% | 60.1% | 60.1% | 80.1% | 81.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
59.4% | 57.9% | 48.4% | 47.6% | 68.1% | 67.5% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
26.0% | 26.5% | 22.1% | 21.0% | 12.7% | 13.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
1.4% | 0.7% | 0.6% | 2.1% | 1.6% | 2.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
0.9% | 0.0% | 0.4% | 0.4% | 0.7% | 0.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
